**Update***(original post at the end)Within minutes of my post the lady called me back and handed the phone to her daughter who listened to my complaint, apologized and even asked what they could do to make it right!!! I didn’t want anything else. This was not about money ( a refund was not requested or offered)I was just very pleased at the level of customer service, as you don’t see service like this these days!! To call me back was so nice and she was very sweet on the phone. Increased my score from a 1 to 3 stars because of the customer service!-original post-I ordered grilled shrimp and rice. I will say the lady on the phone was nice enough, until I called back to complain. Then she couldn’t understand me. When I received my food. I was so excited to see such big shrimp that I dove right in then I was severely disappointed! Not only were the shrimp over cooked they were not cleaned at all!! You can literally see the poop! I had shared my food with my son I immediately threw it all away! I will NEVER go back there again!
Food: 1
Service: 5
Shadymist Kennel, LLC
Still hot, fresh, and fast, but small. Plenty of cheese. But for some reason it has a bologna or hot dog kind of aftertaste that's kind of bothersome...I did notice when I ordered before but it's much more prevalent this order. I don't mind hot dogs and bologna, but I expect beef to taste like beef. Could be the seasoning, I suppose.
Food: 4
Doanutz Umm
Best Shrimp ? Fried Rice on the South Side ?
Marnie H.
Still hot and fast, but small. Plenty of cheese. But for some reason it has a bologna or hot dog kind of aftertaste that's kind of bothersome...I did notice when I ordered before but it's much more prevalent this order. I don't mind hot dogs and bologna, but I expect beef to taste like beef. Could be the seasoning, I suppose.
PHURY 999
I always get a steak and shrimp sub with fries. Never disappoints.
Atmosphere: 4
Food: 5
Service: 4
Jack Sano
Got the garlic lemon wings .Horrible. Not edible.
Donna Mcghee
It’s okay. Got the shrimp fried rice and it was disgusting…just threw rice in a container, added a little soy sauce, chopped up some carrots, fried a lot of eggs and diced up some shrimp, mix it up together and WHAM! there you go…I just threw it away. The owners are friendly, but please take that shrimp fried rice off the menu!!! It’s horrible. It cost $6.98 but charge another $2.00 just to add eggs. I thought eggs come with itSmh
MzReka2023
Very disappointed. The prices went up and the quality of the food went down. Had chicken wings and wedges. People don’t mind paying more for quality food. This just won’t do.
Kristin Ricks
Steak Cheese lunch. special is a favorite. The shrimp and fish comb great portions and you choose the flavor and how its cooked.
Eileen Ferre
I'm crazy about that teriyaki wings. They are very polite and the service is quick.
Best Philly cheesesteaks out thereeer I love this place so much the owners are the sweetest people and their customer service is amazing but the food just hit different
Thomas Chapman
Very friendly people the food was more than expected definitely will go back
lhopson6450
Very disappointed. The prices went up and the quality of the food went down. Had chicken wings and wedges. People don’t mind paying more for quality food. This just won’t do.
Errick “Big E” Hayes
Although, you still can't eat in as of yet. The Customer service was exceptional. The food is off the chain too .
**Update***(original post at the end)Within minutes of my post the lady called me back and handed the phone to her daughter who listened to my complaint, apologized and even asked what they could do to make it right!!! I didn’t want anything else. This was not about money ( a refund was not requested or offered)I was just very pleased at the level of customer service, as you don’t see service like this these days!! To call me back was so nice and she was very sweet on the phone. Increased my score from a 1 to 3 stars because of the customer service!-original post-I ordered grilled shrimp and rice. I will say the lady on the phone was nice enough, until I called back to complain. Then she couldn’t understand me. When I received my food. I was so excited to see such big shrimp that I dove right in then I was severely disappointed! Not only were the shrimp over cooked they were not cleaned at all!! You can literally see the poop! I had shared my food with my son I immediately threw it all away! I will NEVER go back there again!
Food: 1
Service: 5
Still hot, fresh, and fast, but small. Plenty of cheese. But for some reason it has a bologna or hot dog kind of aftertaste that's kind of bothersome...I did notice when I ordered before but it's much more prevalent this order. I don't mind hot dogs and bologna, but I expect beef to taste like beef. Could be the seasoning, I suppose.
Food: 4
Best Shrimp ? Fried Rice on the South Side ?
Still hot and fast, but small. Plenty of cheese. But for some reason it has a bologna or hot dog kind of aftertaste that's kind of bothersome...I did notice when I ordered before but it's much more prevalent this order. I don't mind hot dogs and bologna, but I expect beef to taste like beef. Could be the seasoning, I suppose.
I always get a steak and shrimp sub with fries. Never disappoints.
Atmosphere: 4
Food: 5
Service: 4
Got the garlic lemon wings .Horrible. Not edible.
It’s okay. Got the shrimp fried rice and it was disgusting…just threw rice in a container, added a little soy sauce, chopped up some carrots, fried a lot of eggs and diced up some shrimp, mix it up together and WHAM! there you go…I just threw it away. The owners are friendly, but please take that shrimp fried rice off the menu!!! It’s horrible. It cost $6.98 but charge another $2.00 just to add eggs. I thought eggs come with itSmh
Very disappointed. The prices went up and the quality of the food went down. Had chicken wings and wedges. People don’t mind paying more for quality food. This just won’t do.
Steak Cheese lunch. special is a favorite. The shrimp and fish comb great portions and you choose the flavor and how its cooked.
I'm crazy about that teriyaki wings. They are very polite and the service is quick.
Restaurantji Recommends
Best Philly cheesesteaks out thereeer I love this place so much the owners are the sweetest people and their customer service is amazing but the food just hit different
Very friendly people the food was more than expected definitely will go back
Very disappointed. The prices went up and the quality of the food went down. Had chicken wings and wedges. People don’t mind paying more for quality food. This just won’t do.
Although, you still can't eat in as of yet. The Customer service was exceptional. The food is off the chain too .
I go for mostly for fish but wings are decent too