Burger King

3526 Airline Blvd, Portsmouth
(757) 488-9112

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Recent Reviews

First visit, I was charged twice thru the app. The manager tried to correct it, but was not able to do so. She suggested the 1-866-number. That posted number doesn't work at all!!! I finally got thru the app comment feedback. I was delighted surprised the morning that I actually got a response!! Their office said that they processed a refund for me!!! I checked my bank and the funds were shown back into my account!!!!
Staff was friendly and courteous. Only thing I did liked about this experience was the restaurant is drive thru only. Slot of people disappointed by not being able to sit down inside
Drive thru ordering procedure was rushed. I understand that time is an issue as I've worked drive thru before. However, it doesn't exceed good customer service. I placed part of my order and was confused by the other options ($5 Duo or the other meal option which included fries and nuggets) while I was asking about the other option I was asked if I was finished ordering. Usually, they are friendly and great to assist. Must of caught them at a bad time. We will try again...

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