America's Best Wings

3/23
Last time I ordered from here I wanted to make sure it did NOT include tomato and lettuce so I called after ordering to make sure they saw the notes. The guy that answered was so rude it was awful. He said "You put notes, do not call!" and that order was correct.
Tonight I reordered literally directly from app, confirmed same notes still on order, so I did NOT call this time.
They did NOT read the notes, or did and ignored them because it had hot, wilted, soggy gross shredded lettuce on it anyway!

Original review:
I ordered the philly cheesesteak w/provolone, grilled onions and mayo. It was fresh, hot, decent size, medium sub. A great value for the price. Will definitely order again!

Food: 4

Service: 2

Food was good but took them one hour to give us food and it was extremely cold in the restaurant

Atmosphere: 1

Food: 4

Service: 1

Went to pick up my order. When I got there, that's when they started cooking it. A door dasher came in, and because the staff at the restaurant couldn't reach the ginger in the cooler, they gave the dasher a hot soda and srnt her on her way. No matter what location I go to, the service is freaking ridiculous and the food isn't THAT good. I'm still waiting for someone to get sick from the ranch they throw in cabinets, buckets, everywhere but the refrigerator

Atmosphere: 1

Food: 2

Service: 1

Ordered to go over the phone cause the website seemed weird. The guy told me 10-15 minutes. I got there in 20 and had to wait another 10 to get my food.... Asked for double cooked fries and they weren't even fully single cooked. I'll probably go back cause it's a lot of fried food which is delicious but damn....

Good food. Good people.

Atmosphere: 5

Food: 5

Service: 5

Tiniest, skinniest wings I've ever seen in my life. Barely any ranch either

Love their wings... restaurant is clean

Atmosphere: 4

Food: 5

Service: 5

As an Independent contractor, I pick up and deliver many things, from a lot of different places. mostly food from some very nice establishments.I was asked to pick up an order from America's Best Wings on Forest Hill Ave in Richmond, VAAs I was the only customer there. This is highly unlikely at any time, anywhere...There were two males, just standing there, like they had nothing else to do. I asked for the meal and if it was ready. They said yes , in a minute. Turned out the order was ready but not bagged up yet. Mind you I am still the only person there besides them.After he bagged it up for me, he handed me a large empty cup and said that I needed to make the drink for the order. I was not going to do anything with the cup, he doesn't pay me a dime to do anything for him.I told him that and he got very angry and upset with me, he started raising his voice and told me to cancel the order and leave.I was in shock about the whole situation and especially with the anger he was displaying towards me. I couldn't get out of there fast enough.I'm not a food service worker anywhere and I don't have a food servers certificate.It's the idea of a few restaurants, that we should make their drinks for our own deliveries. Well, I'm not a fast food employee and not about to be one. We drivers do not get to put on gloves , nor wash our hands as much as we would like to. " Please", let your managers and owners know how unsanitary this process is, and unfair that they are being paid to prepare and bag your orders, not your delivery driver. We have to wait for the orders, and pay for our own gas and maintenance on our vehicles. Plus the insurance, etc.Where are these people telling us to cancel our orders because they don't want to do their jobs.I never see them doing anything for me, when I need help.Quit being so lazy and late, with our pick ups. Customers have paid for their orders in advance to get it hot and within a certain amount of time. Your procrastinating makes us lose valuable time and money. We are doing our job, now do yours.Thanks for your attitude and disrespectful ways.America's Best Wings is not the only one, Wings Stop is worse than this.I hope the Managers and the Owners are reading this and do the right thing.Thanks for letting me get this out there, I hope everyone is having a wonderful week and posting this wherever you want to, I know I am!!03-24-2024

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Wings, Fries

Best wings ever!?Try their honey obay favor. But let me tell you. The one on Forest Hill is better than the one on Hull.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Wings, Cheese Burger, Wings, Fries

Food was ok, large selection. But place was run down. No ice and for a eat in restaurant no bathrooms they were closed. Refill on drink even if dining in 1.00. So review it's ok for takeout but don't eat

Atmosphere: 2

Food: 3

Service: 4

Horrible customer service

Atmosphere: 1

Food: 1

Service: 1

I should have trusted the guy who said “I went there so you don’t have to” ??

Atmosphere: 1

Food: 1

Service: 1

Americas best wings? More like America's most garbage wings. Food is mids. Terrible service and rude people. Nobody should ever eat here.

Atmosphere: 1

Food: 1

Service: 1

Was recommended by a friend for their buffalo wings. Walking in I was not impressed. Had the impression of a place that did too many things to be very good at any of them. Got the wings anyway. Got the hot. To my absolute shock, they were some of the best buffalo wings I've had! No idea what the other items on offer taste like, but I will make it a point to go back for the wings if I'm ever in the area again!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Wings, Fries

First timers following the recommendation of friends, and we are elated that we did!! The food was plentiful AND delicious, and we are sure to become regulars. (We ordered a lamb gyro and chicken tenders--which were huge like fillets and cooked to perfection!)

Atmosphere: 4

Food: 5

Service: 5