FINALLY found a Zero’s that makes a grub steak and cheese like they did in the 70’s! I have been to 99% of the Zero’s is Hampton Roads, 90% of which I wouldn’t waste my money on! This Zero’s food, staff & atmosphere are the BEST! And if you’re lucky, you’ll get to talk to Sparkle! She treats this store like she OWNS it! So happy, friendly & helpful! We’ll be back again and again!
Atmosphere: 5
Food: 5
Service: 5
Tia Larose
Honestly worst service I’ve ever experienced. Did a call in order for pick up and the lady over the phone repeated it back to me.(all eight of them).Got there 30 minutes after ordering and the subs weren’t ready.waited 20 more minutes till the food was ready and left to come to work. Once I got to work I realized I was missing not 1 sub but two. Call zeros and the lady was disgustingly nasty and rude and I asked to talk to corporate and she said go on their website and then proceeded to hang up. I’m absolutely disappointed and upset with the way they treat people.
Atmosphere: 1
Service: 1
L “mom dukes” Coburn
I ordered 2 BBQ sandwiches 1 with cheese and 1 without cheese and both with coleslaw. When I got home both sandwiches had cheese on them but it was no coleslaw and no hotsauce which they advised it would have to be on the side. I said ok. I called the establishment to find out they want to come all the way back on that side of town with the sandwich with the cheese on it or to even get the coleslaw that was not in the bag with the sandwiches. The supervisor that answered the phone was very rude and nasty attitude not my fault the cook messed the order up not following directions.
Atmosphere: 3
Food: 1
Service: 1
Alana Jennings
Usually have the best subs and experience at this location, the only one I’d eat at but TODAY we ordered 2 Turkey and cheese subs, there is literally one piece of meat on the sandwich. ONE. And no sincere apology to fix it just nonchalant ok. Also had to drive to take the subs back to get my money back. Please see photo. Never again.
Atmosphere: 1
Food: 1
Service: 1
Wilton Hunter
Great Grinders! Bathroom was clean and kept a lock on. Ask for key at register. Will go back when in the area.
Ash
7:30 pm myself and my girlfriend on 1/10/ 24 we was sold a burnt sub , when bringing it back at 7:40 they refused to make another one because my girlfriend took a bite out of it the lady and gentlemen was very rude to us so we just left, I will never ever go back again, what kind of company will serve someone burnt food
Ryan Batteen
Website says they are open till 8 pm. Door says they are open till 8pm, I tried to walk in at 730 and the doors are locked, grill was clean, employee would not look at me when I asked why they were closed. No signs in the windows saying closing early nothing, no wonder you can't keep business if your not operating your operational times.
Sandra
I ordered through Grubhub and requested that my sub not have any onions or oil and vinegar. However, it arrived covered in oil and with onions stuffed inside the meat. I did not call in my order; I placed it through the app, so there should be no reason for this mistake. I contacted Grubhub and they issued me a refund. I am very disappointed because this could have been a serious issue if someone had a food allergy or other dietary restriction. It is important to be careful and accurate when preparing food orders, as people's health could be at risk.
Daniel Wolfgang
One of my favorite sub shops. They have specials certain days of the week where you can get two full subs for the price of one. Great subs, great people, and a great value.
I wanted to leave a review specifically because of the recent bad reviews. The service was great from the very beginning to when I left. Everybody was very nice and professional. The sub was also very good as well. If I’m ever in this area, I will come back.
Atmosphere: 4
Food: 4
Service: 5
Paul
Although it didn't take a picture the same delicious subs for 22 years
Atmosphere: 5
Food: 5
Service: 5
Rosa Guy
I ordered a steak and cheese sub But did not come with any cheese at these prices that is UnacceptableI will never be back or recommend it
Atmosphere: 3
Food: 3
Service: 3
Nina (Nini)
Workers were rude and the girl with the purple hair is ghetto and likes to insult customers. She called me a name and thought I didn't hear her. She looked right at me when I came to the counter and walked away laughing.
