Dunkin'

3014 Turnpike Rd Ste 200, Portsmouth
(757) 392-3936

Recent Reviews

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H

Lady making the drinks had attitude and was extremely rude for no reason

Atmosphere: 1

Food: 1

Service: 1

JeTara A

I usually stay away from Dunkin because I always have more negative than positive experiences. I’m not sure who was on the drive thru intercom today (6/29/25 , around 2:40 pm) I tried to order the Cookie Dough Cold Foam iced coffee per their drive thru menu and she acted like I didn’t know what I was talking about. Her attitude and tone sounded irritated. “Yeah, you keep saying the same thing and we don’t have that at all.” Girl, if you don’t know the menu just say that. Maybe if her tone was nicer I would’ve ordered something else but her attitude made me feel like I was speaking another language. Went to Starbucks across the street, even though I wanted to give Dunkin another try, but I don’t have time for attitude and I don’t have time to go back and forth. It’s too hot. Maybe management needs to retrain on customer service & tone. Hopefully she was nicer to the next customer.

Atmosphere: 1

Food: 1

Service: 1

Kayla Byrd

I think they put some lemon juice in my coffee ‘cause why was it sour…

Terrie Darden

By 2:00 they had sold out all of their donuts.

Atmosphere: 3

Food: 1

Service: 3

Wake Bake

Whoemever is doing the cooking right now at 12:42 pm on 6/25/2025 needs to be fired...she tried to give me a bacon egg and cheese croissant that was not cooked (cheese was placed straight on the sandwich and not cooked....croissant was not hot or warm at all). Returned the sandwich to have it re done and I was given a burned sandwhich...I eat here almost everyday....this is not acceptable...I think the workers first name begins with a K

Food: 1

Service: 1

matt warstler

This one sucks is literally one of the locations that Only fill my cup two thirds of the way

Atmosphere: 1

Food: 2

Service: 1

Kimberly Oliver

Best customer service. Work fast to get you in and out. Dunkin coffee is always great

Atmosphere: 5

Food: 5

Service: 5

Monica Hill

Good location. Service is excellent and on time.

Atmosphere: 5

Food: 5

Service: 5

Mat Tansey

Hit or miss here. They hardly ever have munchkins in stock which is disappointing for my kids, shouldn’t you do a better job at stocking items if you want to turn a profit?

Fyrepup

I hate it when you walk over to grab a couple of donuts and a cup of coffee and there’s a sign on the door that says “Drive Thru Only”. Makes that cold walk for nothing. This is not the first time the sign has been on the door.

Sure wanted that coffee though.

Atmosphere: 1

Food: 1

Service: 1

Jasmine Stokley

Drinks are always good

Atmosphere: 5

Food: 5

Service: 5

Matt Chew

All my drinks were made wrong. When I said something about it they got defensive, my coffee had no flavor and tasted like straight up milk. I'm not impressed at all. Will not be returning to this location in the future.

Atmosphere: 1

Food: 1

Service: 1

Shayla Nary

Every single time I come here the workers have the worse attitudes. If you’re depressed working there please get another job. I don’t need your negative attitudes ruining my day.

Atmosphere: 1

Food: 5

Service: 1

Ashlyn Langemeier

Front door locked during operating hours.

Atmosphere: 1

Food: 1

Service: 1

Kathyrn Cervantes

Coffee was good. The employee was friendly.

Food: 5

Service: 4

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