Chipotle Mexican Grill
11913 Freedom Dr, Reston
(703) 435-5795
Recent Reviews
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There is nothing wrong with this chipotle and the 1 star reviews are not sound. They had everything stocked still at 8:30pm. The staff was kind, the portions were generous and the restaurant was cleaned and I even saw someone cleaning intently on the exhaust part of the grill. Great chipotle location.
Atmosphere: 5
Food: 5
Service: 5
Still delivers on what we all want. Recently move to burrito bowls over burrito though. Always go guac! The new chipotle sweet and spicy chicken is worth a go!
Atmosphere: 5
Food: 5
Service: 5
Terrible employees. They charged us for soda even though they knew the machine was broken. I asked for a double protein, instead I got a little to almost nothing.
they have really good portions and the employees were nice. appreciate the good service.
Atmosphere: 5
Food: 5
Service: 5
Very Great place to stay
I am very happy to stay here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Chips, Steak Bowl
It is incredible to me that the task of building an order correctly and putting it in a bag is so difficult for this store. If you order through UberEats be ready for items that you order and pay for will be omitted - every single time. And if a food item happens to be something you're allergic to and you ask them NOT to include it, then expect that they will put twice as much of that item in the order.
I usually love a good chipotle chicken bowl, but this one seriously missed the mark. The flavor had potential but the overwhelming saltiness ruined the experience. Every bite felt like a mouthful of salt, making it hard to taste anything else. I found myself chugging water just to get through it, and even then, I couldn’t finish the bowl.
If the salt were dialed down, this could actually be a great dish. Until then, I’d steer clear unless you’re craving a salt bomb.
Food: 1
Service: 1
No one picked up the phone. The automated voice is horrible. Took me 5 minutes just to get no one to answer
Atmosphere: 1
Food: 1
Service: 1
Rude customer service and a chipotle that doesn’t take Apple Pay!?
Atmosphere: 1
Food: 1
Service: 1
Very small portions; asked for extra corn so the avacado was reduced to half in my veggie bowl.
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
That was too salty in a way that I could not even finish the food.
Food: 1
Everyone is complaining about the small portion of protein, however if a lot of portion is given to one later they are scolding him, it is not only in chipotle. And other people complain there who arrive super angry and want to take it out on the workers
Atmosphere: 5
Food: 5
Service: 5
This chipotle sucks. They’re always out of guacamole and they always have an attitude the manager and the employees are rude.
Atmosphere: 1
Food: 1
Service: 1
DoorDash delivery driver ran off with my food. So went to Chipotle to see what could be done and they made my order for me asap
Thank you guys!!!!
Atmosphere: 5
Food: 5
Service: 5
Came in a couple of days ago. Poor experience, overall. The servers appeared to not understand English well. Each time we asked a question, they would just smile or not give an answer. We order two bowls. The bill was over $40. Extra meat was $8 and the white queso was $3. This is fine but at least inform customers beforehand. The portions were small too; much smaller that we've experienced at other locations. We will not be going back to this location.
Atmosphere: 1
Food: 3
Service: 1
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