521 Biscuits & Waffles
521 E Main St, Richmond
(804) 482-8924
Recent Reviews
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Went at 135 pm on Friday August 1st!!!! Best experience for me and my family. Owner went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Crispy outsides on waffles with pillowy insides. Clean eating area. Deducted star becuse they only have bottled water..most places have at least a water dispenser.
Atmosphere: 5
Food: 5
Service: 4
Best breakfast I’ve had in a long time. Fantastic to find a place dedicated GF.
Atmosphere: 5
Food: 5
Service: 5
Great gluten free breakfast spot.
Atmosphere: 5
Food: 5
Service: 5
Amazing GF biscuits!
Atmosphere: 5
Food: 5
Service: 5
I went in and ordered the $7.50 egg and bacon sandwich to go, which is $8.61 total.
Walked in, wasn't greeted, went up to order and the person behind the counter (who was just glued to their phone) stared at me without even a hello.
I placed my order, counted out my cash payment, placed it on the counter then was told they didn't accept cash.
Waited for my order, the person behind the counted handed it to me without even a thank you---yet I'm asked for a tip when paying!
Came home, and saw there was only 1 egg and two very small/thin pieces of bacon.
Nothing worse than an under portioned and over priced meal, which leaves you hungry.
I could have done much better myself at home but thought I'd support a local business.
Avoid...
Atmosphere: 2
Food: 2
Service: 1
I want to start by saying I'm not Gluten free, but with a friend with celiac and very allergic. She was happy it was all GF making her life a lil easier. She enjoyed her waffle and bacon. I had the bacon, egg and cheese biscuit and the biscuit was super dry. I guess I should have expected that, but it was off for me because of that. The biscuit had good flavor, but missed the fluffiness expected. It was huge, the bacon was good. Our star was that fresh squeezed OJ, that I could have had a gallon of!
Atmosphere: 4
Food: 3
Service: 5
“Co owner” Tatiyanna was very rude and was yelling at me on the phone.
I placed an order with DoorDash, and waited for over an hour, so I decided to call in and see what was going on.
Tatiyanna answered the phone and was very rude.
She was yelling at me on the phone, she was telling me that 3 people have come to pick up my order and that they must have stolen my order… that I should contact DoorDash for help.
She told me that they would not be remaking my order because they have an issue with DoorDash, she said this happens all the time , and they are not able to keep replacing orders.
Thankfully my door dasher was able to call in, and get everything resolved.
However, based on the communication style and poor customer service of Tatiyanna, I will not be returning. (She said that she was the manager and co-owner ) No customer deserves to be yelled at when they call in for help, and I should also not be responsible for Door Dash issues.
Once I told her that I would Sharing my experience on google as well as DoorDash, she did TRY to soften her tone and be a little nicer but it was too late.
Atmosphere: 1
Service: 1
I am gluten free and was so excited to find this place while visiting the area. It was all amazing! They were also crazy busy but got our food to us quickly considering the crowd. It is a very small place with only a handful of tables and minimal staff due to size constraints. There is nothing fancy here but the price also reflects that and the most important part was that it was delicious!
Atmosphere: 5
Food: 5
Service: 5
100% gluten free and delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Biscuit, Egg and Cheese Biscuit, Bacon Egg, Waffle Sampler
Restaurantji Recommends
Safe place for those with celiac disease, 100% gluten free. Not far from I-95. The egg and cheese biscuit was so good. The blueberr pecan scone and the raspberry white chocolate scone were AMAZING! The flavors really come through wonderfully. So thankful for this place.
Dietary restrictions: 100% gluten free, safe for those with celiac disease.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese Biscuit, Scones
I am a frequent customer. I love the scones and cookies, but I’ve enjoyed everything I’ve had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones
Really great scones! Credit card only...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Biscuit
So bland. Dense and flavorless biscuit. The egg was so flat and missing any idea of a yolk. Cheese was dried. Bacon was better than thin but fatty and not much of it. It needs something more. They had a little butter (unhelpful). Maybe honey? Maybe just not eat here.
Atmosphere: 3
Food: 1
Service: 1
I love this place and couldn’t be happier to live close by as someone with celiac who needs to eat gluten free. Everything here is amazing and you wouldn’t know it’s gluten free by taste or texture! 10/10 <3
Atmosphere: 5
Food: 5
Service: 5
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