Went there Sunday Aug 3rd at 6:30 pm to have dinner with family. Lobby was closed to customers was waived around to the drive thru. I refused...we came to sit down like humans and have a meal and not be fed out a window like zoo animals.Will also be contacting corporate about this issue. Since they dont want to serve customers they can stay at home. Hopefully they can get some crew to do the right thing.
Atmosphere: 1
Food: 1
Service: 1
Angela Wolfe
Went here other night bout 8 o'clock...they had the chairs turnt upside down on table at 8oclock... The doors locked... Never have I seen the inside closed at 8 .... But ok went thru the drive thru then was told it would be 15 min wait I said wow u not serving nobody inside n you don't got any chicken but ok I'll wait .... So the car in front of me wasn't at the window long maybe a min n then pulled off ..my turn which wasn't even 1 min after my order was taken...I get to the window n the food was bagged sealed n ready... How sway..when 60 seconds ago u said it's 15 min wait... Was that to make us customers leave so y'all ain't have to serve any customers.. so if the 12 peice meal was ready 60 second after u took my order n lied n said 15 min to make me say forget it n drive off which I did not ... Where did the chicken magically appear from if it's gonna take 15 mins... Hhmmmm ... So lying to the customers to make them all leave so u don't have to work n serve customers is insane... But hey that's what is allowed here at George Washington hwy KFC.. wonder how many other people they lied to that night or any other night so they don't have to serve anyone...sad....pitiful...lazy...customer service
Atmosphere: 1
Food: 1
Service: 1
Henry Johnson
They locked the door mid-day with customers inside, and made people wait outside for pickup orders. Employee pulled gun out when zi complained.
Atmosphere: 1
Food: 1
Service: 1
mario garcia
Man the people working at night the 2 lady's and the guy ,KFC taco bell the need a race these are excellent employs, employees like this come once in a lifetime and you should cherish them. You got the dream team. I mean, I showed up when they was about to close and they whooped me up a meal. The girls were friendly I don't know what to say.I mean, best service i've had in my life
Recommended dishes: Fried Chicken
Elle
Decent food but they were out of honey
Nae Williams
I love KFC, so I decided to try this location. The store was clean and decent, my chicken was fresh and hot. My cashier was courteous, just need to have quicker service, and it would've been perfect. All in all, not bad.....
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Евгений Чуйко
Terrible service, workers follow each other and don’t do their job, I ask how long to wait for my order and the answer is I don’t know.
Tasha Boone
Worst customer service EVER! Bad attitudes and burnt chicken. Refuse to give receipt and overcharge. Will not be returning there. Place need better customer service.
Atmosphere: 1
Willsifer724 R
This has been the fifth time this place has either given incorrect food or "forgot" to give the right amount of food on the receipt. I truly do not recommend this place and hope it will close eventually. They give old, stale chicken, with no biscuits when they are a part of said meal. Please either hire new staff or shut down the "establishment" so people who actually want to work for their money can work there. Also so people can enjoy the food promised and not regret going there. I'll NEVER eat there again.
Atmosphere: 2
Food: 1
Service: 1
Bunky Reynolds
The manager was very patient with my order. Very professional. I've been to many drive thru restaurants and I can tell you they all need to learn how to better treat their customers like the KFC on George Washington highway does. Thank you. And God bless
This restaurant has to be the worst around. They're always a disappointment. Never fails. Every time I try to order from drive thru no one ever has a clue about what's going on. It's like it's their first day or they're high on something. Go somewhere else cause this place isn't it.
Atmosphere: 1
Food: 2
Service: 1
Theresa Mo
Slow service. Lucky if you get all the items you order. Not to mention the state the food comes in looks like a toddler made it.
Atmosphere: 2
Food: 2
Service: 2
charvela harrington
I put in a mobile order. When I get home the food was not even hot the biscuit was just thrown in the bag not including I did not get my sauce. Only reason I did not go back is because I was trying to get something quick because I was not feeling good! Never will I go back to that location!
Tree Bu
Always served good food. Just like anywhere else, it depends on how good the management is whether or not the staff is good. Been great for a while good?
Parking: Very convenient and close, free
Kid-friendliness: Lots of high chairs and booths to sit in
Wheelchair accessibility: Has handicapped parking tight at the entrance door, but need someone to hold the door open for wheelchair, crutches, disabled folks.
