Starbucks
11170 South Lakes Dr, Reston
(703) 390-9213
Recent Reviews
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Had to use the bathroom as a women with child . And was insisted on buying something , in order to use the bathroom . Pretty weird , usual and to be honest quit rude .🤨
Atmosphere: 5
Food: 5
Service: 2
Stephen and Emily are the best, can’t wait to come back soon!
stop putting egg on my NO EGG sausage and cheese sandwiches before i go crazy
Very Rude Staff. Very bad customer service. I waited there for 9 minutes they are just talking to each other and flirting with each h other. Older guy with mustache ignored me when I asked him question.
I will not recommend this location to anyone. There's plenty of ther coffe shop. No Manager at front for customer service. Very bad employees
Atmosphere: 1
Food: 1
Service: 1
Standard Starbuck fare, limited seating. Very friendly staff!
Service: 5
Tell your staff there's no homeless man across from him. It shouldn't be a problem for me to use the restroom today without ordering a coffee. Abandon your stupid policies and politely share the door code with anyone who asks. I can wait at the restroom door and enter when someone else comes out. Be chill for your regular guest.
Atmosphere: 1
Food: 1
Service: 1
They come into the store for years, but lately my experiences have been very unpleasant and a sense of they never follow the drink order modifications properly you ask for extra of something like caramel drizzle and they put in fact less it seems they don’t care about the quality of their drinks at this location they’re just doing it to get it out I’ve gone there four times this week to maybe hope that they get my order right when I order it one time, but nope, each time I go there I have to get my order fixed whether I ask for no ice in my cup or extra caramel or White mocha instead of regular mocha Smdh won’t be going to this location anymore even tho I live in the shopping center rather
Atmosphere: 4
Food: 4
Service: 2
Similar to all other Starbucks locations. Friendly and prompt service. The barista made a reliably "Starbucksy" cappuccino for me. Clean space. Clean bathroom. Ample parking.
Atmosphere: 4
Food: 4
Service: 5
The staff at this location is always lovely and pleasant. Ferran is exceptionally sweet and helped me with a purchase for my daughter. Thanks for making a rainy day happy!
Atmosphere: 4
Food: 4
Service: 5
The employees here are so friendly and warm!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My coffee has been made incorrectly the last 5 times I have been to this location. It's an iced coffee with light oatmilk and classic syrup. I didn't know you could mess a simple drink up 5 different ways but the South Lakes Starbies found a way.
One female worker at around 2:33, Monday with dark brown I think hair pulled up was extremely short tempered. She got my order wrong, and when I politely told her I asked for an iced and not hot, she turned around and gave me the worst attitude in front of the whole store, telling me I should have double checked my order before ordering. I’m not one to get out of the house much for extreme social anxiety and agoraphobia, so today was my day of testing to see if I could get myself out there for once. Little did I know that this worker would make the whole store pause what they were doing and stare at me over her mistake. I don’t know if she was having a bad day or what, but you should really find out who that girl is and get her out of there. Very rude and not nice at all.
Atmosphere: 1
Food: 2
Service: 1
It was cold AF. The staff isn't friendly. Too busy to offer proper greetings of the day.
Atmosphere: 3
Food: 3
Service: 3
Very cool place and clean all the stuff very nice and friendly I had it very small issue with my bagel and Karry take care of that right away I always have a great experience there
Atmosphere: 5
Food: 5
Service: 5
Starbucks with their usual menu. They have small breakfast menu and available snacks for it too. You can grab a coffee and sit inside, work or chitchat with your friends. They have decaf coffee too and choice of milk as oat milk, almond milk, regular, fat free etc. The place is a bit dark and miss daylight light i feel for a cafe. The staff were patient and helpful while taking orders and serving our drinks. The place also has allot of mugs for sale. You can choose yours and purchase one. They have all season special drinks too. If you love trying different flavors try one.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Frappuccino, Holiday Blend, Pike Place Roast, Kind Salted Caramel & Dark Chocolate Nut Bar
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