If you're thinking about going here, just go through the drive thru or goto the Kroger Starbucks around the corner. It'll honestly be faster than walking inside to order. I walked in and ordered one latte today. I was the only patron in there. It took them 15 minutes to make my coffee. Would've been longer if I hadn't stood up and asked for it. Everyone was working pretty hard, but only for drive thru orders. Saw about 10-15 vehicles go through the drive thru before I started asking questions. Seems like they don't even want to help anyone who walks in anymore. I even had to raise my voice and ask anyone for help because I was looked at by no less than five baristas, and all discarded me until they saw that I was now upset. I asked why it was taking so long to make a latte. They told me they were pretty backed up. How are you so "backed up" if I'm the only one in there? At $7.50 for a standard latte, I don't need my time wasted with a side of disrespect.
Atmosphere: 3
Food: 3
Service: 1
Stephen Darnell Credle
Parking: Plenty of parking, And the fun of the building and on the side.
Atmosphere: 5
Food: 5
Service: 5
Robert Young
I spend Money Here at least 5 to 8 times a Day Very Advid Starbucks Drinker, I Visit this One as Said at Least 4 Times a Day Well this Past Saturday on June 22 2024.. I was in the Drive Thru at 7:56 PM and there Was 5 Cars Ahead of Me I Got to The Screen to Order at Exactley 7:59 right at 8 pm amd the Lady Tells Me We Are Closed So I Leave the Drive Thru Go to The Door My Wife is then told At the Door We are Closed thjs Was Still Right at 8 pm The Guy Says I'm Sorry if I do it for you I got to do it fir everybody I & My Wife are Saying Bro we Was In Line Anyhow I Felt Totally Disrespected as a Avid Starbucks Fan I Really will Not Be Using Your Starbucks On Fredeick Blvd & I will be Sharong this Experience Threwout Socail Media & Other Platforms So People Can See How Your Treated Legit Everyday I Spend 20 to 27 Dollars Everytime I Pull Up and Purchase Sad Part is You All Know Me Well And to be Treated That Way Was In My Opinion Awful ? But as Said You All Lost My Business at Yiur Starbucks Over Nit Serving Me and and the Emplyess Acting Like they did to Me and My Wife I literally Gave Yall Tips 3 to 5 Dollars a Trip that's 20 to 25 a Day in Tips I gave jist to make My Drinks amd Was told We Are Closed while you jad 5 Cars Ahead Of me but let me get to the order screen to tell me that your Closed all I wanted was my evening drink of brown sugar Shaken Expresso like I had to high tail to high st and Tyre neck Rd to Get Me a Drink Anyhow I just wanted to Share My Experience of Frederick Blvd Starbucks on June 22 nd 2024 Night Time literlly was in Drive Thru Line at 7 56 pm and got to Screen to be Told Ya Was Closed with Cars ahead of me in line to serve like wow
Atmosphere: 2
Food: 4
Service: 1
Ashley Kim
Customer service is below average. They do not know how to use their own POS system. Be prepared to wait 20+ mins in line. Be prepared for them to mess up your order. Worst experience I’ve ever had at Starbucks, ever.
Atmosphere: 1
Food: 5
Service: 1
Marcia Pallette
Gruyere Egg Bites! Omg! Always yummy!
Atmosphere: 5
Food: 5
Service: 5
Christina Holderman
Popped in over the weekend (12/17/23) for a quick treat, the guys running the store were awesome! They made everything exactly as requested and even talked to my 4 year about what kind of hot chocolate he wanted.
Kid-friendliness: My son got a peppermint hot chocolate, it was made to the perfect kid friendly temperature and the cashier was so kind and friendly to him!
Atmosphere: 5
Food: 5
Service: 5
Franklin Schmitt (Tommy)
Best Starbucks in the 757 area!
Atmosphere: 5
Food: 5
Service: 5
Kay Cox
The stuff was great food ,drinks and the place was awesome..the Restrooms was nice and clean..everything was
Atmosphere: 5
Food: 5
Service: 5
Lil Roar Cat Rescue
Everyone here is so friendly and helpful! Holden has really gone above and beyond to make my London fog tea iced instead of hot! Thanks you, Holden, for being an amazing employee!
The ladies working Jun 14!! Yall are exceptional for this company. Its always the lottle things and yall made my day and a gorgeous drink!!
Dietary restrictions: Lactose
Atmosphere: 5
Food: 5
Service: 5
Darilyn Grove
The service is great and so is the coffee and foods
Atmosphere: 5
Food: 5
Service: 5
Brian Williams
This would easily be a Five Star if you would put up signage above the drive thru and mobile order lines, We sat in our spot for 10 minutes because people didn’t know which side was which and were blocking all of the mobile order spots waiting for their turn in the drive through.
