This was probably the best experience i've ever had eating at a zero subs , and i've been going there since I was about nineteen years old , I am now fifty nine. The employees in this store were friendly and fast.Just a great overall experience.The food was exactly as I remember from when I was nineteen
Atmosphere: 5
Food: 5
Service: 5
Desiree C
Stellar staff
Atmosphere: 5
Food: 5
Service: 5
Chantelle Dewey
Best grinder ever!! You have gained a loyal customer!!
Atmosphere: 5
Food: 5
Service: 5
Osie Pallette
I haven't ever been to this location, and my experience was fabulous, the service was very fast & they made my sub just as I asked for, extra toasty,extra oil& vinegar, with out onions, with pepper relish on the side. I am working near this location and since they did a great job on making my sub my way I'm going back tomorrow. Keep up the great SERVICE !!!!!!!
Atmosphere: 5
Food: 5
Service: 5
June Kelli Barker
The food and staff were great! So good! The store however, was run down and in dire need of a remodel. Bead lighting, flooring was worn out, decor needs a boost.
Recommended dishes: Italian Sub
Mary Warren Pinnell
Delicious baked subs, friendly service, and pinball machines from the 90s!
Atmosphere: 5
Food: 5
Service: 5
Vincent Musick
The staff are incredibly friendly and sweet but this location has been horribly neglected by management. The cielings tiles should've been replaced years ago, the AC was broken and is weeks from being replaced apparently, the entire establishment needs a restoration or to close down because the food is even suffering. Everything taste as stale as the condition of the restaurant unfortunately.
Atmosphere: 2
Food: 2
Service: 5
Lea Ann Ewell
FINALLY found a Zero’s that makes a grub steak and cheese like they did in the 70’s! I have been to 99% of the Zero’s is Hampton Roads, 90% of which I wouldn’t waste my money on! This Zero’s food, staff & atmosphere are the BEST! And if you’re lucky, you’ll get to talk to Sparkle! She treats this store like she OWNS it! So happy, friendly & helpful! We’ll be back again and again!
Atmosphere: 5
Food: 5
Service: 5
Tia Larose
Honestly worst service I’ve ever experienced. Did a call in order for pick up and the lady over the phone repeated it back to me.(all eight of them).Got there 30 minutes after ordering and the subs weren’t ready.waited 20 more minutes till the food was ready and left to come to work. Once I got to work I realized I was missing not 1 sub but two. Call zeros and the lady was disgustingly nasty and rude and I asked to talk to corporate and she said go on their website and then proceeded to hang up. I’m absolutely disappointed and upset with the way they treat people.
I ordered 2 BBQ sandwiches 1 with cheese and 1 without cheese and both with coleslaw. When I got home both sandwiches had cheese on them but it was no coleslaw and no hotsauce which they advised it would have to be on the side. I said ok. I called the establishment to find out they want to come all the way back on that side of town with the sandwich with the cheese on it or to even get the coleslaw that was not in the bag with the sandwiches. The supervisor that answered the phone was very rude and nasty attitude not my fault the cook messed the order up not following directions.
Atmosphere: 3
Food: 1
Service: 1
Alana Jennings
Usually have the best subs and experience at this location, the only one I’d eat at but TODAY we ordered 2 Turkey and cheese subs, there is literally one piece of meat on the sandwich. ONE. And no sincere apology to fix it just nonchalant ok. Also had to drive to take the subs back to get my money back. Please see photo. Never again.
Atmosphere: 1
Food: 1
Service: 1
Wilton Hunter
Great Grinders! Bathroom was clean and kept a lock on. Ask for key at register. Will go back when in the area.
Ash
7:30 pm myself and my girlfriend on 1/10/ 24 we was sold a burnt sub , when bringing it back at 7:40 they refused to make another one because my girlfriend took a bite out of it the lady and gentlemen was very rude to us so we just left, I will never ever go back again, what kind of company will serve someone burnt food
Ryan Batteen
Website says they are open till 8 pm. Door says they are open till 8pm, I tried to walk in at 730 and the doors are locked, grill was clean, employee would not look at me when I asked why they were closed. No signs in the windows saying closing early nothing, no wonder you can't keep business if your not operating your operational times.
