Arby's

5205 Brook Rd, Richmond
(804) 266-6579

Recent Reviews

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Robert Beard

Fast food is no longer all that fast nor the low price bargain it was. I did buy only an Arby's roast beef sandwich and it was under $5. My waistline doesn't need the calories from side dishes. It was ok for flavor but did have a bit of a processed meat taste. I put some horsey sauce on and that was tasty. Overall, it was a good enough visit.

Atmosphere: 3

Food: 4

Service: 3

Margaret Ruth Green

New employee was very argumental,

Atmosphere: 3

Food: 4

Service: 1

Tyshawn Morton

Terrible service take to long

Michael Goodrich-Stuart

The limited-time turkey sandwich with stuffing and cranberry sauce was yummy. It was also larger than I expected. Definitely recommend it. Get one while you still can.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Greek Gyro

Jeffrey Cito

Got the steak nuggets. Not sure what kind of meat this is, looks nothing like pictures. I think the cashier needs some new uniforms. Time for a refresh. Bathroom was clean.

Atmosphere: 2

Food: 2

Service: 3

Sean Fields

I have been wanting to try the steak nuggets and after watching all of the reviews and they are bad. They remind me of the steak jerky from Costco. I even asked for it to be half way cooked. This location placed the nuggets and Mac and cheese in the microwave. The Service is good but the food wasnt.

Atmosphere: 4

Food: 2

Service: 5

Barbara Cook

I'm not a fan of fast food and was traveling with others.

Gloria F

They made the sandwiches were sad they completely missed the bun and all the cheese was on the wrapper and bottom of the bun

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Roast Beef

Kenneth Harris

This is probably the worst Arby's in the Richmond area. Definitely the last time I go into this location

Atmosphere: 2

Food: 1

Service: 2

David Carter

I really needed a hamburger, but I stopped here because it was close to where I was going. They have 2 for $7 sandwiches, and I was not disappointed. I really like Arby's, so the savings was a plus

Atmosphere: 5

Food: 5

Service: 5

Annie McArthur

Drive through cashier Donti was great.

Recommended dishes: Roast Beef, Curly Fries

Matt May

I can't rate the foid because I never got any. I tried to use a current coupon and the person couldn't figure out how to input it to the register. He called the manager, who also couldn't figure it out, but did say how much to charge me, which sounded correct, then she left. The first person went back to staring at the register. I stood there for another couple of minutes then left. The Service I rate a solid zero.

Atmosphere: 3

Paul VanEpps

I keep on trying this location just because it's close to my house and I love Arby's but they keep on failing. Lady helping me was insanely rude and the same way to other customers as well... Should probably get her teeth fixed before she starts treating people so badly food was horrible I ordered the Reuben that I've ordered hundreds of times from every other location the toast wasn't even toasted there was hardly any dressing on it Fry's were okay but for $15 it was pretty disappointing yet again

Atmosphere: 2

Food: 1

Service: 2

Meg Yager

Friendly staff, quick service. Correct food received. Use app for deals. Arbys is definitely higher on prices in the fast food world. Clean each time I've been to this location.

Kid-friendliness: Kids welcomed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Curly Fries, Roast Beef

Charles Smith

Outßtanding

Parking: Good location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reuben, Arby's Signature Sandwiches

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