Kid-friendliness: The manager hates children. They have this awesome deal at Pizza Hut where if children read a million books or something crazy, they get a free personal pan pizza! Let’s be real, that’s an insanely good crazy deal that Pizza Hut should be proud of. The manager of this Pizza Hut specifically, happens to hate children, and I’ll tell you why. Did I say manager? I meant the Grinch who stole pizza from children. He would not allow us to redeem these book it forms because the children weren’t there?!?!?! Oh I’m sorry you stupid idiot, do the guidelines for redemption state that children have to be there? NO! Does he hate children? YES. Bro doesn’t even know the guidelines for the redemption, super embarrassing honestly. Anywho, we didn’t pay for the already made pizzas that I’m sure were thrown in the trash, thanks for nothing to the terrible manager who sucks at his job. Merry Christmas to all except that mean Grinch manager.
Atmosphere: 1
Food: 3
Service: 1
Frances Sandiford
Really was disgusted upon finding a 2 inch long black curly hair in the center of our pizza. Really wish you would use hairnets. Be awhile before ordering again at Quinton store.
Atmosphere: 2
Food: 1
Service: 1
Julie Soto
I'd give this a negative 1 if I could. Rebekah is always outside smoking or on her phone. Worst custom service rep there is. She smokes and then goes in and handles the food WITHOUT washing her hands
Cassandra Adkins
Great customer service. The restaurant was clean and the food was hot and ready to go 🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Jennifer Simmons
Had a great experience with Pizza Hut Quinton! They were very attentive, helpful and friendly. I had a semi-large order and it was fulfilled perfectly! Amanda did an awesome job helping with my questions for my order needs! Recommend 10/10!!!
Violently craving Pizza Hut. Makayla was so kind when taking my order and patient with reviewing the deals. Pizza, garlic cheese breadsticks, and wings were amazing. Pregnancy craving satisfied.
Food: 5
Raymond Piggott Jr
I ordered the pizza half with toppings and half plain, cheese for my daughter. When we got home the pizza had the toppings covering the whole pizza. We did not have time to go back and order again. I had to pick toppings off for her to eat, she was not happy at all.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheese Pizza
Wayne Johnson
Perfectly cooked and on time! Thanks to the Crew on New Kent Highway!
Atmosphere: 5
Food: 5
Service: 5
Matthew Nelson
Deliveries are never on time, once it went to the completely wrong address even when I read the online order to them on the phone, orders have been wrong, but this was the final straw. Look at that crap! The GM sent the most generic copy/paste reply which was as follows
Dear Matt,
I want to take a moment to thank you for providing feedback and to extend my apologies for the less than ideal experience that you had with Pizza Hut®.
We understand that the Stuffed Crust on your most recent order did not meet your expectations. At Pizza Hut®, we take pride in delivering a quality product and will use this feedback to ensure we can continue to improve the experience for all our customers.
Thank you again for taking the time to share your concerns. We look forward to serving you again.
I asked if he saw the picture and if that met his expectations. No reply and nothing other than a crocodile tear sorry email. Corporate greed is out of control but at least deliver a passable product. Never again.
Food: 1
Service: 2
Eric Smith
My gf pointed it out to me ,an that is that the pizza here taste wayyy better then every other pizza hut iv had in the past and pizza hut is not my favorite I prefer domino's unless I'm near this here location who ever has been making the pizza for the last year or so needs a raise ,only saying a year because that's when I first had their pizza. Thanks
I was sent a 50% off coupon in the email from Pizza Hut that was not honored at this particular store. The on-line system would not let me order via my app or on-line attempts. It just would not go through using the coupon. I ordered by phone and was told the coupon would be handled when I picked up my order. When I did so, I was told that since I didn't use the coupon on-line, they didn't have the "key" to enter it. I paid full price for the pie: blatant up-sell by this store. Poor management and shame on Pizza Hut for the come-on!
Atmosphere: 2
Food: 4
Service: 1
Robert Bryant
I hadn't bought a Pizza Hut Pizza in a few years but was very satisfied with the taste. Love the thin crust and the flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Emmett Jennings
I was sent a 50% off coupon in the email from Pizza Hut that was not honored at this particular store. The on-line system would not let me order via my app or on-line attempts. It just would not go through using the coupon. I ordered by phone and was told the coupon would be handled when I picked up my order. When I did so, I was told that since I didn't use the coupon on-line, they didn't have the "key" to enter it. I paid full price for the pie: blatant up-sell by this store. Poor management and shame on Pizza Hut for the come-on!
Atmosphere: 2
Food: 4
Service: 1
Stacy Simmons
I called to order pizza and I was transferred to the 1-800 number and was told the Pizza Hut was closed they didn't know why and didn't know when they would re open. I was then told I could try back in a couple of hours to try and order my pizza.
