Thai basil
606 High St, Portsmouth
(757) 966-2698
Recent Reviews
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Atmosphere was nice I helped this older woman in that was the owner apparently. After talking to me (&) my girlfriend asking if we had thai food (&) we have the conversation was very well (&) the older lady was being very nice at first. Our total was $42 (&) when my girlfriend swiped her card she was charged $980….almost 1000 to her credit card. She prints out the receipt (&) goes to have my girlfriend sign it (&) that’s when my girlfriend noticed she was charged a crazy amount. The older lady continuously apologized but she kept trying to make us pay the correct payment straight away while my girlfriend was checking her phone looking at her CC balance (&) the older lady lied (&) said when she voids the payment it would immediately go back when that’s not the case. As we pay the correct amount I turn around (&) see a lot of written/typed out signs that seem like they should have been infront of me. I come across a sign saying they charge a merchant fee for all card purchases when that is completely illegal. I bring up my concerns to the older lady a bit after I got my food (which was not that good to me) that she can’t charge me that fee without letting me know or have a visible sign of it before I place my order (&) she begins to yell at me (&) says she knows the law (&) just keeps cutting me off. She said she would put me on the phone with the merchant like she had him on speed dial (&) it made no sense how fast she got them on the phone since she is supposed to be the owner. She tried to give me 2 dollars out her purse after being irritated I told her that was wrong (&) not legal multiple times but yea I ended up leaving (&) I don’t really recommend this place just based on the behavior I received from trying to let her know this information. She also told me that she never tells anyone about the fee so if you eat here (&) you get told a total (&) pay more please report it to your card network (&) VAG.
Atmosphere: 4
Food: 2
Service: 1
This restaurant has been a staple in downtown Portsmouth. Food u
is great. The owner is wonderful and loves on all who patronizes her restaurant. Support this small business.
Atmosphere: 4
Food: 5
Service: 5
Delicious food and friendly staff. The Tom Yum soup with chicken was perfectly seasoned and just the right amount of spice. Added rice noodles and it was the perfect meal. I have a gluten allergy and the staff was happy to look at ingredients to make sure certain dishes were safe. My husband had sesame chicken which was crispy on the outside and juicy inside. I’ll be thinking about that soup until the next time. Can’t wait to go back.
Atmosphere: 4
Food: 5
Service: 5
Got the garlic delight, it was AMAZING.
Atmosphere: 5
Food: 5
Service: 5
Came here for lunch a few weeks ago and I was very impressed by the food and service! Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
The mango curry dish is amazing! I love mango, and had never seen this option available. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Nice food Delicious!
From the outside the place is inviting with even a sign by the entrance. The decor was very eclectic.
I was immediately greeted and seated. While waiting for my friend I was served water.
It was lunch hour (until 3pm) so all dishes offered on the lunch menu is $12.99.
I ordered the Massamun curry.
First, the portion size served wasn’t as pictured in the menu. The curry visually had disproportionate protein/veggies ratio to curry broth where it seemed like they served the last serving of the pot with only a few veggies, 3 cubes of potatoes. The peanuts should have been slightly blanched as they were too hard/raw. The beef slices were dry and tough. The rice was very dry, not fluffy and tasted like it was a day old.
Must have been an off day but considering the drive from VA Beach plus my friend and I were eyeing and wanting to try this place for some time now, it was subpar to our expectations and what other reviews reflected.
Atmosphere: 4
Food: 1
Service: 3
This establishment is recognized as a premier Thai dining destination in the vicinity. The restaurant's ambiance reflects a charming, family-operated style, and the culinary offerings are exceptionally flavorful. I anticipate returning to this establishment frequently.
Atmosphere: 5
Food: 5
Service: 5
Horrible place, ordered food on website, it was stale and bad tasting. It was so bad I Vomited.
And they don’t care, when I called the person who picked up was rude, said call website and she doesn’t know if I am saying the truth. Horrible people. Said does not care about bad review either. Asked for Manager and she said manager is in hospital. Never go here.
Restaurantji Recommends
Wish i could give 0 , ordered cashew nuts tofu food was actually bitter and smelling bad , when we called restaurant they asked to call some other customer service and just hung up… someone will fall sick that bad it wad
I ordered this food via Uber Eats, so I cannot attest to the service or atmosphere. The food, however, was abysmal. Not only was it terrible as a Thai place, it was just terrible in general. The flavors were not at all like what I've come to expect from Thai cuisine, based on the countless restaurants I've tried from numbers different states and cities- the flavors were just not good in general. Even if I tried to imagine it was just some cuisine I've never tried before, it was still wildly unappealing. I simply cannot fathom what went so horribly wrong, but I have zero desire to ever get this place's food again. My stomach became rather upset after eating what little of my dish I forced myself to eat (I hate wasting food), but I have no way of knowing if that was because of the food, or just coincidence. Either way, there was nothing appealing about the food to make it worth the risk. Do not recommend.
Atmosphere: 3
Food: 1
Service: 3
This is excellent food, everything was fresh and homemade. I will definitely be back. Also, reasonably priced.
Atmosphere: 4
Food: 5
Service: 5
Just wow. The food and service are incredible. Highly recommend the fried banana desert. This is incredible.
Atmosphere: 4
Food: 5
Service: 5
1st time here and probably never return....the food wasnt what I expected.....people really must not know thai food or had some good thai food....the service was slow...1 guy waits every table...I drank water but it was like it wasnt just a clean glass of water...maybe the glass was not clean ...idk....the place is small and doesn't feel or seem to clean
Atmosphere: 2
Food: 2
Service: 2
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