Wendy's
1365 Frederick Blvd, Portsmouth
(757) 393-2870
Recent Reviews
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No chilli at around 9:50pm
Food: 3
Service: 4
Got breakfast. All the food was cold. Even was asked if I wanted hot or ice coffee. I said hot but got room temperature coffee
Atmosphere: 2
Food: 1
Service: 1
Very unprofessional staff. Food was mildly warm to cold. Keep the family away.
Atmosphere: 1
Food: 2
Service: 1
Fast, clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
We got salads, which have always been good, and tried the bacon mushroom burgers - Very tasty. I still prefer a regular cheeseburger but my wife was gaga over hers.
The drive thru was super slow, but the food was worth the wait. Finished with the new salted carmel Frosty, very good!
Atmosphere: 4
Food: 4
Service: 4
10 out of 10 times the food is old. Even right when lunch opens up at 10:30 you will get old food at 10:30. Go to another location.
Atmosphere: 1
Food: 1
Service: 1
I took my kids and mother to eat here and it was an experience. It didn't seem like anyone working here knew exactly how to do their job. We were missing items from our order and they generally got most of our items wrong. I do not recommend coming to this location if you want what you order
Atmosphere: 2
Food: 2
Service: 2
Favorite location. They do a great job here. Food is always correct and hot. They're quick. The customer service is nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Stack, Jr Cheeseburger – 4 for 4 Meal, Chili
Worst Wendy's ---hands down ??I feel like the portions have gotten so small ? burgers are tiny, amount of fries they give you is laughable, nuggets have shrunk in size, cups have shrunk . Prices have increased dramatically... Never have any Sweet tea at this particular store(EVER) ( shouldn't even be a menu option at this point), drive thru service is a joke? absolutely my LAST resort for fast food .
Atmosphere: 1
Food: 1
Service: 1
I came when they were backed up. I ordered a Biggie Bag but I didn't get the burger.
I called and asked about it. They said I could come back and get it.
I did and they got me set up and made no issue of it.
They are a very busy location and I know its annoying to wait. But they're pretty cool. They're just extremely slammed. Give them some grace.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The late night crew needs much improvement and more stability, im a doordasher and I either don’t recieve my dash order or the line is so long that the dash order gets cancelled and also your late night order taker needs more training with her customer service and work on her attitude
Atmosphere: 1
Service: 1
I know working at fast food can be hard but my goodness . The staff has no urgency. They’re sipping milkshakes at the counter, ignoring customers. Dropping food. Then moving at a snails pace once they take your order, never come here again.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, workers ignoring you, no manners, no thank you, nothing.
Atmosphere: 1
Food: 4
Service: 1
I come to the store hours before they close and at the drive thru they tell me only accepting mobile orders or door dash only... Wasted trip at a fast food restaurant that's supposed to be convenient
Service: 1
Chicken was not warm parts of chicken were hard as it had been sitting around getting stail
Atmosphere: 4
Food: 1
Service: 4
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