Kid-friendliness: The manager hates children. They have this awesome deal at Pizza Hut where if children read a million books or something crazy, they get a free personal pan pizza! Let’s be real, that’s an insanely good crazy deal that Pizza Hut should be proud of. The manager of this Pizza Hut specifically, happens to hate children, and I’ll tell you why. Did I say manager? I meant the Grinch who stole pizza from children. He would not allow us to redeem these book it forms because the children weren’t there?!?!?! Oh I’m sorry you stupid idiot, do the guidelines for redemption state that children have to be there? NO! Does he hate children? YES. Bro doesn’t even know the guidelines for the redemption, super embarrassing honestly. Anywho, we didn’t pay for the already made pizzas that I’m sure were thrown in the trash, thanks for nothing to the terrible manager who sucks at his job. Merry Christmas to all except that mean Grinch manager.
Atmosphere: 1
Food: 3
Service: 1
Really was disgusted upon finding a 2 inch long black curly hair in the center of our pizza. Really wish you would use hairnets. Be awhile before ordering again at Quinton store.
Atmosphere: 2
Food: 1
Service: 1
I'd give this a negative 1 if I could. Rebekah is always outside smoking or on her phone. Worst custom service rep there is. She smokes and then goes in and handles the food WITHOUT washing her hands
Great customer service. The restaurant was clean and the food was hot and ready to go 🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Had a great experience with Pizza Hut Quinton! They were very attentive, helpful and friendly. I had a semi-large order and it was fulfilled perfectly! Amanda did an awesome job helping with my questions for my order needs! Recommend 10/10!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Supreme Pizza, Pepperoni Pizza, Cheese Sticks, Breadsticks
Violently craving Pizza Hut. Makayla was so kind when taking my order and patient with reviewing the deals. Pizza, garlic cheese breadsticks, and wings were amazing. Pregnancy craving satisfied.
Food: 5
I ordered the pizza half with toppings and half plain, cheese for my daughter. When we got home the pizza had the toppings covering the whole pizza. We did not have time to go back and order again. I had to pick toppings off for her to eat, she was not happy at all.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheese Pizza
Perfectly cooked and on time! Thanks to the Crew on New Kent Highway!
Atmosphere: 5
Food: 5
Service: 5
Deliveries are never on time, once it went to the completely wrong address even when I read the online order to them on the phone, orders have been wrong, but this was the final straw. Look at that crap! The GM sent the most generic copy/paste reply which was as follows
Dear Matt,
I want to take a moment to thank you for providing feedback and to extend my apologies for the less than ideal experience that you had with Pizza Hut®.
We understand that the Stuffed Crust on your most recent order did not meet your expectations. At Pizza Hut®, we take pride in delivering a quality product and will use this feedback to ensure we can continue to improve the experience for all our customers.
Thank you again for taking the time to share your concerns. We look forward to serving you again.
I asked if he saw the picture and if that met his expectations. No reply and nothing other than a crocodile tear sorry email. Corporate greed is out of control but at least deliver a passable product. Never again.
Food: 1
Service: 2
My gf pointed it out to me ,an that is that the pizza here taste wayyy better then every other pizza hut iv had in the past and pizza hut is not my favorite I prefer domino's unless I'm near this here location who ever has been making the pizza for the last year or so needs a raise ,only saying a year because that's when I first had their pizza. Thanks
Food: 5
Service: 5
Restaurantji Recommends
Good pizza
Atmosphere: 5
Food: 5
Service: 5
I was sent a 50% off coupon in the email from Pizza Hut that was not honored at this particular store. The on-line system would not let me order via my app or on-line attempts. It just would not go through using the coupon. I ordered by phone and was told the coupon would be handled when I picked up my order. When I did so, I was told that since I didn't use the coupon on-line, they didn't have the "key" to enter it. I paid full price for the pie: blatant up-sell by this store. Poor management and shame on Pizza Hut for the come-on!
Atmosphere: 2
Food: 4
Service: 1
I hadn't bought a Pizza Hut Pizza in a few years but was very satisfied with the taste. Love the thin crust and the flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
I was sent a 50% off coupon in the email from Pizza Hut that was not honored at this particular store. The on-line system would not let me order via my app or on-line attempts. It just would not go through using the coupon. I ordered by phone and was told the coupon would be handled when I picked up my order. When I did so, I was told that since I didn't use the coupon on-line, they didn't have the "key" to enter it. I paid full price for the pie: blatant up-sell by this store. Poor management and shame on Pizza Hut for the come-on!
Atmosphere: 2
Food: 4
Service: 1
I called to order pizza and I was transferred to the 1-800 number and was told the Pizza Hut was closed they didn't know why and didn't know when they would re open. I was then told I could try back in a couple of hours to try and order my pizza.
Service: 1
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