Parking: Not a good parking set up, mobile order parking spots blocked in by drive-thru patrons due to a lack of signage directing drivers to the correct side
If you're thinking about going here, just go through the drive thru or goto the Kroger Starbucks around the corner. It'll honestly be faster than walking inside to order. I walked in and ordered one latte today. I was the only patron in there. It took them 15 minutes to make my coffee. Would've been longer if I hadn't stood up and asked for it. Everyone was working pretty hard, but only for drive thru orders. Saw about 10-15 vehicles go through the drive thru before I started asking questions. Seems like they don't even want to help anyone who walks in anymore. I even had to raise my voice and ask anyone for help because I was looked at by no less than five baristas, and all discarded me until they saw that I was now upset. I asked why it was taking so long to make a latte. They told me they were pretty backed up. How are you so "backed up" if I'm the only one in there? At $7.50 for a standard latte, I don't need my time wasted with a side of disrespect.
Atmosphere: 3
Food: 3
Service: 1
Parking: Plenty of parking, And the fun of the building and on the side.
Atmosphere: 5
Food: 5
Service: 5
I spend Money Here at least 5 to 8 times a Day Very Advid Starbucks Drinker, I Visit this One as Said at Least 4 Times a Day Well this Past Saturday on June 22 2024.. I was in the Drive Thru at 7:56 PM and there Was 5 Cars Ahead of Me I Got to The Screen to Order at Exactley 7:59 right at 8 pm amd the Lady Tells Me We Are Closed So I Leave the Drive Thru Go to The Door My Wife is then told At the Door We are Closed thjs Was Still Right at 8 pm The Guy Says I'm Sorry if I do it for you I got to do it fir everybody I & My Wife are Saying Bro we Was In Line Anyhow I Felt Totally Disrespected as a Avid Starbucks Fan I Really will Not Be Using Your Starbucks On Fredeick Blvd & I will be Sharong this Experience Threwout Socail Media & Other Platforms So People Can See How Your Treated Legit Everyday I Spend 20 to 27 Dollars Everytime I Pull Up and Purchase Sad Part is You All Know Me Well And to be Treated That Way Was In My Opinion Awful ? But as Said You All Lost My Business at Yiur Starbucks Over Nit Serving Me and and the Emplyess Acting Like they did to Me and My Wife I literally Gave Yall Tips 3 to 5 Dollars a Trip that's 20 to 25 a Day in Tips I gave jist to make My Drinks amd Was told We Are Closed while you jad 5 Cars Ahead Of me but let me get to the order screen to tell me that your Closed all I wanted was my evening drink of brown sugar Shaken Expresso like I had to high tail to high st and Tyre neck Rd to Get Me a Drink Anyhow I just wanted to Share My Experience of Frederick Blvd Starbucks on June 22 nd 2024 Night Time literlly was in Drive Thru Line at 7 56 pm and got to Screen to be Told Ya Was Closed with Cars ahead of me in line to serve like wow
Atmosphere: 2
Food: 4
Service: 1
Customer service is below average. They do not know how to use their own POS system. Be prepared to wait 20+ mins in line. Be prepared for them to mess up your order. Worst experience I’ve ever had at Starbucks, ever.
Atmosphere: 1
Food: 5
Service: 1
Gruyere Egg Bites! Omg! Always yummy!
Atmosphere: 5
Food: 5
Service: 5
Popped in over the weekend (12/17/23) for a quick treat, the guys running the store were awesome! They made everything exactly as requested and even talked to my 4 year about what kind of hot chocolate he wanted.
Kid-friendliness: My son got a peppermint hot chocolate, it was made to the perfect kid friendly temperature and the cashier was so kind and friendly to him!
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks in the 757 area!
Atmosphere: 5
Food: 5
Service: 5
The stuff was great food ,drinks and the place was awesome..the Restrooms was nice and clean..everything was
Atmosphere: 5
Food: 5
Service: 5
Everyone here is so friendly and helpful! Holden has really gone above and beyond to make my London fog tea iced instead of hot! Thanks you, Holden, for being an amazing employee!
Amazing
Restaurantji Recommends
Slow and coffee was
Service: 1
The ladies working Jun 14!! Yall are exceptional for this company. Its always the lottle things and yall made my day and a gorgeous drink!!
Dietary restrictions: Lactose
Atmosphere: 5
Food: 5
Service: 5
The service is great and so is the coffee and foods
Atmosphere: 5
Food: 5
Service: 5
This would easily be a Five Star if you would put up signage above the drive thru and mobile order lines, We sat in our spot for 10 minutes because people didn’t know which side was which and were blocking all of the mobile order spots waiting for their turn in the drive through.
Parking: Not a good parking set up, mobile order parking spots blocked in by drive-thru patrons due to a lack of signage directing drivers to the correct side
Leigh never lets me down.
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