Group of five went to restaurant while traveling and sat together on 8/31/23. You have to use QR code and order via app to send to kitchen. All of us ordered and waited for food. In meantime I sipped hot but not great coffee and watched a silverfish crawl around the wall of the mostly empty restaurant. Three people got their food in reasonable time and ate and finished their meals which they reportedly enjoyed. Two of us continued to wait but never received our orders. After 25-30 minutes we were finally approached about meals and friends said food was good, but two of us were still waiting. The lady who cooked food spoke very loudly and stated she never got tickets for our orders and we must have done it wrong. She checked our phones and claimed that only one of us appeared to have done it correctly and accused me of not ordering although I showed her my card had been charged she didn’t seem to understand that meant order was processed. She continued to deny getting tickets and We told her we really needed to get back on the road and didn’t have time and asked for refund which she said she couldn’t do
And no managed was on duty. She went to get receipt paper to write down our information and then exclaimed that the printer was out of paper and that just be why our tickets didn’t come out. She then repeatedly apologized and said she could make food but we needed to
Leave and couldn’t wait any more. She wrote down our information and stated that she’d personally make sure
Managed attended to this issue and refund us asap. I never heard back from anyone and did not receive refund for food I never ate.
Allison Rocco Moore
Our breakfast was amazing… great food and friendly service. We’ll be going back!
Tony Elam
The food was great! The servers were attentive, but it took quite a while for the food to come up although it wasn't that busy.
Overall, I would go back again.
Group of five went to restaurant while traveling and sat together on 8/31/23. You have to use QR code and order via app to send to kitchen. All of us ordered and waited for food. In meantime I sipped hot but not great coffee and watched a silverfish crawl around the wall of the mostly empty restaurant. Three people got their food in reasonable time and ate and finished their meals which they reportedly enjoyed. Two of us continued to wait but never received our orders. After 25-30 minutes we were finally approached about meals and friends said food was good, but two of us were still waiting. The lady who cooked food spoke very loudly and stated she never got tickets for our orders and we must have done it wrong. She checked our phones and claimed that only one of us appeared to have done it correctly and accused me of not ordering although I showed her my card had been charged she didn’t seem to understand that meant order was processed. She continued to deny getting tickets and We told her we really needed to get back on the road and didn’t have time and asked for refund which she said she couldn’t do And no managed was on duty. She went to get receipt paper to write down our information and then exclaimed that the printer was out of paper and that just be why our tickets didn’t come out. She then repeatedly apologized and said she could make food but we needed to Leave and couldn’t wait any more. She wrote down our information and stated that she’d personally make sure Managed attended to this issue and refund us asap. I never heard back from anyone and did not receive refund for food I never ate.
Our breakfast was amazing… great food and friendly service. We’ll be going back!
The food was great! The servers were attentive, but it took quite a while for the food to come up although it wasn't that busy. Overall, I would go back again.
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