Starbucks

Relaxing coffee shop with great coffee and friendly staff.

I come here frequently to grab several drinks for me and my coworkers. Today I came in and ordered 6 drinks. When I went to get my drinks from the counter, there were only five. A barista asked me if I needed anything else and I told her I was missing a drink. She told me the order only had five drinks, and I told her I had asked for two of some of the drinks… they asked me to go reorder, which I understand, but I decided I didn’t want to wait longer and I would just go without a drink. As I was walking out, I heard the other barista say “well you should’ve ordered online then, I just put in what you told me”… I understand the defensive in a way because they had misheard me, but I found that really rude. I know would I said and I would appreciate some humility rather than assuming I was in the wrong. This is the second time I’ve had an issue here, which is why I’m writing. I came here last week and my coworker had asked for a cold brew with cold foam on the side. I told the cashier and they said it was possible, then I get to the drinks and there’s no cold foam (which I paid for, it’s not like a free extra). I tell them I had ordered cold foam on the side and the barista gives me a small cup of foam with no lid… I’m about to drive to work so I would like to limit any spills. I ask for a lid and they tell me they don’t have one. They another barista gave me the cold foam in a small cup. I was glad she could fix it, it was mainly the other barista that was being confrontational and it made me not want to come back here again because I know I’m a nuisance to them.

Atmosphere: 1

Food: 3

Service: 1

This is the best Starbucks I have ever been to. The baristas at this location make the drinks so much better than any other location, hands down. Quality is 11/10 every time.

Atmosphere: 5

Food: 5

Service: 5

This location has particularly nice team , great service

Atmosphere: 5

Food: 5

Service: 5

We arrived around 10am on a Sunday morning and were surprised with the slow service despite not being busy on the inside (2 people ahead of us in line).

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Pumpkin Spice Crème

This location is wonderful. The store is always clean. The staff are always professional, warm and welcoming. Orders are made well and prompt.

Atmosphere: 5

Food: 5

Service: 5

Nothing special. It's a Starbucks.

Atmosphere: 4

Food: 4

Service: 4

Only way to get an order correct is by using their app

Service: 2

We had the pleasure of experiencing exceptional service from Kenneth during our recent visit to the Starbucks located in Plaza América. From the moment we walked in and were on the line, Kenneth greeted us with a warm smile and made us feel truly welcomed.Not only was Kenneth extremely friendly and personable, but he also demonstrated a deep knowledge of the menu and helped us navigate through the various options to find the perfect drink for us.What stood out the most was Kenneth's genuine care for each customer. He took the time to engage in friendly conversation, ensuring that our visit was not just about grabbing a quick coffee, but about creating a memorable experience.Kenneth's attention to detail and dedication to providing exceptional service truly set him apart. We left Starbucks feeling uplifted and grateful for the outstanding service we received. Kenneth's professionalism and positive attitude are a true asset to the Starbucks team at Plaza América.We highly recommend visiting this Starbucks location and having the pleasure of being served by Kenneth. Thank you for making our day brighter with your exceptional service!

Atmosphere: 5

Food: 5

Service: 5

Incredible service!

Atmosphere: 5

Food: 5

Service: 5

Everyone is so great in the morning! Super fast!! Super friendly!! Enjoy coming here!!

Dietary restrictions: I am gluten free and vegan and I enjoy the pumpkin spice latte with almond milk and no whip.

Atmosphere: 5

Service: 5

Everyone is so great in the morning! Super fast!! Super friendly!! Enjoy coming here!!

Dietary restrictions: I am gluten free and vegan and I enjoy the pumpkin spice latte with almond milk and no whip.

Atmosphere: 5

Service: 5

Service topped the food experience - Lula, I believe, or I may be missing the name, offered a great service, attentive, caring and a jovial interaction... It is ultimately the people who create the best experience more than the place. The place was neat and clean, just like most Starbucks. One or two staff like the person I experienced make all the difference.

Atmosphere: 5

Food: 5

Service: 5

I came to Starbucks with my friend and I usually go to this Starbucks because they make my drinks sooo good. When I got to the register this nice lady Nike was working and gave me the best drink yet! Thankyou to the kind supportive team who always makes my drinks so good and a day to

Atmosphere: 5

Food: 5

Service: 5

It’s a Starbucks. ?‍♂️