My server Denicia was so kind and easy to talk to, I definitely will come again every time I travel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Shirley Lyons
Benicia was great. Very attentive. Good food. Great way to wait for a flight. Music was good too!
Atmosphere: 5
Food: 5
Service: 5
Robert Norris Jr.
The hamburger had hard burnt edges... Not worth the money I spent at all ... Very disappointed... My server was GREAT ?
Atmosphere: 5
Food: 1
Service: 5
Emmalee Manis
Deion was absolutely wonderful! From his positive energy to amazing service and kindness, the whole meal was great from start to finish. I will absolutely be returning the next time I fly out of RIC and ask for Deion :)
Atmosphere: 5
Food: 5
Service: 5
Megan Cosby
Deion was very friendly and provided great service! I plan to return to this Applebee’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
brittney cole
Thank you to Deion! He greeted us right away, and was able to handle the surplus of customers with ease along with ourselves! Enjoyed the food and atmosphere!
Atmosphere: 5
Food: 4
Service: 5
Verna Cruse
My server was Deion. He was absolutely great and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
DeLesa Sandidge
Walked in at lunchtime and they were not busy. First red flag. Four dirty unoccupied tables. Second red flag. Plates on dirty tables had a lot of food left on them. Third red flag. Went to the lower level because our objective was to have lunch and watch planes. We were told it was closed for only large groups even though only one of the three occupied tables had more than two. Fourth red flag. We were then directed back to the front to wait on a table. Waited fifteen minutes with no response. Fifth red flag. Walked two feet over to the bar to ask if we were allowed to sit there since it was only me and my 13 year old grandson. Bartender went to other end and started washing glasses and talking to a customer. Never acknowledged us. Sixth red flag. While we waited another ten minutes a woman and young boy seated themselves at a table in the larger party only area. I walked over to ask if we may sit there since they were not turned away. Waiter informed us they were waiting on the rest of their party and he was the only server and would get a table cleaned for us after he put in their order. Seventh red flag. I told him no hurry we were leaving.Now if he were by himself I would imagine he would prefer all his occupied tables close together. I don’t understand why he didn’t ask the bartender to assist. She could have easily helped rather than be on her phone. What do I know?The only reason I waited as long as I did was because I drove 50 miles to take my grandson to watch planes and have lunch. He was majorly disappointed.The management needs to make some changes. AND wash the floor! Our shoes kept sticking while standing there. I think it was Devine Intervention that we did not end up eating there.
Atmosphere: 1
Food: 1
Service: 1
Harry Tabb
Good food at a great price ?Parking: Parking in front and both sides
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Don Claybrook
We planned on eating dinner here before our flight at 630PM. They were closing the security gate for the night at 350PM. Had a good dinner and couple drinks in terminal A at Cross Grain. Definitely better than applebees food. Their loss. I guess I see why they get 3.4 reviews on Google
When we sat down we tried to use the QR code to create an order but it wasn't working, apparentlythe page was down but no one told us. Once the waiter got to us we ordered our food but it took an hour for it to come out, not just for us but the whole restaurant. The problem with the wait is that everyone has flights and can't wait that long for food. When we got the food they tried to cover the stuff they burnt with the meat, and the rest of the food wasn't to appealing. I understand it is an airport restaurant but they could at least do a bit better.
Atmosphere: 3
Food: 2
Service: 1
Pam Glanvill
Britney was
Atmosphere: 5
Food: 5
Service: 5
shea murray
Brittany was amazing. Very courteous and polite.
Atmosphere: 5
Food: 5
Service: 5
Nikki Scott
Brittany was so polite. She was a
Atmosphere: 5
Food: 5
Service: 5
Scott Reynolds
Jeff was an amazing bartender and made my experience
My server Denicia was so kind and easy to talk to, I definitely will come again every time I travel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Benicia was great. Very attentive. Good food. Great way to wait for a flight. Music was good too!
Atmosphere: 5
Food: 5
Service: 5
The hamburger had hard burnt edges... Not worth the money I spent at all ... Very disappointed... My server was GREAT ?
Atmosphere: 5
Food: 1
Service: 5
Deion was absolutely wonderful! From his positive energy to amazing service and kindness, the whole meal was great from start to finish. I will absolutely be returning the next time I fly out of RIC and ask for Deion :)
Atmosphere: 5
Food: 5
Service: 5
Deion was very friendly and provided great service! I plan to return to this Applebee’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Thank you to Deion! He greeted us right away, and was able to handle the surplus of customers with ease along with ourselves! Enjoyed the food and atmosphere!
Atmosphere: 5
Food: 4
Service: 5
My server was Deion. He was absolutely great and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Walked in at lunchtime and they were not busy. First red flag. Four dirty unoccupied tables. Second red flag. Plates on dirty tables had a lot of food left on them. Third red flag. Went to the lower level because our objective was to have lunch and watch planes. We were told it was closed for only large groups even though only one of the three occupied tables had more than two. Fourth red flag. We were then directed back to the front to wait on a table. Waited fifteen minutes with no response. Fifth red flag. Walked two feet over to the bar to ask if we were allowed to sit there since it was only me and my 13 year old grandson. Bartender went to other end and started washing glasses and talking to a customer. Never acknowledged us. Sixth red flag. While we waited another ten minutes a woman and young boy seated themselves at a table in the larger party only area. I walked over to ask if we may sit there since they were not turned away. Waiter informed us they were waiting on the rest of their party and he was the only server and would get a table cleaned for us after he put in their order. Seventh red flag. I told him no hurry we were leaving.Now if he were by himself I would imagine he would prefer all his occupied tables close together. I don’t understand why he didn’t ask the bartender to assist. She could have easily helped rather than be on her phone. What do I know?The only reason I waited as long as I did was because I drove 50 miles to take my grandson to watch planes and have lunch. He was majorly disappointed.The management needs to make some changes. AND wash the floor! Our shoes kept sticking while standing there. I think it was Devine Intervention that we did not end up eating there.
Atmosphere: 1
Food: 1
Service: 1
Good food at a great price ?Parking: Parking in front and both sides
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
We planned on eating dinner here before our flight at 630PM. They were closing the security gate for the night at 350PM. Had a good dinner and couple drinks in terminal A at Cross Grain. Definitely better than applebees food. Their loss. I guess I see why they get 3.4 reviews on Google
Restaurantji Recommends
When we sat down we tried to use the QR code to create an order but it wasn't working, apparentlythe page was down but no one told us. Once the waiter got to us we ordered our food but it took an hour for it to come out, not just for us but the whole restaurant. The problem with the wait is that everyone has flights and can't wait that long for food. When we got the food they tried to cover the stuff they burnt with the meat, and the rest of the food wasn't to appealing. I understand it is an airport restaurant but they could at least do a bit better.
Atmosphere: 3
Food: 2
Service: 1
Britney was
Atmosphere: 5
Food: 5
Service: 5
Brittany was amazing. Very courteous and polite.
Atmosphere: 5
Food: 5
Service: 5
Brittany was so polite. She was a
Atmosphere: 5
Food: 5
Service: 5
Jeff was an amazing bartender and made my experience
Atmosphere: 5
Food: 5
Service: 5