My order was fast, fresh, delicious & the order was correct. The young man working the drive thru window this evening was polite & friendly.
Rosstom Hovsepian
Overall, it was pretty good food could be hotter.
Atmosphere: 4
Food: 4
Service: 4
Henry Thornburg
Severely understaffed, had to wait 10-15 mins just to get my order taken and another 15 to get it cuz I already paid lol wihat the
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Curly Fries
Blake Hardison
Following the rest of the reviews, I can’t get a correct order after the third try. All I ask for is no tomato on my ham and turkey club, not only is the tomato still on the sandwich but it’s not even cut in half. My initial option they didn’t even have the meat for it, so much for their slogan. Zero effort to hear the customer, I’m done with this place.
Atmosphere: 1
Food: 3
Service: 1
jasoncollege24
I've always loved Arby's. Service is good, but this place has started skimping on the serving sizes. Bought two Beef and Cheddar classic meals. There was more bun than meat, not much cheese, and the fry box was only half
Atmosphere: 5
Food: 2
Service: 4
Desmond Brooks
Food Always made right no burned items keep it
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Greek Gyro
Matthew Hazard
Don’t bother. Every time I try to give this location another chance they just messed the food up. I ordered the French dip today and received a cup of hot water. The roast beef is dry and the fries are cold. Better off driving to Chesapeake if you actually want real arbys.
Food: 1
Service: 1
Kathleen Harris
It's Arby's and they stay with the specials. It's fast, affordable and decent.
Atmosphere: 4
Food: 5
Service: 5
Tonya Moody
I got the jalapeno roast beef sliders. I usually love these, but I took one bite and threw the rest away.
Food: 2
Service: 4
Karen Taylor
Listen up on military they have here in Portsmouth a military military discount on Mondays only must have
Drive thru experience was great. They were patient and professionalism was good.
Atmosphere: 4
Food: 4
Service: 5
superstar gray
We ordered that new chkn ranch curly frie and waited over 5 minutes with no one in front of us. They finally gave us our food, and instead of curly fries, we had crinkled fries. Luckily, we haven't left the parking lot yet. My bf took it back inside the manager look aggravated and tossed them in the trash.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Curly Fries
Chelse Williams
Absolutely love the jalapeño sliders and the orange cream milkshake are delish!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Buffalo Chicken
Casey Freda
Rude manager that doesn't know how to treat customers when he got the order wrong. Went back in for the fries, I ordered a number 14 and said a I wanted, plus just the sandwich for another item and 1 apple turn over, I got 2 sandwich a drink and 2 apple turnovers plus he never gave me my change back. Absolutely horrible experience. I'd give 0 stars if possible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries
Richard Boyce
We stopped going to this Arby's about 1 year ago due to the service. Our order was never right, the staff was rude it was just all together unpleasant. Now they have new management and everyone is friendly and the orders have always been correct.
My order was fast, fresh, delicious & the order was correct. The young man working the drive thru window this evening was polite & friendly.
Overall, it was pretty good food could be hotter.
Atmosphere: 4
Food: 4
Service: 4
Severely understaffed, had to wait 10-15 mins just to get my order taken and another 15 to get it cuz I already paid lol wihat the
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Curly Fries
Following the rest of the reviews, I can’t get a correct order after the third try. All I ask for is no tomato on my ham and turkey club, not only is the tomato still on the sandwich but it’s not even cut in half. My initial option they didn’t even have the meat for it, so much for their slogan. Zero effort to hear the customer, I’m done with this place.
Atmosphere: 1
Food: 3
Service: 1
I've always loved Arby's. Service is good, but this place has started skimping on the serving sizes. Bought two Beef and Cheddar classic meals. There was more bun than meat, not much cheese, and the fry box was only half
Atmosphere: 5
Food: 2
Service: 4
Food Always made right no burned items keep it
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Greek Gyro
Don’t bother. Every time I try to give this location another chance they just messed the food up. I ordered the French dip today and received a cup of hot water. The roast beef is dry and the fries are cold. Better off driving to Chesapeake if you actually want real arbys.
Food: 1
Service: 1
It's Arby's and they stay with the specials. It's fast, affordable and decent.
Atmosphere: 4
Food: 5
Service: 5
I got the jalapeno roast beef sliders. I usually love these, but I took one bite and threw the rest away.
Food: 2
Service: 4
Listen up on military they have here in Portsmouth a military military discount on Mondays only must have
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru experience was great. They were patient and professionalism was good.
Atmosphere: 4
Food: 4
Service: 5
We ordered that new chkn ranch curly frie and waited over 5 minutes with no one in front of us. They finally gave us our food, and instead of curly fries, we had crinkled fries. Luckily, we haven't left the parking lot yet. My bf took it back inside the manager look aggravated and tossed them in the trash.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Curly Fries
Absolutely love the jalapeño sliders and the orange cream milkshake are delish!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Buffalo Chicken
Rude manager that doesn't know how to treat customers when he got the order wrong. Went back in for the fries, I ordered a number 14 and said a I wanted, plus just the sandwich for another item and 1 apple turn over, I got 2 sandwich a drink and 2 apple turnovers plus he never gave me my change back. Absolutely horrible experience. I'd give 0 stars if possible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries
We stopped going to this Arby's about 1 year ago due to the service. Our order was never right, the staff was rude it was just all together unpleasant. Now they have new management and everyone is friendly and the orders have always been correct.
Atmosphere: 4
Food: 5
Service: 4