Burger and fries are good they just need to be hotter in heat
Dj Butler
Spent nearly 70 dollars just to be refused service!! I have been coming here for about 4 years now and it has always been decent but this last experience was AWFUL!!! If the old white lady or the girl with glasses is working don’t expect to get your food the way you ordered it or in a timely manner they have definitely gone downhill! This had to have been their B team or something nobody seemed to know how anything worked. After waiting nearly 30-45 mins for our food. 2 of our burgers were made completely wrong, but rather than making them again they made me wait there even longer and tried serving me the same WRONG burgers!!! All three of the workers were whispering in the back then refused to make it again and it makes no sense considering they are the ones who messed it up in the first place!!! Any other place would’ve just remade it but the old white lady was too “tired” and told them not too. I’ve never left a review but this experience was awful, I never got to eat ANYTHING all because the old white lady was on a power trip or something! Hopefully they find more competent workers in the future, they have decent food but with service this poor it makes you really not want to go!!!
Atmosphere: 2
Food: 3
Service: 1
Sonya Davis
Great food and customer service . Whenever I am in Virginia this is the best burger spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Two Double Burgers One with Bacon One Without Two Orders of Fries One with Cheese One Without, Double Burger and Fries, Cheeseburger with Fries, Double Burger
Alvin White
Went there today 3-26-2025 . Around 4:15. The girl that took my order, ask what I wanted ,I said a Whataburger combo, ask what I wanted on it, I said lettuce, tomatoe, and mayo. You want cheese, I said lettuce, tomatoe, and mayo. Again do you want cheese, again I said lettuce, tomatoe,and mayo, do you want cheese, I said lettuce ,,tomatoe and mayo what's so hard to understand. Lettuce, tomatoe, and mayo. She said $11.17, I handed her a $20 dollar bill. She looked me in the face hard, and mean Then snatched it out of my hand. So when she handed my money, I snatched it out of her hand. Then she threw my change on the counter. I ask for thr manager, she came out ,but no good. Then the girl that was so rude, went to making the sandwichs. The manager Then run the registry. I walked out with nothing Didn't want the hateful girl making my sandwiches. Called headquarters in FL. And reported it. I would go in there often. But won't go again They can close it up far as lm concerned. Will tell everyone I know about it. Would like to add I am two months from turning 84 years old disabled walk with a cane, and can't hear like I used to. She ruined my evening.
Joy Watson
The food was tasty!! Feels better eating American dining here rather than at fast food restaurants. It was clean inside (including the restroom). You can refill soft drinks and get ketchup and such at the condiment area. I had a philly cheesesteak no onions with lettuce tomato and mayo. With fries. It was delicious. It also was large enough portions for me to split in half. Lunch now supper later. It reheated very well. The coleslaw had too much relish for me tho. The service could be faster. It took longer than expected to receive my food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Philly Cheese Steak
diane vaughan
After many years of going there to eat and no complaints I was very disappointed yesterday. It has been a long time since I have been and I thought I would get a Chicken Philly and TBH it left a great deal.to be desired. He didn't fry the onions right and mix them on the grill.with the meat and cheese which left me with a lukewarm sub no melted cheese and fried onions. 😢 Not only that it cost me almost 16 dollars for a combo. They now charge extra to make it a combo. I don't think I will waste my money there again anytime soon.
Atmosphere: 2
Food: 1
Service: 2
Theadore Conrecode
01/13/2025 I wanted to update my previous review. The burgers and buns did get smaller for a brief period, but thankfully, they’re back to their original size. Not only that, but the quality of the food has improved even more. I keep it simple with a double cheeseburger with grilled onions and cheese—the flavor is absolutely unbeatable. While it’s slightly more expensive than McDonald’s (though not by much, given the Biden economy), it’s worth every penny. Absolute perfection!
Around 5 months ago - Always good, every time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheeseburger with Fries, Double Cheese with Bacon Burger, Double Burger, Quad Burger
Maria Ridgeway
Great customer service and fresh foot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
travis reges
Best burger around! Super friendly and fast even though they were busy.
