Taco Bell

199 W Ocean View Ave, Norfolk
(757) 588-8604

Recent Reviews

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Grape

Only people in line and an order of a chicken quesadilla and three tacos took way longer than necessary. I got a combo and they forgot the taco that came with my order. They also took the quesadilla and dropped it into the back standing upright instead of taking advantage of their wide bags and laying it flat like EVERY other taco bell I've ever been to.

Atmosphere: 3

Food: 1

Service: 2

marcus

The worst taco bell I have ever been to. It is so bad the kids won't even eat it. Everything was skimped besides lettuce. Everything that was grilled was burnt. The cinnamon twists have zero cinnamon and taste like plastic and old oil. Maybe day shift is better. I went at 6pm on a Sunday. Waste of 50 bucks.

Food: 1

Service: 1

Tonya McLaughlin

The staff was nasty they were eating the food with the gloves that they were preparing orders. Couldn't get no help even the manager on duty didn't assist us customers. If I could give zero I would have.

Atmosphere: 1

Food: 1

Service: 1

Rosa Myhand

Old chicken serviced

Food: 1

Service: 2

Madeleine Ludwig

So short staffed they are turning folks away in the drive through line. Lady upfront of me waited 20 minutes and eventually took off. How long should I wait? Haven't even ordered yet lol

Atmosphere: 1

Food: 1

Service: 1

Eric O’Toole

Doors locked can’t go inside.

Atmosphere: 1

Food: 1

Service: 1

Ashley Kotran

Absolute worst Taco Bell and fast food service location I’ve ever experienced. Waited about 20-30min in the drive thru with only one vehicle in front of us, my husband went inside to check what the deal was and one of the workers was smoking weed right outside with a bunch of random people and the other workers inside were all just standing around. Once he asked about our drive thru order did they finally open the window and give us our food.. which was cold, tacos were sloppy and soggy, and overall just terrible. The car in front of us in the drive thru ended up just driving away without their food because It was taking forever.

Would never order from here even if I was drunk or high myself because that’s how bad the food and service was. This building should just be completely demolished and rebuilt with a completely new staffing

Atmosphere: 1

Food: 1

Service: 1

Brandon Love

Best Taco Bell I've ever been to! Not only was the staff patient and inviting, they were amazingly friendly! The food was slammin! Not to mention, being able to order TB & KFC in the same place at the same time!! Top marks all around

Atmosphere: 5

Food: 5

Service: 5

Courtney Wilk

Sauce packets came with disgusting residue on them from the drive thru. No idea what it is or how old it is.

Food: 2

Service: 2

Andrea James

I just came from them and my Cantina Tacos are burnt. At first, I'm like maybe I'm tripping! No they are actually crispy. They taste horrible and now I have a horrible taste in my mouth for the rest of the night. Som way to end a work day!!!

Atmosphere: 5

Food: 1

Service: 5

Billy Winn Jr

Friendly people and fast service. The food made us nauseous. Oil may be old. Not returning to this location.

Atmosphere: 3

Food: 2

Service: 4

A French

This particular location was absolutely disgusting!! From poor service to shitty food. Waited 10 min in drive through only to get the order completely wrong. Went inside to have it corrected , it then took over 20 min to get food. They purposely crushed the hard shell tacos so you could not eat them! The inside was was filthy! Floors, trash etc. I will not be going back there and I am going to report to the health department! Do better people!! The owner of this franchise should be ashamed and penalized how this establishment is managed.

Atmosphere: 1

Food: 1

Service: 1

NICHOLAS LOGGIN

This was by far the worst Taco Bell experience I have ever had. Possibly the worst fast food experience. We pulled in a noticed many of the employees out front hanging out with people who don’t work there. Walk in and there is a line and no food being made. Finally placed my order and waited nearly 30 min for my food while I watched 6 people who ordered after me got their food, and every single one of them had multiple things wrong with their orders. I eventually ask two different times where my food is and after that I got my food. Upon opening it was the sloppiest food I’ve ever seen, quesadilla not cut, burrito had crunchy burned beans in it. The whole time I was waiting among many others waiting many of the employees were running in and out of the restaurant to talk to their “friends” out front. This place needs to be shut down. Every customer there was angry about something rightfully so…. Do not go here!

Atmosphere: 1

Food: 1

Service: 1

Raquel Smith

I ordered a crispy cantina chicken taco in BOTH tacos came completely crumbled, and the chips were thrown in the bag seemingly upside down. I had to eat the the tacos with a fork... Yes eating taco with a fork... I tried to call at least five times and of course no answer, the very last time that I called someone hung up on me. I wish I could figure out how to take a picture...

Atmosphere: 5

Food: 1

Service: 3

Matthew Charles

Worst experiences at a Taco Bell 3+ times. Cold, old chips. Wrong orders. And rude drive thru. Never again.

Atmosphere: 2

Food: 2

Service: 2

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