Wendy's

5001 George Washington Hwy, Portsmouth
(757) 487-9339

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Recent Reviews

Went to drive thru to get my kid some nuggets and ended up getting something for myself as well. While I had to be pulled up and parked (I had a special order). I was given my drink. When the order was brought out, I asked if my drink could be exchanged as the coke I ordered didn't taste right (possibly the ratio was off or the soda was simply running out). The young man immediately repeated my concerned and quickly accommodated me. All with a smile! Great customer service...
Well when you order online why the food don't get started till you pull up the other restaurants when you order online the food is ready by the time you pull up now today I ordered took my time and still the same wait time you pull up and sit 15 to 20 minutes a big inconvenience if you want to get breakfast that's why people will go to other spots now the Hardee's near it can be slow but Wendy's beat them all in the waiting game now I ordered online and the...
12:30 lunch on 3/13/25 - had to hear manager on duty yelling at employee for taking trash during lunch and then arguing with another employee about prep food - busy and short handed is no excuse for yelling at employees in front of customers- plus it took 20 minutes for me to get my order with zero people inside besides me - drive through packed and priority over me standing indoors placing order. All other employees nice - just awful manager. (Ti was her name was what I was told...

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