Horrible customer service
This was probably the best experience i've ever had eating at a zero subs , and i've been going there since I was about nineteen years old , I am now fifty nine. The employees in this store were friendly and fast.Just a great overall experience.The food was exactly as I remember from when I was nineteen
Atmosphere: 5
Food: 5
Service: 5
Stellar staff
Atmosphere: 5
Food: 5
Service: 5
Best grinder ever!! You have gained a loyal customer!!
Atmosphere: 5
Food: 5
Service: 5
I haven't ever been to this location, and my experience was fabulous, the service was very fast & they made my sub just as I asked for, extra toasty,extra oil& vinegar, with out onions, with pepper relish on the side. I am working near this location and since they did a great job on making my sub my way I'm going back tomorrow. Keep up the great SERVICE !!!!!!!
Atmosphere: 5
Food: 5
Service: 5
The food and staff were great! So good! The store however, was run down and in dire need of a remodel. Bead lighting, flooring was worn out, decor needs a boost.
Recommended dishes: Italian Sub
Delicious baked subs, friendly service, and pinball machines from the 90s!
Atmosphere: 5
Food: 5
Service: 5
The staff are incredibly friendly and sweet but this location has been horribly neglected by management. The cielings tiles should've been replaced years ago, the AC was broken and is weeks from being replaced apparently, the entire establishment needs a restoration or to close down because the food is even suffering. Everything taste as stale as the condition of the restaurant unfortunately.
Atmosphere: 2
Food: 2
Service: 5
FINALLY found a Zero’s that makes a grub steak and cheese like they did in the 70’s! I have been to 99% of the Zero’s is Hampton Roads, 90% of which I wouldn’t waste my money on! This Zero’s food, staff & atmosphere are the BEST! And if you’re lucky, you’ll get to talk to Sparkle! She treats this store like she OWNS it! So happy, friendly & helpful! We’ll be back again and again!
Atmosphere: 5
Food: 5
Service: 5
Honestly worst service I’ve ever experienced. Did a call in order for pick up and the lady over the phone repeated it back to me.(all eight of them).Got there 30 minutes after ordering and the subs weren’t ready.waited 20 more minutes till the food was ready and left to come to work. Once I got to work I realized I was missing not 1 sub but two. Call zeros and the lady was disgustingly nasty and rude and I asked to talk to corporate and she said go on their website and then proceeded to hang up. I’m absolutely disappointed and upset with the way they treat people.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I ordered 2 BBQ sandwiches 1 with cheese and 1 without cheese and both with coleslaw. When I got home both sandwiches had cheese on them but it was no coleslaw and no hotsauce which they advised it would have to be on the side. I said ok. I called the establishment to find out they want to come all the way back on that side of town with the sandwich with the cheese on it or to even get the coleslaw that was not in the bag with the sandwiches. The supervisor that answered the phone was very rude and nasty attitude not my fault the cook messed the order up not following directions.
Atmosphere: 3
Food: 1
Service: 1
Usually have the best subs and experience at this location, the only one I’d eat at but TODAY we ordered 2 Turkey and cheese subs, there is literally one piece of meat on the sandwich. ONE. And no sincere apology to fix it just nonchalant ok. Also had to drive to take the subs back to get my money back. Please see photo. Never again.
Atmosphere: 1
Food: 1
Service: 1
Great Grinders! Bathroom was clean and kept a lock on. Ask for key at register. Will go back when in the area.
7:30 pm myself and my girlfriend on 1/10/ 24 we was sold a burnt sub , when bringing it back at 7:40 they refused to make another one because my girlfriend took a bite out of it the lady and gentlemen was very rude to us so we just left, I will never ever go back again, what kind of company will serve someone burnt food
Website says they are open till 8 pm. Door says they are open till 8pm, I tried to walk in at 730 and the doors are locked, grill was clean, employee would not look at me when I asked why they were closed.
No signs in the windows saying closing early nothing, no wonder you can't keep business if your not operating your operational times.
Loading...