Wendy's

8275 Hampton Blvd, Norfolk
(757) 423-1971

Recent Reviews

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Savannah Bussell

Ordered the nuggets party pack from this location (50 nuggets). They refused to give me a receipt, then only gave me 20 nuggets of the 50 I paid for. When returning to the location, they said they didn't remember me, and I didn't have a receipt because they refused to give it to me in the first place. Don't go here, they'll steal your money.

Guocheng Yu

Bad feeling.so slow

Tayla Hendricks

It seemed to be a meeting of four employees in the dining area while they asked customers to pull up after already paying to wait for our food. I waited over 20 minutes, maybe even over 30 minutes, for my meal in the drive-thru. When I was given my drink, it was overflowing to the point that I had to ask for napkins while it got all over the inside of my car door, and the top wasn’t fully on.

The young man was nice when giving the drink and bringing out food but that did not make up for the wait time.

To top it off, the food was not fresh. The fries were so cold and bad that I threw them out. The burger was okay. Not to complain about getting more, but I ordered a single and received a double. The nuggets had to be reheated in my air fryer, and that still barely helped.

Atmosphere: 1

Food: 1

Service: 2

Kelly M

09/24/2025
I went to the drive through and got 10pc spicy nugget and fries. My food taste so okd like its been sitting for 15+ minutes. Im never coming back to this location

Atmosphere: 1

Food: 1

Service: 1

Kyle Brannock

Food was stale and terrible and the staff wasn’t professional at all.

Atmosphere: 3

Food: 2

Service: 2

Coty Porter

I ordered a simpleJr. Bacon cheese. And they couldn't even get that right.

Atmosphere: 1

Food: 1

Service: 1

Jose Gandia

I've had multiple issues with this place and this time my 4pc nugget came to be 3. Also, drive thru customer service didn't even care and just handed my order like nothing. Of course there no receipt so can't do anything about it.

Atmosphere: 3

Food: 4

Service: 1

JAY SKODA

Today is July 18th 2025. I just left out this location at 10:50am... They have a young man back there with earpods in his ear that touches them whips his pants with gloves on.. The Guy. With was in back touching everything then got online and started separating cheese and making sandwiches. The young lady at register was nice .. The manager didn't come to see what I needed done. I asked could everybody change there gloves they just looked at me. And carried on ... You hired some people that don't care about how the food is delivered. I will never come back to place... If you don't want to work correctly and make sure people don't get sick you all need to not be in the food business.... I would like someone to contact me so I can send video and pictures of today's event... I am a paying customer and something is going to be done about this

Atmosphere: 1

Food: 1

Service: 1

L Joseph Dumas

Walked in, four workers staring at me.Nobody offering to help and slipping and sliding on the floor. Do not go here.

Adri

Girl in the purple shirt today June 3rd had the most dirtiest attitude terrible customer service. I asked what is in a sandwich and the person on drive thru said “ I don’t know” how do you not know what comes in it or even say one sec to try and figure out what is in it! You work here wym you don’t know like seriously disgusting customer service! Snarky dirty little attitude if you don’t wanna work then leave that simple.

Atmosphere: 1

Food: 4

Service: 1

betsi sarango

Disappointed! Went there for a late dinner meal. We didn’t get the complete order, and when we came back we were given something different to our order. Chili was kinda weird-looking too.

Food: 2

Service: 3

Jeovaleer Rivera

Is crazy that you go to by a meal and dond have coke,stripe and the worst,FRIES.... NEGATIVE FOR THIS FAST FOOD

Food: 1

Service: 1

Big T Wiley

Food was great however the service was not good, the waiter continue to reach over my wife head. And very rude please understand i was not pleased and will not be going to the Volvo location no more.

Atmosphere: 4

Food: 5

Service: 1

Dallas Lynn

Jahlil or however you spell his name was horrible customer service. Apparently he’s in charge of training people? I don’t know how he didn’t know their menu or how to talk to people properly. Tried rushing through order after each item saying is that all. Then I order a baconator. He keeps asking weird stuff and I said “a regular baconator…. Like literally in the picture” and he still gives me a Dave’s double and adds bacon…. Dude is not good

Atmosphere: 1

Food: 1

Service: 1

Michael Krezenski

Usually we have a great time here however this time my wife came through the drive through and the worker already had our food hanging out of the door. More so as soon as my wife barely got her hand on it (just touching it) the worker let it go. If my wife didn't have two free hands then our food would've ended up on the ground.
After all of that my wife still said have a good day and all the worker said was ya you too.
Now I expect this from this city. I have never experienced good food service from this city but nonetheless this Wendy's was doing good until this experience.
It was pretty terrible and very disappointing.
They didn't shut the lids on the drinks so they all spilled and items were missing from the order. Who ever was working in the drive thru at 11:35 on 2/10/2025 you need to find a new line of work. Customer service is not for you.
The food was also not fresh and anyone with two brain cells can tell it had been sitting for a while.
Pretty disappointed and even the McDonald's across the street can do better and that's saying something

Atmosphere: 2

Food: 1

Service: 1

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