McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
4914 Boydton Plank Rd, Petersburg
(804) 733-7124
About McDonald's
Customers' Favorites
McDonald's Reviews
long wait before you even order. then I didn't receive a receipt. then received half my food and then was asked to pull up where I waited 20 more minutes for the rest of my food while 7 other cars were served and sent on their way. once I expressed my feelings on the wait time the gentleman at the window showed horrible customer service in his response. a kitchen employee came out to ask what we ordered, a manager wouldn't even show their face to address horrible service or offer...read full review
20 minute wait, cold and old tasting fries, and special ordered cheeseburgers were not even warm. I live 1 mile away from this store. No excuse for cold food after the long wait.
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 10PM |
McDonald's is a restaurant with friendly staff and hot food. It can be busy during peak hours, but the drive-thru moves quickly. The restaurant offers kid-friendly options and helpful staff who assist with getting chairs for children. Some customers mentioned that the restaurant is not wheelchair accessible, making it hard for some to enter. Bathrooms are always clean, which is appreciated.
The service can be slow at times, with some customers waiting over 20 minutes for their orders, but others have experienced faster service. The menu includes a variety of options, such as burgers and small fries, which are offered in bundles at a reasonable price. Customers have also noted that the restaurant has little game tablets for kids, although there is no dedicated play area for children.
One customer reported that they received an extra burger they did not order but did not get change for it. Despite this, the overall experience was good, with polite service and a clean environment. The restaurant no longer sells gravy biscuits, a fact confirmed by multiple reviews. Overall, McDonald's provides hot food, friendly service, and a generally clean setting, though accessibility could be improved.