Taco Bell

649 Newtown Rd, Norfolk
(757) 461-3289

Recent Reviews

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Michael Spead

Nothing great. Got 4 tacos ordered just meat and cheese. 3 were right 1 had xxx lettuce. Really?

Atmosphere: 3

Food: 3

Service: 3

Steve Austin

Ditch the AI garbage.

no

The food was good but we sat at the drive thru for 30 minutes before anyone even bothered to come to the window and we would have just left but we had already paid for our food online so we didn't want to lose out but when someone finally did answer the window she was very apologetic but she didn't offer any kind of discount or throw anything in for free

Richard Hellmers

Another great visit,very friendly place.I love this Taco Bell

Atmosphere: 5

Food: 5

Service: 5

Donna Brunner

We go to Taco Bell in Virginia Beach The employees there are great. They do a good job getting your order together quickly as they make it right then and there. Very polite and professional

Atmosphere: 5

Food: 5

Service: 5

K B

The staff are fine but pls stop using ai to take orders that is what causes more mistakes hence partial refund thanks

Drew j

Nah this is bogus yall know better than this literally just threw my food in the bag. Don’t go at 10:04pm the crew there is extremely lazy and just high in there

Atmosphere: 1

Food: 1

Service: 1

Lynn Manda

The night crew from tonight and the manager (Oct 30th) at 9:55pm Need to be removed immediately working at a fast paced restaurant-I recommend STRONGLY THEY GO & TRY TO GET A JOB AT EGGLESTON ON INGLESIDE IN NORFOLK, THAT'S THEIR SPEED! ITS INCREDIBLY SAD THAT NOT 1 OF THEM CAN DO THIS JOB. IF YOU CANT WORK AT TACO BELL, FFS I HAVE TO BELIEVE THEY CLD SUCCEED AT EGGLESTON. DO BETTER- NO EXCUSES AN TAKE THE MANAGER WITH THEM. WHAT A J O K E

Atmosphere: 1

Food: 1

Service: 1

Presten Phipps

I ordered the Franks red hot Diablo crispy chicken burrito and it wasn’t a burrito at all, just chicken, cheese, beef and just a tortilla flipped over it.. have your employees know the difference please

Atmosphere: 2

Food: 1

Service: 2

Ashton Marshall

10/28/25 @ 1AM employee seen riding bike around store. Food also took 25 minutes to receive through drive thru. I’d hope district managers can get ahold of this place and make it better.

Atmosphere: 1

Food: 2

Service: 1

mlbandbeers baseball is life

Horrible service lady working there was talking for 3 min to a car in front of me and dint get order right ask for extra meat dint get that and ordered two fries and only got one Horrible

Tyler

CHECK YOUR ORDER AT WINDOW. The lady who gave me my order was nice and the food was good but they didn’t pack my 12 Cinnabons when I called instead of owning up to the mistake and apologizing . The manager rude saying we know what was in the bag and all I want was a free 12 Cinnabons. I’ll never spend another dime at this place

Food: 3

Service: 1

Katillia Lucia

Why did I wait 45 minutes in line to pickup my mobile order I’ve literally been sitting at the window for 20 minutes after getting through the slowest line ever. The cashier looks high as a kite leaning against the window.
Update now that I’ve eaten:
Forgot the tomatoes on my supreme soft taco but added sour cream
Chips were extremely stale
Threw my fries in the bag like a tornado

Atmosphere: 1

Food: 1

Service: 1

K

Waited in line for over 20 minutes just for the automated order taker to take my order wrong they don’t repeat it so you’re unaware if they took your order correctly. I let the gentleman at the window know my order was wrong after he read it to me and he advised the gentleman on the line just for him to have a rude response to him & my self . It was not his nor my fault the order was taken incorrectly he was only letting her know what I stated to him . Customer service is always KEY !

Shenita Matthews

Was delicious and fresh and hot 🔥

Food: 5

Service: 5

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