I recently visited Taco Bell around 10:45 p.m. on December 4, 2025, to order a chicken taco meal and a dragon fruit drink, and the experience was very disappointing. I definitely do not appreciate having my meal served by an employee wrapped in a blanket, as it gave the impression that she might be ill and immediately raised serious concerns about hygiene and food safety in the restaurant during the night. My chicken tacos were cold and tasted like they had just come out of the refrigerator, my food overall was not up to standards, and my dragon fruit drink was made extremely watered down instead of tasting like a proper, flavorful beverage. Overall, I did not feel comfortable consuming my order and chose to throw it away, meaning the $13 I spent on this meal was essentially money down the drain. Because of these issues, I am writing this review for corporate as well as future customer awareness of the situation and to urge them to address employee presentation, health standards, food preparation, and drink quality at this location during the night. Highly Unacceptable Drive thru and food service!
Atmosphere: 1
Food: 2
Service: 1
Dawn
This Taco Bell is 100 % better than Sewells point.. The Taco Bell at sewells point is one block from my house but I have to travel to other Taco bells because it's such a horrible horrible Taco Bell and I wouldn't recommend anybody to go to sewells point Taco Bell.
Atmosphere: 4
Food: 4
Service: 4
Annie Heart
The food is usually very good here, but today, YUCK! 🤮 Cold, not prepared properly, and wrong items. I won't go back here
Atmosphere: 1
John Smith
We have a weekly tradition of coming here for dinner. Yes, sometimes the orders are wrong. They aren't wrong to the point of bickering. However after last night, I will never ever eat here again. The entire order was wrong. Every single item was either made incorrectly or wasn't the right item. 2 items were completely forgotten. Then.....I bite into a 7layer burrito and I felt something chewy. Lo and behold, I got to munch on not ONE BUT TWO.....TWO PIECES OF PLASTIC. There is probably more but I am trying to to vomit. I am completely disgusted. I don't know what to say.
Atmosphere: 1
Food: 1
Service: 1
Joshua Reis
I had a horrible experience tonight. Firstly,I numerously asked the individual on phone to speak about menu items. (Individual) did not know and when i said such asked me to leave or fight. Secondly, I called store(manager) answered, I started to speak and discuss said issues,promptly chose to hang up. I tried to call again and no answer. That is not how a business should handle themselves.
Atmosphere: 1
Food: 3
Service: 1
Jabreer Williams
The kitchen is too dirty and they don't sweep up at all. It's also too cold in there.
Atmosphere: 1
Food: 2
Service: 1
Tee Fearless
The wait time was not long at all. Always order from the app
Atmosphere: 4
Food: 3
Service: 4
Teresa Tinder
I wonder if I was black if I’d get talked to when I come in the door. I order online all the time and I sit waiting not one person in ver says hello. I feel awful when I come in here everytime. Your staff doesn’t even acknowledge me when I come in. I order like 20 min before I get waiting and doing it online but why do they ignore you. Someone that is black gets waited on and acknowledge I get ignored it happened again, I’m writing this order as I’m waiting for my order. I would love to never come here again if sucks it’s late in a caregiver and this is what I’m getting my family for dinner. Dang I wish I never had to come here again. Awful!
This location keeps disappointing me sadly. Today, they forgot my free chips and cheese, which is a promo on the Taco Bell app. Then i found that they forgot my guacamole that comes with the cravings nachos, and for some reason, every time I order burritos, they're rolled up so short and fat. Not sure why. Oh and their new cheesy street chalupas were hard as a rock, which also sucked. The time before this, I ordered a grilled cheese burrito and somehow they forgot the grilled cheese part... but the employees are really nice. Just sucks not getting my correct orders.
Atmosphere: 4
Food: 1
Service: 4
Julie Moore
Pretty sure they just “close” this location when they don’t feel like working. Advertised on website that they’re open til 2am. This is the second time I’ve come before 2 and they’re “closing the store down”.
Roberto Rodgers (DubMasterPrime)
Ordered a crunchwrap supreme and got the saddest most anemic crumchwrap I've ever seen. Half of it had no filling and it was as flat as a quesadilla.
Austin Rue
Never do their drive through. Ive come multiple times and every damn time no sauce, they cant even cut a quesadilla. Super lazy employees.
Food: 1
Service: 1
Heather Eans Gayeski
This taco bell gets your food done right and is fast and friendly. Worth the extra drive.
