Pollard's Chicken & Catering
4806 George Washington Hwy, Portsmouth
(757) 337-0707
Recent Reviews
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At 12:07 pm on 12/09/21 we did a telephone order for Chicken livers & Chicken gizzards with puffs.The livers & gizzards were cooked in old cooking grease. This was Thursday at lunch time. You expect food to be fresh or not served. It’s Saturday and I’m still throwing up and has diarrhea. I’m commenting now because this is the second time I’ve ordered bad food. Watch what you put in your mouth.I will no longer be Patronizing Pollards.12/11/21
FOOD WAS NOT DONE AND HALF OF MY ORDER WAS MISSING! THE MANAGER THERESA GOT NASTY AND RUDE WHEN I CALLED ABOUT THE DISGUSTING ORDER I RECEIVED! NEVER AGAIN!
Customer service was ok. However, the chicken pieces were very small and dry. Also, this is the only restaurant that has asked me for ID when using my card.
The restaurant itself was fairly clean (although not perfect and showing some age) and the associate accepting the order was friendly. (Note that this is more of a fast food environment than a sit down restaurant.)The food itself was made quickly and the chicken breasts appeared to be made fresh. I had the corn pudding and macaroni and cheese for the sides. The sides were small and tasted fine, but nothing was extra special. The chicken was crispy and cooked well, but was kind of plain. Nothing was bad, but there wasn’t anything to bring me back. I will most likely visit Kentucky Fried Chicken rather than Pollards.It wasn’t bad, but it was all kind of average/ordinary.
Chicken sandwich was fine. It wasn't over seasoned which made it enjoyable. However, the deduction in stars come from the small portion sizes and the bun in which was used. I would enjoy it more if they threw some butter on and toasted the bun.
Should be a 5-star rating but floors are so slippery that i almost slipped in the mens room. I am mobility-impaired and walk with a device. I had to steady myself with the wall to keep from slipping. I noted to my dinner companion, also handicapped, to be very careful as the floors are very slippery. As we were leaving, I was contemplating mentioning the slippery decks, and they were busy too, a staff member walked by me and slipped and fell, slamming the floor on her back side. She immediately grabbed her right knee which twisted oddly. After a few minutes, and with assistance from a patron, she got up and resumed her duty. However, I did advise she seek medical attention as that was a very hard fall. I didn't think mentioning the slippery floors would be helpful. Other than that, the fried gizzards and livers are to die for!
Pollard's has always been a cut above all the fast food franchises, and this location was just as good. My only objection was the absence of masks.
THE WORST FOOD I HAVE EVER HAD! I ASKED FOR A FISH DINNER AND GOT TWO SWANSON FISH THE GIZZARDS DINNER AWFUL THE TENDER DINNER MADE MY NIECE SICK THE CRABBALLS THROW THEM AWAY THE SHRIMP IN THE TRASH WITH THE REST! NOT EVER GOING BACK
Customer service and food quality has really declined in the past 4 months...I only give it 2 stars because my elderly father in law loves the food, but not for that it would be a 1 star. Management needs to step it up in this place before it goes by the wayside...seriously..
Date 7/24/2021- We eat out and thats the very first time to buy food that old and stinky. The Food was old - chicken , corn bread and mash potato, order was not correct, we have stomach problems after eating a few bites. Be aware.
Restaurantji Recommends
Nice staff. Food is better than most.
To much money for a little bit of food but the food is good
Two girls up in front with very kind help me with my order the cook was excellent and I love the food
THIS PLACE HAS EXCELLENT CUSTOMER SERVICE AND FOOD. THE ESTABLISHMENT IS SPIC AND SPAN CLEAN. THE CASHIER IS SUPER FRIENDLY AND HELPFUL. I LOOK FORWARD TO MY NEXT VISIT. THE PRICES ARE VERY REASONABLE .
Great fried chicken. Very fresh and finger lickin good. Also the corn pudding is fantastic. We go regular and will keep going.
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