Place was Not What I expected the food was not that great Ordered amd when got the food it jsit was like blah never again from my family I will eat McDonald's before ever buying this again sorry just my review as I said I would give..
Atmosphere: 3
Food: 3
Service: 2
Jamie Sxhniedr
Always a 5 star experience. Food is always perfect, staff is always courteous, and service is always quick. If you are looking for a new Chinese food staple, this is the place to go. My family and I have eaten here for 10+ years and have NEVER had a bad experience. I highly recommend this place to anyone. Chefs specials are amazing, and reasonably priced
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Roll 1, Vegetable Fried Rice, Shrimp Roll 1 虾卷, Bourbon Chicken Combo C 棒棒鸡, Sweet and Sour Lunch L 甜酸, Mixed Vegetables 什菜, Sweet and Sour Chicken 甜酸鸡, Hunan Chicken or Beef Combo C 湖南
D Sipes
They are always great. Unfortunately, they forgot our egg rolls that are part of our combo tonight. I wasn't going to drive back since I live over off airline in portsmouth, so I just went without the egg roll
Atmosphere: 5
Food: 5
Service: 5
Barbara Kennedy
Great food and service! I pass another Chinese restaurant just to come to Jackie Chans.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Egg Foo Young
Colby Hargraves
Made a mistake and ordered the wrong thing, they asked what I wanted and immediately made it even though I messed up. The food is always amazing their, but there acts if kindness and business approach is what sets them apart from all the rest. I highly reccomend this establishment.Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Roll 1 虾卷, Bourbon Chicken Combo C 棒棒鸡, Egg Roll 1, Lo Mein Combo C 捞面
Shayna Mustafa
This place use to be my go to spot, but not anymore. The guy who was at the register was rude to me. He gave me the wrong order and when I came back, he wouldn't give me the correct order. He claimed my husband already came to pick it up. I said sir yes I have a husband, but he didn't come back to pick up the food. He argued and argued even after I gave him a receipt. He wouldn't check the reciept. After someone else came and reviewed the receipt, he saw that me and the person had almost identical phone numbers but it was off by the last two numbers. Didn't apologize or anything. It's so disappointing because I really like this place, but I can't continue to give them my service when they talked to me rude and even after confirming they made a mistake, refused to apologize. An apology goes along way and you could have kept a customer because I really liked your food. Oh well. So if you want good food but rude customer service, this is the place for you!!!!!!!
Atmosphere: 1
Food: 4
Service: 1
Y ordinario B
Terrible too much
Atmosphere: 3
Food: 1
Service: 3
Amir Copeland
The customer service is bad and rude
Lawrence Schena
Food was disappointing. Very oily and
Atmosphere: 3
Food: 1
Service: 3
HEATHER VU
Canceled my Grub Hub order after an hour and a half of waiting cause they still hadn’t made our food!
I was ordering after a long day and I lost focus when I was trying to order. I had a language barrier issue and got frustrated with the owner during my order.I went outside while my order was being made, and went back in. I had to have been out there 7 minutes during busy hours.I found out that I forgot my wallet and bank card on the counter. The owner took the bank card and wallet and made sure it was safe.I cried. I've lost at least three this year and it wasn't even his responsibility. I tried to tip him for his kindness and he refused. Claimed that he makes sure his restaurant is run with integrity.The food is delicious.. The owner is a Saint.Dietary restrictions: They have calorie conscious items. It's own section.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Egg Foo Young
Dannisha Williams
I just ordered from them the first time on door dash and it was ok could have been better it seems they rush the rice was a little hard and chicken wasn’t fried hard
Atmosphere: 1
Food: 1
Service: 1
Gabrielle McHerrin
This was the most disgusting Chinese food I have ate. The chicken was slimy. The vegetable fried rice tasted spoiled and the pancit noodles was dry and stuck together and the beef was not beef maybe some type of wild animal!!!!
Food: 1
Service: 3
Sherry Wimer
This use to be our go to for Chinese food. Not so now. The egg roll filling has changed to nothing short of nasty and greasy. The fried rice had gobs of fat and egg foo young was greasy also. Can’t find a decent Chinese restaurant in this area with freshly made food that is supposed to be a healthy choice. All I can say is the good reviews must be coming from the owners and employees.