FINALLY found a Zero’s that makes a grub steak and cheese like they did in the 70’s! I have been to 99% of the Zero’s is Hampton Roads, 90% of which I wouldn’t waste my money on! This Zero’s food, staff & atmosphere are the BEST! And if you’re lucky, you’ll get to talk to Sparkle! She treats this store like she OWNS it! So happy, friendly & helpful! We’ll be back again and again!
Atmosphere: 5
Food: 5
Service: 5
Honestly worst service I’ve ever experienced. Did a call in order for pick up and the lady over the phone repeated it back to me.(all eight of them).Got there 30 minutes after ordering and the subs weren’t ready.waited 20 more minutes till the food was ready and left to come to work. Once I got to work I realized I was missing not 1 sub but two. Call zeros and the lady was disgustingly nasty and rude and I asked to talk to corporate and she said go on their website and then proceeded to hang up. I’m absolutely disappointed and upset with the way they treat people.
Atmosphere: 1
Service: 1
I ordered 2 BBQ sandwiches 1 with cheese and 1 without cheese and both with coleslaw. When I got home both sandwiches had cheese on them but it was no coleslaw and no hotsauce which they advised it would have to be on the side. I said ok. I called the establishment to find out they want to come all the way back on that side of town with the sandwich with the cheese on it or to even get the coleslaw that was not in the bag with the sandwiches. The supervisor that answered the phone was very rude and nasty attitude not my fault the cook messed the order up not following directions.
Atmosphere: 3
Food: 1
Service: 1
Usually have the best subs and experience at this location, the only one I’d eat at but TODAY we ordered 2 Turkey and cheese subs, there is literally one piece of meat on the sandwich. ONE. And no sincere apology to fix it just nonchalant ok. Also had to drive to take the subs back to get my money back. Please see photo. Never again.
Atmosphere: 1
Food: 1
Service: 1
Great Grinders! Bathroom was clean and kept a lock on. Ask for key at register. Will go back when in the area.
7:30 pm myself and my girlfriend on 1/10/ 24 we was sold a burnt sub , when bringing it back at 7:40 they refused to make another one because my girlfriend took a bite out of it the lady and gentlemen was very rude to us so we just left, I will never ever go back again, what kind of company will serve someone burnt food
Website says they are open till 8 pm. Door says they are open till 8pm, I tried to walk in at 730 and the doors are locked, grill was clean, employee would not look at me when I asked why they were closed.
No signs in the windows saying closing early nothing, no wonder you can't keep business if your not operating your operational times.
I ordered through Grubhub and requested that my sub not have any onions or oil and vinegar. However, it arrived covered in oil and with onions stuffed inside the meat. I did not call in my order; I placed it through the app, so there should be no reason for this mistake. I contacted Grubhub and they issued me a refund. I am very disappointed because this could have been a serious issue if someone had a food allergy or other dietary restriction. It is important to be careful and accurate when preparing food orders, as people's health could be at risk.
One of my favorite sub shops. They have specials certain days of the week where you can get two full subs for the price of one. Great subs, great people, and a great value.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Grinder Sub Meal Whole
You can never go wrong with a Grinder!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Italian Sub
Restaurantji Recommends
Always good . Classic .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Fries
I wanted to leave a review specifically because of the recent bad reviews. The service was great from the very beginning to when I left. Everybody was very nice and professional. The sub was also very good as well. If I’m ever in this area, I will come back.
Atmosphere: 4
Food: 4
Service: 5
Although it didn't take a picture the same delicious subs for 22 years
Atmosphere: 5
Food: 5
Service: 5
I ordered a steak and cheese sub But did not come with any cheese at these prices that is UnacceptableI will never be back or recommend it
Atmosphere: 3
Food: 3
Service: 3
Workers were rude and the girl with the purple hair is ghetto and likes to insult customers. She called me a name and thought I didn't hear her. She looked right at me when I came to the counter and walked away laughing.
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