Brunch with Santa was a real disappointment. We booked well in advance and even arrived early. Unfortunately Santa left before we finished our brunch and had the opportunity to visit with him. Given the high price and the focus on Brunch WITH Santa, it was frustrating that there was really no real attempt to address the situation, besides providing Santa’s phone number to try to reach him ourselves. A really disappointing experience- especially for our children.
Maya Canoles
We stayed there this weekend for our anniversary. We enjoyed our stay for the most part. Unfortunately it was cold & blustery which made it hard to be outside for to long. They are currently having their Christmas village with other out activities. The amount of money we paid for the weekend was overpriced for what we got. The food as it was good, again it was overpriced. If you happen to stay in the lodge, make sure you take stuff to keep you entertained, as many rooms don’t have a tv & if you want a hot shower, the morning was a better choice, as we had Luke warm water at night to shower. You’re paying the higher price, simply because the movie had SOME parts filmed there. Maybe a stay in the warmer months would be better, but I would make sure it’s not in the dead of summer or make sure that the room you choose has ac!
Don Keaton
Had reservations for my nephew’s weeding this coming week (12/7). Developed pancreatitis requiring surgery this past week. Called to cancel the reservation and was told, yes they can cancel, but they would not refund my money, which was required totally in advance. Yes, their policy is no refunds after two weeks before your stay, but this seems somewhat rigid. Their suggestion was to either reschedule or find another family member to make use of the reservation. Not very helpful or friendly.
Teri Troxell
I wanted to take a moment to send Rave Reviews for our stay and catering event at Mountain Lake Lodge. Aleta helped us with everything for a fabulous Saturday nite Graduation dinner and then when we found out our lodging was cancelled at another discredited business - Aleta jumped into action and secured rooms for my family of 20 to have places to sleep. Mountain Lake Lodge not only saved the day but made it Magical. Any Virginia Tech families should seriously consider Mountain lake lodge as their first choice for family time.
Michelle
Pizza and atmosphere are fantastic!
Anne Taylor
The gluten free pizza was amazing!! The blend of old stonework walls of the hotel and the new metal patio extension above is beautiful. We had a wonderful evening enjoying the view.
William Fritzler
Didn't eat here, but the pizza looked and smelled delicious. Loved the outdoor seating as well and the had a wonderful draft selection. I even felt is name was appropriate because there is a smell in the air and it Pond is really what the lake has been reduced to presently. Still, this is a great little spot within Mountain Lake Lodge. Definitely recommend you visit while visiting the area.
Brunch with Santa was a real disappointment. We booked well in advance and even arrived early. Unfortunately Santa left before we finished our brunch and had the opportunity to visit with him. Given the high price and the focus on Brunch WITH Santa, it was frustrating that there was really no real attempt to address the situation, besides providing Santa’s phone number to try to reach him ourselves. A really disappointing experience- especially for our children.
We stayed there this weekend for our anniversary. We enjoyed our stay for the most part. Unfortunately it was cold & blustery which made it hard to be outside for to long. They are currently having their Christmas village with other out activities. The amount of money we paid for the weekend was overpriced for what we got. The food as it was good, again it was overpriced. If you happen to stay in the lodge, make sure you take stuff to keep you entertained, as many rooms don’t have a tv & if you want a hot shower, the morning was a better choice, as we had Luke warm water at night to shower. You’re paying the higher price, simply because the movie had SOME parts filmed there. Maybe a stay in the warmer months would be better, but I would make sure it’s not in the dead of summer or make sure that the room you choose has ac!
Had reservations for my nephew’s weeding this coming week (12/7). Developed pancreatitis requiring surgery this past week. Called to cancel the reservation and was told, yes they can cancel, but they would not refund my money, which was required totally in advance. Yes, their policy is no refunds after two weeks before your stay, but this seems somewhat rigid. Their suggestion was to either reschedule or find another family member to make use of the reservation. Not very helpful or friendly.
I wanted to take a moment to send Rave Reviews for our stay and catering event at Mountain Lake Lodge. Aleta helped us with everything for a fabulous Saturday nite Graduation dinner and then when we found out our lodging was cancelled at another discredited business - Aleta jumped into action and secured rooms for my family of 20 to have places to sleep. Mountain Lake Lodge not only saved the day but made it Magical. Any Virginia Tech families should seriously consider Mountain lake lodge as their first choice for family time.
Pizza and atmosphere are fantastic!
The gluten free pizza was amazing!! The blend of old stonework walls of the hotel and the new metal patio extension above is beautiful. We had a wonderful evening enjoying the view.
Didn't eat here, but the pizza looked and smelled delicious. Loved the outdoor seating as well and the had a wonderful draft selection. I even felt is name was appropriate because there is a smell in the air and it Pond is really what the lake has been reduced to presently. Still, this is a great little spot within Mountain Lake Lodge. Definitely recommend you visit while visiting the area.
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