I recently ordered from this location and the food was perfect. Good job night crew!!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito
Jeff Enriquez
Rude service. All of them seem upset about being there and asking for anything. Didn’t like that I asked to mix my burrito before wrapping it and didn’t like that I asked for a receipt.
Skittle Bear
There are a lot of kids who go here for meals after school so that is a little iffy but other than that their food is great and they are really fast with your order.
I used to love this place. The old staff were just very energetic and friendly. Now if I come in any later than 8:30 p.m. I get a look from almost everyone that I'm a nuisance. The time before this that I came in it was 9:30 and they told me that they were all out of burrito wraps. When I asked for a manager all the sudden they pulled out the burrito wraps and as it turned out they had cleaned the machine and didn't want to have to clean it again. I can understand saying that at 9:55 but 9:30??? That's just slack!! I MISS the staff from about 8 or 9 months ago. There is a young black woman who works a lot of evenings and she's always very nice and professional but pretty much everybody else is NOT!!
Atmosphere: 2
Food: 2
Service: 2
Jan C.
I've bought Chipotle lots of times. First time ordering from South Lakes. Order form was messed up; tried several times & at the end I ordered but then realized there was no guacamole or dressing which is usually at the end of the aisle. Also nowhere to add the crunch up chips that they put on the bowl. I called them & tried to explain to them about the dressing. The guy kept arguing with me & asking about sauce. I tried to explain it to him but he just kept talking & interrupting me. I kept saying be quiet & let me talk. He hung up on me. I will never order from that particular Chipotle again. My husband picked up the order & asked them about the crunchy chips. She gave him a bag of chips. Stupid!!
Timothy
Worst unprofessional group on Friday night 12/15/2023. I'd be careful with their
Atmosphere: 1
Food: 1
Service: 1
Dana Burns
They do it every time this may spot the only chipotle I got to service great. Good looks delicious love it so much steak and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Mick
Well I was not super impressed. I paid $3+ dollars for queso and they didn’t include it in our order. The food was fine, minus my missing queso. The entire place feels pretty overpriced, like $4.50 for a bottle of coke that you can get at a grocery store for half the price. $3+ to add guacamole. Like every is an expensive add on. This is more of a problem with Chipotle as an establishment and not necessarily just this store.
Food: 2
Service: 2
Recommended dishes: Burrito Bowl, Chips
Thomas Sato
Just another overpriced chain restaurant that doesn’t impress. I recently experienced cold meat in my burrito here. The original Illegal Pete’s in Boulder Colorado, on which Chipotle is modeled after, continues to spectacularly serve their customers as part of the community. Read the caption on the photo to to experience
Horrible customer service! The ladies behind the counter are so rude and make you feel as if you owe them something. I asked for a cup to get water, and the lady made a big deal out of it as if I asked her for all her money!! We spent over $80 and she didn’t want to give me a cup for water! Managers at this location have to train their employees in customer service.
Atmosphere: 3
Food: 4
Service: 1
L C
Would NOT recommend this place if you’re looking for the bare minimum of service. Every employee seems like they are extremely unhappy with their job and come off as blatantly rude. They act as if the customers are an inconvenience. I didn’t think it was possible to enter a place happy and leave feeling irritated and disappointed. Drive the extra mile or two to another location.
Atmosphere: 1
Food: 3
Service: 1
Thomas S.
Just another overpriced chain restaurant that doesn't impress. I recently experienced cold meat in my burrito here. The original Illegal Pete's in Boulder Colorado, on which Chipotle is modeled after, continues to spectacularly serve their customers as part of the community. Read the caption on the photo to experience happiness
Richard Morton
Everything was exactly as I'd expect for Chipotle. Fast service, good food. And there's plenty of seating outside by the lake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Angie Hernandez
All Sundays are the same thing. All the employees don't even clean up their stations. The grill is so disgusting. The toppings are ???♀️ don't even polite, rude people.