Atmosphere: 1
Food: 1
Service: 3
Kathi Houston
Best fast Chinese on this side of the water. Have tried a ton of fast Chinese places and this is the best . Easy to order, orders correct. Great quality for the price and the staff are friendly and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vegetable Fried Rice, Bourbon Chicken Combo C 棒棒鸡, Egg Roll 1, Lo Mein Combo C 捞面
Place was Not What I expected the food was not that great Ordered amd when got the food it jsit was like blah never again from my family I will eat McDonald's before ever buying this again sorry just my review as I said I would give..
Atmosphere: 3
Food: 3
Service: 2
Always a 5 star experience. Food is always perfect, staff is always courteous, and service is always quick. If you are looking for a new Chinese food staple, this is the place to go. My family and I have eaten here for 10+ years and have NEVER had a bad experience. I highly recommend this place to anyone. Chefs specials are amazing, and reasonably priced
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Roll 1, Vegetable Fried Rice, Shrimp Roll 1 虾卷, Bourbon Chicken Combo C 棒棒鸡, Sweet and Sour Lunch L 甜酸, Mixed Vegetables 什菜, Sweet and Sour Chicken 甜酸鸡, Hunan Chicken or Beef Combo C 湖南
They are always great. Unfortunately, they forgot our egg rolls that are part of our combo tonight. I wasn't going to drive back since I live over off airline in portsmouth, so I just went without the egg roll
Atmosphere: 5
Food: 5
Service: 5
Great food and service! I pass another Chinese restaurant just to come to Jackie Chans.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Egg Foo Young
Made a mistake and ordered the wrong thing, they asked what I wanted and immediately made it even though I messed up. The food is always amazing their, but there acts if kindness and business approach is what sets them apart from all the rest. I highly reccomend this establishment.Thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Roll 1 虾卷, Bourbon Chicken Combo C 棒棒鸡, Egg Roll 1, Lo Mein Combo C 捞面
This place use to be my go to spot, but not anymore. The guy who was at the register was rude to me. He gave me the wrong order and when I came back, he wouldn't give me the correct order. He claimed my husband already came to pick it up. I said sir yes I have a husband, but he didn't come back to pick up the food. He argued and argued even after I gave him a receipt. He wouldn't check the reciept. After someone else came and reviewed the receipt, he saw that me and the person had almost identical phone numbers but it was off by the last two numbers. Didn't apologize or anything. It's so disappointing because I really like this place, but I can't continue to give them my service when they talked to me rude and even after confirming they made a mistake, refused to apologize. An apology goes along way and you could have kept a customer because I really liked your food. Oh well. So if you want good food but rude customer service, this is the place for you!!!!!!!
Atmosphere: 1
Food: 4
Service: 1
Terrible too much
Atmosphere: 3
Food: 1
Service: 3
The customer service is bad and rude
Food was disappointing. Very oily and
Atmosphere: 3
Food: 1
Service: 3
Canceled my Grub Hub order after an hour and a half of waiting cause they still hadn’t made our food!
Service: 1
Restaurantji Recommends
I was ordering after a long day and I lost focus when I was trying to order. I had a language barrier issue and got frustrated with the owner during my order.I went outside while my order was being made, and went back in. I had to have been out there 7 minutes during busy hours.I found out that I forgot my wallet and bank card on the counter. The owner took the bank card and wallet and made sure it was safe.I cried. I've lost at least three this year and it wasn't even his responsibility. I tried to tip him for his kindness and he refused. Claimed that he makes sure his restaurant is run with integrity.The food is delicious.. The owner is a Saint.Dietary restrictions: They have calorie conscious items. It's own section.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Egg Foo Young
I just ordered from them the first time on door dash and it was ok could have been better it seems they rush the rice was a little hard and chicken wasn’t fried hard
Atmosphere: 1
Food: 1
Service: 1
This was the most disgusting Chinese food I have ate. The chicken was slimy. The vegetable fried rice tasted spoiled and the pancit noodles was dry and stuck together and the beef was not beef maybe some type of wild animal!!!!
Food: 1
Service: 3
This use to be our go to for Chinese food. Not so now. The egg roll filling has changed to nothing short of nasty and greasy. The fried rice had gobs of fat and egg foo young was greasy also. Can’t find a decent Chinese restaurant in this area with freshly made food that is supposed to be a healthy choice. All I can say is the good reviews must be coming from the owners and employees.
Atmosphere: 1
Food: 1
Service: 3
Best fast Chinese on this side of the water. Have tried a ton of fast Chinese places and this is the best . Easy to order, orders correct. Great quality for the price and the staff are friendly and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vegetable Fried Rice, Bourbon Chicken Combo C 棒棒鸡, Egg Roll 1, Lo Mein Combo C 捞面