Atmosphere: 5
Food: 5
Service: 5
Theadore Miller
Always good, every time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheeseburger with Fries, Double Cheese with Bacon Burger, What a Burger, Quad Burger, Double Burger
Burger and fries are good they just need to be hotter in heat
Spent nearly 70 dollars just to be refused service!! I have been coming here for about 4 years now and it has always been decent but this last experience was AWFUL!!! If the old white lady or the girl with glasses is working don’t expect to get your food the way you ordered it or in a timely manner they have definitely gone downhill! This had to have been their B team or something nobody seemed to know how anything worked. After waiting nearly 30-45 mins for our food. 2 of our burgers were made completely wrong, but rather than making them again they made me wait there even longer and tried serving me the same WRONG burgers!!! All three of the workers were whispering in the back then refused to make it again and it makes no sense considering they are the ones who messed it up in the first place!!! Any other place would’ve just remade it but the old white lady was too “tired” and told them not too. I’ve never left a review but this experience was awful, I never got to eat ANYTHING all because the old white lady was on a power trip or something! Hopefully they find more competent workers in the future, they have decent food but with service this poor it makes you really not want to go!!!
Atmosphere: 2
Food: 3
Service: 1
Great food and customer service . Whenever I am in Virginia this is the best burger spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Two Double Burgers One with Bacon One Without Two Orders of Fries One with Cheese One Without, Double Burger and Fries, Cheeseburger with Fries, Double Burger
Went there today 3-26-2025 . Around 4:15. The girl that took my order, ask what I wanted ,I said a Whataburger combo, ask what I wanted on it, I said lettuce, tomatoe, and mayo. You want cheese, I said lettuce, tomatoe, and mayo. Again do you want cheese, again I said lettuce, tomatoe,and mayo, do you want cheese, I said lettuce ,,tomatoe and mayo what's so hard to understand. Lettuce, tomatoe, and mayo. She said $11.17, I handed her a $20 dollar bill. She looked me in the face hard, and mean Then snatched
it out of my hand. So when she handed my money, I snatched it out of her hand. Then she threw my change on the counter. I ask for thr manager, she came out ,but no good. Then the girl that was so rude, went to making the sandwichs. The manager Then run the registry. I walked out with nothing
Didn't want the hateful girl making my sandwiches. Called headquarters in FL. And reported it. I would go in there often.
But won't go again
They can close it up far as lm concerned. Will tell everyone I know about it. Would like to add I am two months from turning 84 years old disabled walk with a cane, and can't hear like I used to. She ruined my evening.
The food was tasty!! Feels better eating American dining here rather than at fast food restaurants. It was clean inside (including the restroom). You can refill soft drinks and get ketchup and such at the condiment area. I had a philly cheesesteak no onions with lettuce tomato and mayo. With fries. It was delicious. It also was large enough portions for me to split in half. Lunch now supper later. It reheated very well. The coleslaw had too much relish for me tho. The service could be faster. It took longer than expected to receive my food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Philly Cheese Steak
After many years of going there to eat and no complaints I was very disappointed yesterday. It has been a long time since I have been and I thought I would get a Chicken Philly and TBH it left a great deal.to be desired. He didn't fry the onions right and mix them on the grill.with the meat and cheese which left me with a lukewarm sub no melted cheese and fried onions. 😢 Not only that it cost me almost 16 dollars for a combo. They now charge extra to make it a combo. I don't think I will waste my money there again anytime soon.
Atmosphere: 2
Food: 1
Service: 2
01/13/2025
I wanted to update my previous review. The burgers and buns did get smaller for a brief period, but thankfully, they’re back to their original size. Not only that, but the quality of the food has improved even more. I keep it simple with a double cheeseburger with grilled onions and cheese—the flavor is absolutely unbeatable. While it’s slightly more expensive than McDonald’s (though not by much, given the Biden economy), it’s worth every penny. Absolute perfection!
Around 5 months ago - Always good, every time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheeseburger with Fries, Double Cheese with Bacon Burger, Double Burger, Quad Burger
Great customer service and fresh foot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Best burger around! Super friendly and fast even though they were busy.
Atmosphere: 5
Food: 5
Service: 5
Always good, every time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheeseburger with Fries, Double Cheese with Bacon Burger, What a Burger, Quad Burger, Double Burger
Restaurantji Recommends
Texas about to own y’all lol ? out here stealing names and likeness. It’s over my boy
Everything was delicious. Employees were super nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Burger and Fries, Cheese Fries, What a Burger, Fries
Will never know the staff all left early and they closed again at 3 after I called to ask how long they would be open?
Atmosphere: 1
Food: 1
Service: 1
My first time eating here will definitely return.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Philly Cheese Steak
When I discovered out location had wings that’s all I continued to get. They’re party wings but so damn good.
Atmosphere: 5
Food: 5
Service: 5
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