From LOANMAX TO COOKOUT…Horrible food my bill came up to 16.53 cashier told me 19.53.get to the window she passes me 2 drinks and 1 meal then tells me all of my food is in one bag.. clearly it’s ONE meal.. . I got 2 burger and hot dog trays with Cajun fries and a cherry wine, Dr Pepper BURGERS were DRY!!! Hot dog bun felt like a hockey puck…my co worker and I was highly upset!!! This gotta stop!!! Poor customer service, lazy cooks just TRIFLING!!! Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Carrie Allsbrook
Great food but very skimpy on the sides
Morgan Taylor
Always good and quick service
Food: 5
Service: 5
Georgia Kappos
Asked for extra onions on a small burger and was given a thin burger patty with SIX LAYERS OF RAW ONION. Lucky for you I’m obsessed with onions but to normal people that could’ve really messed someone up especially since they were raw and fresh. Also earlier this year I got a milkshake that wasn’t fully mixed like at all. I had already drank from it. They took it back and put it right back in the mixer though they watched me drink from it. Not sanitary and apparently 6 layers of raw onions is comical.
Atmosphere: 3
Food: 2
Service: 2
Kristen Johnson
JANIE provided absolutely horrific customer service! So incredibly rude - shut the window on us, eye rolled when we asked for straws for the drinks we were missing half of, and never gave any acknowledgement. Great food but wow, terrible customer service!!!!
Atmosphere: 1
Food: 4
Service: 1
matt warstler
Incompetent employees can't get an order right then you try to call and it's a 1-800 number and they put you on hold awesome customer service
Atmosphere: 1
Food: 1
Service: 1
Michael Duncan
Good food. Fast service.
Atmosphere: 4
Food: 5
Service: 5
J EVANS
NASTY NASTY NASTY NASTY! HAVE A BLESSED DAY! P s Came back 2 years later and it was kinda good...
Traqs MC
Prices got raised a few cents in the last week, but still an amazing place.
Atmosphere: 5
Food: 5
Service: 5
DANIELA ALEXANDER
THEY ARE A BIT STINGY WITH THE FRENCH FRIES WITH THOSE COOKOUT TRAYS
They need a new speaker system to receive orders. They can't understand the order so they do whatever and give you whatever.
Atmosphere: 1
Food: 2
Service: 1
Gerald Manzanares Jr
Portsmouth location is one of the best! Very clean store The best freshest food! One ice machine in the lobby on the left side has been down for months, frustrating waiting in another line when you thought you were first to get ice- just to find out it didn't work. Put up an out of order sign or something.
Atmosphere: 5
Food: 5
Service: 5
Joshua Thomas
this cookout has a great assortment of items the prices are definitely fair in this time of hard economics. the services usually fast
Atmosphere: 5
Food: 4
Service: 3
Clifford Taylor
Love cookout always get their box big fan of their chicken quesadilla walking taco and bacon wrap
From LOANMAX TO COOKOUT…Horrible food my bill came up to 16.53 cashier told me 19.53.get to the window she passes me 2 drinks and 1 meal then tells me all of my food is in one bag.. clearly it’s ONE meal.. . I got 2 burger and hot dog trays with Cajun fries and a cherry wine, Dr Pepper
BURGERS were DRY!!! Hot dog bun felt like a hockey puck…my co worker and I was highly upset!!! This gotta stop!!! Poor customer service, lazy cooks just TRIFLING!!! Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Great food but very skimpy on the sides
Always good and quick service
Food: 5
Service: 5
Asked for extra onions on a small burger and was given a thin burger patty with SIX LAYERS OF RAW ONION. Lucky for you I’m obsessed with onions but to normal people that could’ve really messed someone up especially since they were raw and fresh. Also earlier this year I got a milkshake that wasn’t fully mixed like at all. I had already drank from it. They took it back and put it right back in the mixer though they watched me drink from it. Not sanitary and apparently 6 layers of raw onions is comical.
Atmosphere: 3
Food: 2
Service: 2
JANIE provided absolutely horrific customer service! So incredibly rude - shut the window on us, eye rolled when we asked for straws for the drinks we were missing half of, and never gave any acknowledgement. Great food but wow, terrible customer service!!!!
Atmosphere: 1
Food: 4
Service: 1
Incompetent employees can't get an order right then you try to call and it's a 1-800 number and they put you on hold awesome customer service
Atmosphere: 1
Food: 1
Service: 1
Good food. Fast service.
Atmosphere: 4
Food: 5
Service: 5
NASTY NASTY NASTY NASTY! HAVE A BLESSED DAY!
P s Came back 2 years later and it was kinda good...
Prices got raised a few cents in the last week, but still an amazing place.
Atmosphere: 5
Food: 5
Service: 5
THEY ARE A BIT STINGY WITH THE FRENCH FRIES WITH THOSE COOKOUT TRAYS
Restaurantji Recommends
They need a new speaker system to receive orders. They can't understand the order so they do whatever and give you whatever.
Atmosphere: 1
Food: 2
Service: 1
Portsmouth location is one of the best!
Very clean store
The best freshest food!
One ice machine in the lobby on the left side has been down for months, frustrating waiting in another line when you thought you were first to get ice- just to find out it didn't work. Put up an out of order sign or something.
Atmosphere: 5
Food: 5
Service: 5
this cookout has a great assortment of items the prices are definitely fair in this time of hard economics. the services usually fast
Atmosphere: 5
Food: 4
Service: 3
Love cookout always get their box big fan of their chicken quesadilla walking taco and bacon wrap
Prices increased to fast, well quality is okay
Atmosphere: 3
Food: 3
Service: 3
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