Went there Sunday Aug 3rd at 6:30 pm to have dinner with family. Lobby was closed to customers was waived around to the drive thru. I refused...we came to sit down like humans and have a meal and not be fed out a window like zoo animals.Will also be contacting corporate about this issue. Since they dont want to serve customers they can stay at home. Hopefully they can get some crew to do the right thing.
Atmosphere: 1
Food: 1
Service: 1
Went here other night bout 8 o'clock...they had the chairs turnt upside down on table at 8oclock... The doors locked... Never have I seen the inside closed at 8 .... But ok went thru the drive thru then was told it would be 15 min wait I said wow u not serving nobody inside n you don't got any chicken but ok I'll wait .... So the car in front of me wasn't at the window long maybe a min n then pulled off ..my turn which wasn't even 1 min after my order was taken...I get to the window n the food was bagged sealed n ready... How sway..when 60 seconds ago u said it's 15 min wait... Was that to make us customers leave so y'all ain't have to serve any customers.. so if the 12 peice meal was ready 60 second after u took my order n lied n said 15 min to make me say forget it n drive off which I did not ... Where did the chicken magically appear from if it's gonna take 15 mins... Hhmmmm ... So lying to the customers to make them all leave so u don't have to work n serve customers is insane... But hey that's what is allowed here at George Washington hwy KFC.. wonder how many other people they lied to that night or any other night so they don't have to serve anyone...sad....pitiful...lazy...customer service
Atmosphere: 1
Food: 1
Service: 1
They locked the door mid-day with customers inside, and made people wait outside for pickup orders. Employee pulled gun out when zi complained.
Atmosphere: 1
Food: 1
Service: 1
Man the people working at night the 2 lady's and the guy ,KFC taco bell the need a race these are excellent employs, employees like this come once in a lifetime and you should cherish them. You got the dream team. I mean, I showed up when they was about to close and they whooped me up a meal. The girls were friendly I don't know what to say.I mean, best service i've had in my life
Recommended dishes: Fried Chicken
Decent food but they were out of honey
I love KFC, so I decided to try this location. The store was clean and decent, my chicken was fresh and hot. My cashier was courteous, just need to have quicker service, and it would've been perfect. All in all, not bad.....
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Terrible service, workers follow each other and don’t do their job, I ask how long to wait for my order and the answer is I don’t know.
Worst customer service EVER! Bad attitudes and burnt chicken. Refuse to give receipt and overcharge. Will not be returning there. Place need better customer service.
Atmosphere: 1
This has been the fifth time this place has either given incorrect food or "forgot" to give the right amount of food on the receipt. I truly do not recommend this place and hope it will close eventually. They give old, stale chicken, with no biscuits when they are a part of said meal. Please either hire new staff or shut down the "establishment" so people who actually want to work for their money can work there. Also so people can enjoy the food promised and not regret going there. I'll NEVER eat there again.
Atmosphere: 2
Food: 1
Service: 1
The manager was very patient with my order. Very professional. I've been to many drive thru restaurants and I can tell you they all need to learn how to better treat their customers like the KFC on George Washington highway does. Thank you. And God bless
Restaurantji Recommends
This restaurant has to be the worst around. They're always a disappointment. Never fails. Every time I try to order from drive thru no one ever has a clue about what's going on. It's like it's their first day or they're high on something. Go somewhere else cause this place isn't it.
Atmosphere: 1
Food: 2
Service: 1
Slow service. Lucky if you get all the items you order. Not to mention the state the food comes in looks like a toddler made it.
Atmosphere: 2
Food: 2
Service: 2
I put in a mobile order. When I get home the food was not even hot the biscuit was just thrown in the bag not including I did not get my sauce. Only reason I did not go back is because I was trying to get something quick because I was not feeling good! Never will I go back to that location!
Always served good food. Just like anywhere else, it depends on how good the management is whether or not the staff is good. Been great for a while good?
Parking: Very convenient and close, free
Kid-friendliness: Lots of high chairs and booths to sit in
Wheelchair accessibility: Has handicapped parking tight at the entrance door, but need someone to hold the door open for wheelchair, crutches, disabled folks.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Quesadilla, 1 Piece Breast Meal, Tenders Flavor Meal, Fried Chicken, 2 Piece Drum & Thigh Meal
this place is HORRIBLE!!!!!!!! SO HORRIBLE!
Atmosphere: 1
Food: 1
Service: 1
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