I recently visited Taco Bell around 10:45 p.m. on December 4, 2025, to order a chicken taco meal and a dragon fruit drink, and the experience was very disappointing. I definitely do not appreciate having my meal served by an employee wrapped in a blanket, as it gave the impression that she might be ill and immediately raised serious concerns about hygiene and food safety in the restaurant during the night. My chicken tacos were cold and tasted like they had just come out of the refrigerator, my food overall was not up to standards, and my dragon fruit drink was made extremely watered down instead of tasting like a proper, flavorful beverage. Overall, I did not feel comfortable consuming my order and chose to throw it away, meaning the $13 I spent on this meal was essentially money down the drain. Because of these issues, I am writing this review for corporate as well as future customer awareness of the situation and to urge them to address employee presentation, health standards, food preparation, and drink quality at this location during the night. Highly Unacceptable Drive thru and food service!
Atmosphere: 1
Food: 2
Service: 1
This Taco Bell is 100 % better than Sewells point.. The Taco Bell at sewells point is one block from my house but I have to travel to other Taco bells because it's such a horrible horrible Taco Bell and I wouldn't recommend anybody to go to sewells point Taco Bell.
Atmosphere: 4
Food: 4
Service: 4
The food is usually very good here, but today, YUCK! 🤮
Cold, not prepared properly, and wrong items. I won't go back here
Atmosphere: 1
We have a weekly tradition of coming here for dinner. Yes, sometimes the orders are wrong. They aren't wrong to the point of bickering. However after last night, I will never ever eat here again. The entire order was wrong. Every single item was either made incorrectly or wasn't the right item. 2 items were completely forgotten. Then.....I bite into a 7layer burrito and I felt something chewy. Lo and behold, I got to munch on not ONE BUT TWO.....TWO PIECES OF PLASTIC. There is probably more but I am trying to to vomit. I am completely disgusted. I don't know what to say.
Atmosphere: 1
Food: 1
Service: 1
I had a horrible experience tonight. Firstly,I numerously asked the individual on phone to speak about menu items. (Individual) did not know and when i said such asked me to leave
or fight. Secondly, I called store(manager) answered, I started to speak and discuss said issues,promptly chose to hang up. I tried to call again and no answer. That is not how a business should handle themselves.
Atmosphere: 1
Food: 3
Service: 1
The kitchen is too dirty and they don't sweep up at all. It's also too cold in there.
Atmosphere: 1
Food: 2
Service: 1
The wait time was not long at all. Always order from the app
Atmosphere: 4
Food: 3
Service: 4
I wonder if I was black if I’d get talked to when I come in the door. I order online all the time and I sit waiting not one person in ver says hello. I feel awful when I come in here everytime. Your staff doesn’t even acknowledge me when I come in. I order like 20 min before I get waiting and doing it online but why do they ignore you. Someone that is black gets waited on and acknowledge I get ignored it happened again, I’m writing this order as I’m waiting for my order. I would love to never come here again if sucks it’s late in a caregiver and this is what I’m getting my family for dinner. Dang I wish I never had to come here again. Awful!
Atmosphere: 1
Food: 3
Service: 1
Everything went smooth
Atmosphere: 3
Food: 3
Service: 3
be a little more cheerful to people
Service: 1
Restaurantji Recommends
This location keeps disappointing me sadly. Today, they forgot my free chips and cheese, which is a promo on the Taco Bell app. Then i found that they forgot my guacamole that comes with the cravings nachos, and for some reason, every time I order burritos, they're rolled up so short and fat. Not sure why. Oh and their new cheesy street chalupas were hard as a rock, which also sucked. The time before this, I ordered a grilled cheese burrito and somehow they forgot the grilled cheese part... but the employees are really nice. Just sucks not getting my correct orders.
Atmosphere: 4
Food: 1
Service: 4
Pretty sure they just “close” this location when they don’t feel like working. Advertised on website that they’re open til 2am. This is the second time I’ve come before 2 and they’re “closing the store down”.
Ordered a crunchwrap supreme and got the saddest most anemic crumchwrap I've ever seen. Half of it had no filling and it was as flat as a quesadilla.
Never do their drive through. Ive come multiple times and every damn time no sauce, they cant even cut a quesadilla. Super lazy employees.
Food: 1
Service: 1
This taco bell gets your food done right and is fast and friendly. Worth the extra drive.
Atmosphere: 5
Food: 5
Service: 5
Loading...