They made the sandwiches were sad they completely missed the bun and all the cheese was on the wrapper and bottom of the bun
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Roast Beef
Kenneth Harris
This is probably the worst Arby's in the Richmond area. Definitely the last time I go into this location
Atmosphere: 2
Food: 1
Service: 2
David Carter
I really needed a hamburger, but I stopped here because it was close to where I was going. They have 2 for $7 sandwiches, and I was not disappointed. I really like Arby's, so the savings was a plus
Atmosphere: 5
Food: 5
Service: 5
Annie McArthur
Drive through cashier Donti was great.
Recommended dishes: Roast Beef, Curly Fries
Matt May
I can't rate the foid because I never got any. I tried to use a current coupon and the person couldn't figure out how to input it to the register. He called the manager, who also couldn't figure it out, but did say how much to charge me, which sounded correct, then she left. The first person went back to staring at the register. I stood there for another couple of minutes then left. The Service I rate a solid zero.
Atmosphere: 3
Paul VanEpps
I keep on trying this location just because it's close to my house and I love Arby's but they keep on failing. Lady helping me was insanely rude and the same way to other customers as well... Should probably get her teeth fixed before she starts treating people so badly food was horrible I ordered the Reuben that I've ordered hundreds of times from every other location the toast wasn't even toasted there was hardly any dressing on it Fry's were okay but for $15 it was pretty disappointing yet again
Atmosphere: 2
Food: 1
Service: 2
Meg Yager
Friendly staff, quick service. Correct food received. Use app for deals. Arbys is definitely higher on prices in the fast food world. Clean each time I've been to this location.
Kid-friendliness: Kids welcomed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries, Roast Beef
Classic fast food. Staff is great. Got pulled over, exiting Arby's. I think the officer was hungry. But, all was good. Home to enjoy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Tarence Braxton
Food was good but the employees made us feel very uncomfortable and unwanted for some reason.did not like the energy. (On some hurry up and bye type stuff.
They were out of Arby’s sauce.. you just can’t make this stuff up
Atmosphere: 1
Food: 1
Service: 1
Kevin Green
On yesterday my order was incomplete, sometimes I always tell myself to check my order before leaving but I didn't as always, also a vehicle was behind me in the drive thru. I went back today with my receipt, I didn't get the woman's name but she was so kind and understanding, I think she was the shift leader. She politely completed my missing order and gave me another sandwich, I guess because of the inconvenience. She is definitely an asset to the Arby's on Brook Rd.
They made the sandwiches were sad they completely missed the bun and all the cheese was on the wrapper and bottom of the bun
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Roast Beef
This is probably the worst Arby's in the Richmond area. Definitely the last time I go into this location
Atmosphere: 2
Food: 1
Service: 2
I really needed a hamburger, but I stopped here because it was close to where I was going. They have 2 for $7 sandwiches, and I was not disappointed. I really like Arby's, so the savings was a plus
Atmosphere: 5
Food: 5
Service: 5
Drive through cashier Donti was great.
Recommended dishes: Roast Beef, Curly Fries
I can't rate the foid because I never got any. I tried to use a current coupon and the person couldn't figure out how to input it to the register. He called the manager, who also couldn't figure it out, but did say how much to charge me, which sounded correct, then she left. The first person went back to staring at the register. I stood there for another couple of minutes then left. The Service I rate a solid zero.
Atmosphere: 3
I keep on trying this location just because it's close to my house and I love Arby's but they keep on failing. Lady helping me was insanely rude and the same way to other customers as well... Should probably get her teeth fixed before she starts treating people so badly food was horrible I ordered the Reuben that I've ordered hundreds of times from every other location the toast wasn't even toasted there was hardly any dressing on it Fry's were okay but for $15 it was pretty disappointing yet again
Atmosphere: 2
Food: 1
Service: 2
Friendly staff, quick service. Correct food received. Use app for deals. Arbys is definitely higher on prices in the fast food world. Clean each time I've been to this location.
Kid-friendliness: Kids welcomed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries, Roast Beef
Outßtanding
Parking: Good location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben, Arby's Signature Sandwiches
Food is always hot and fresh. Service is excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Very nice
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Classic fast food. Staff is great. Got pulled over, exiting Arby's. I think the officer was hungry. But, all was good. Home to enjoy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Food was good but the employees made us feel very uncomfortable and unwanted for some reason.did not like the energy.
(On some hurry up and bye type stuff.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Curly Fries, Roast Beef, Arby's Signature Sandwiches
Parking: Get in and out quickly with a smile ??!
A few good deals/ specials all the time.
Recommended dishes: Classic Beef 'N Cheddar, Roast Beef, Deluxe Baked Potato, Classic Roast Beef
They were out of Arby’s sauce.. you just can’t make this stuff up
Atmosphere: 1
Food: 1
Service: 1
On yesterday my order was incomplete, sometimes I always tell myself to check my order before leaving but I didn't as always, also a vehicle was behind me in the drive thru. I went back today with my receipt, I didn't get the woman's name but she was so kind and understanding, I think she was the shift leader. She politely completed my missing order and gave me another sandwich, I guess because of the inconvenience. She is definitely an asset to the Arby's on Brook Rd.
Atmosphere: 4
Food: 4
Service: 4
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