Wendy's
1805 Monticello Ave, Norfolk
(757) 627-9500
Recent Reviews
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Man kept cutting me off and got my order wrong. The baconator was not a baconator and had a single strip of bacon and was slathered in mayo. Did not give me a receipt.
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude staff here. Came inside to order and use the restroom, men’s room was in use so an employee unlocked the women’s room for me. Then a female employee comes up to the door and starts yelling about a “man in the women’s room”. You could probably hear her from 3 blocks away. Walked up to the counter to order and the cashier straight up ignored me when I asked if I could order. Stood there for 5 minutes before the same loud female worker pushed everyone outside saying they weren’t serving inside anymore at 1:30PM on a Thursday. Needless to say I did not spend my money here.
Atmosphere: 1
Service: 1
Most incompetent and unfriendly staff in the history of the world. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
I have ordered from this wendys location many times. This time the food was so nasty. Extra cold. Didn't get my fries. It was awful
I sat in drive thru for a pickup for 30 mins and there was only 2 cars in front of me
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: French Fries, Chili, 10 PC Chicken Nugget Combo, Bacon Double Stack, Double Stack, Dave's Single, Jr Cheeseburger, Crispy Chicken blt
Lady at the drive-thru window was polite!
Lady that made the salad didn't even show her face!
I was just coming from dialysis, starving I had to go to Chick-fil-A I'm a list of picture at the bottom. I was unable to list the picture Sorry
You should elevate your standards! Returned a wimpy salad back to Wendy's with six pieces of chicken breast on the salad 🥗
Service: 1
They try to pass off sprite with a squirt of coke in it as ginger ale. Real ginger ale heads can taste the difference. Very greasy. Very fast.
Good food but they're understaffed. I feel bad for the employees.
Atmosphere: 3
Food: 5
Service: 3
Not only is this the most unorganized, unprofessional, and "out of everything" Wendy's I have ever experienced - I actually had an employee take my credit card in the drive-thru while I parked and waited for them to make my order, shortly before I received three fraudulent charges.
Atmosphere: 1
Food: 1
Service: 1
Took forever. And order was wrong
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Dirty inside no cup holders no bbq sauce very slow
Atmosphere: 1
Food: 1
Service: 1
As with all automated front counters they go to far with the impersonal messaging
Burger was terrible and customer service was worse!!
Food: 1
Service: 1
The fact that this Wendy's is still in business is wild! Please don't go here anytime after 7pm
Atmosphere: 1
Food: 1
Service: 1
Not very friendly... Not very organized... food was cold...
Atmosphere: 2
Food: 3
Service: 3
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