I recently ordered from this location and the food was perfect. Good job night crew!!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito
Rude service. All of them seem upset about being there and asking for anything. Didn’t like that I asked to mix my burrito before wrapping it and didn’t like that I asked for a receipt.
There are a lot of kids who go here for meals after school so that is a little iffy but other than that their food is great and they are really fast with your order.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito Bowl, Chips & Guacamole
Rude and nasty!
Atmosphere: 1
Service: 1
I used to love this place. The old staff were just very energetic and friendly. Now if I come in any later than 8:30 p.m. I get a look from almost everyone that I'm a nuisance. The time before this that I came in it was 9:30 and they told me that they were all out of burrito wraps. When I asked for a manager all the sudden they pulled out the burrito wraps and as it turned out they had cleaned the machine and didn't want to have to clean it again. I can understand saying that at 9:55 but 9:30??? That's just slack!! I MISS the staff from about 8 or 9 months ago. There is a young black woman who works a lot of evenings and she's always very nice and professional but pretty much everybody else is NOT!!
Atmosphere: 2
Food: 2
Service: 2
I've bought Chipotle lots of times. First time ordering from South Lakes. Order form was messed up; tried several times & at the end I ordered but then realized there was no guacamole or dressing which is usually at the end of the aisle. Also nowhere to add the crunch up chips that they put on the bowl. I called them & tried to explain to them about the dressing. The guy kept arguing with me & asking about sauce. I tried to explain it to him but he just kept talking & interrupting me. I kept saying be quiet & let me talk. He hung up on me. I will never order from that particular Chipotle again. My husband picked up the order & asked them about the crunchy chips. She gave him a bag of chips. Stupid!!
Worst unprofessional group on Friday night 12/15/2023. I'd be careful with their
Atmosphere: 1
Food: 1
Service: 1
They do it every time this may spot the only chipotle I got to service great. Good looks delicious love it so much steak and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Well I was not super impressed. I paid $3+ dollars for queso and they didn’t include it in our order. The food was fine, minus my missing queso. The entire place feels pretty overpriced, like $4.50 for a bottle of coke that you can get at a grocery store for half the price. $3+ to add guacamole. Like every is an expensive add on. This is more of a problem with Chipotle as an establishment and not necessarily just this store.
Food: 2
Service: 2
Recommended dishes: Burrito Bowl, Chips
Just another overpriced chain restaurant that doesn’t impress. I recently experienced cold meat in my burrito here. The original Illegal Pete’s in Boulder Colorado, on which Chipotle is modeled after, continues to spectacularly serve their customers as part of the community. Read the caption on the photo to to experience
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Horrible customer service! The ladies behind the counter are so rude and make you feel as if you owe them something. I asked for a cup to get water, and the lady made a big deal out of it as if I asked her for all her money!! We spent over $80 and she didn’t want to give me a cup for water! Managers at this location have to train their employees in customer service.
Atmosphere: 3
Food: 4
Service: 1
Would NOT recommend this place if you’re looking for the bare minimum of service. Every employee seems like they are extremely unhappy with their job and come off as blatantly rude. They act as if the customers are an inconvenience. I didn’t think it was possible to enter a place happy and leave feeling irritated and disappointed. Drive the extra mile or two to another location.
Atmosphere: 1
Food: 3
Service: 1
Just another overpriced chain restaurant that doesn't impress. I recently experienced cold meat in my burrito here. The original Illegal Pete's in Boulder Colorado, on which Chipotle is modeled after, continues to spectacularly serve their customers as part of the community. Read the caption on the photo to experience happiness
Everything was exactly as I'd expect for Chipotle. Fast service, good food. And there's plenty of seating outside by the lake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
All Sundays are the same thing. All the employees don't even clean up their stations. The grill is so disgusting. The toppings are ???♀️ don't even polite, rude people.
Atmosphere: 1
Food: 1
Service: 1