Chanello's Pizza

3200 High St, Portsmouth
(757) 397-2100

Recent Reviews

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Stacy Munford

Great service

Paulette Moore

I placed a delivery order yesterday 6/1/25 at 6:40pm at my local restaurant and not only did I emphasize that I needed extra napkins several times during the order process but I had to repeat my pizza details several times as well. I was told that they were out of mushrooms (which I love and comes with a supreme pizza) and also I ordered a Pepsi but they only had Diet Pepsi which I do mind. So when my order was delivered there were NO napkins at all and the pizza looked sloppy and the worst thing of all was the 2 liter Pepsi. When I opened the bottle top something was off. There was no fizzing like a fresh soda would be. And it tasted flat. I looked for the expiration date on the bottle and it expired back in April. Here it is 2 months later and you mean to tell me that nobody checks their inventory to make sure that they don't have stock outdated before they sell them to their customers? I've worked at a very renown pizza establishment before and we never ever missed changing out expired inventory. I'm about to call the store manager and make a complaint and ask for a refund.

felicia daniel

Never received pizza refund please!!!!

Crystal Moore

Sub was great 👍

Jerry Mace

Always !! Fast, hot and DELICIOUS!!

Shamel Jones

Good for a quick pizza craving.

N Jones

Chanello's has the absolute best crust around! This trip was really good. Our food was made fresh, the staff were courteous, respectful, and kind, and the food was delish! We ordered the family special plus another large specialty pizza. It was all so good and they are generous with the toppings. Our usuals are the meat lovers and steak n cheese pizza, with the modifications we like, lol. We also had cheese bread, brownie, and a large 1 topping, plus a drink. (No pics this time.)

Alexus

My favorite employee Cora always leaves me impressed and very satisfied. She is so kind and helpful, she bring a smile in my face everytime I come in. Y'all make sure to tip my girl, she deserves it! Without her, chanellos would be nothing to me.

Carlton Coughlin

The Pizza is good, but the chicken is way overpriced for what you are getting.

Nitika Tavares

The food wasn’t great. I ordered a meatball sub and my meatballs were dried out and burnt around the edges. Also ordered a cookie. The cookie came in a 6in round pan and is sliced up like a pizza. The cookie was chewy in the middle and burnt around the edges. I will not go back.

Andrew davis

It's always been the best

Christopher Minter

Never got to place my order. I just left b cause I stood there for a while with no assistance.

Rachel Schardt

I had delivery. The drive was very helpful considering I’m suffering from sciatica. Highly recommend this place. I miss their pizza.

Atmosphere: 5

Food: 5

Service: 5

Joseph Wright

The last time I ordered a pizza from here was maybe 8 or 9 months ago. When it got to me the pizza was cold the veggies were raw and the meat was like it just came out of the fridge. It was like they couldn't be bothered to make a new pizza and they just took an already prepared cheese pizza, tossed some toppings on and sent it to me. I don't think an oven ever came in to play. This chanello's has taken the trust that I had in this restaurant as a whole and trashed it. I say "trashed" because I ended up throwing it away after 1slice. I will probably never eat at any chenellos again.

Atmosphere: 1

Food: 1

Service: 1

Beverly Banks

I was there this morning for the first time and this will not be the last time. The gentleman prepared the pizza the way I requested and it was ready quickly! It was just a little too salty, but very good. He was so pleasant and even brought it out to me.
Good job!

Atmosphere: 4

Food: 4

Service: 5

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