Arby's

7411 Midlothian Turnpike, Richmond
(804) 276-8020

Recent Reviews

Lee S

How do you continuously not have chicken at 515pm.

Barbara Thompson

Well great for a family to go to and was close .

Bonnie Harris

Food was good. Service was quick I went through the driver thru. Cashier was very pleasant & friendly..

TekoraScruggs

Visit day and time: August 14, 2020 at 2:20pm. I am leaving this review because the manager on duty. He was very rude to the young man working the register. He yelled at him when he made a mistake. I was standing there shocked the manger would behave that way in front of customers. Even when the young man had to go to the back to ask the cook to adjust the order, the manager followed him and continued to aggressively reprimand him (where customers can see). I’m not saying correction isn’t required. It’s just a time and place and manner in which you do it. A true lack of leadership ability.

Tekora S.

Visit day and time: August 14, 2020 at 2:20pm. I am leaving this review because the manager on duty. He was very rude to the young man working the register. He yelled at him when he made a mistake. I was standing there shocked the manger would behave that way in front of customers. Even when the young man had to go to the back to ask the cook to adjust the order, the manager followed him and continued to aggressively reprimand him (where customers can see). I'm not saying correction isn't required. It's just a time and place and manner in which you do it. A true lack of leadership ability.

D. Espinoza

The rotisserie chicken was delicious as usual. I tried the Italian spinach and it was delicious as well. The dining room is immaculately clean and all pandemic precautions are taken seriously by staff. I was quite confident it was a safe place to dine in or get takeout.

Brittney Beard

Came in for lunch and immediately after we walked in we noticed how clean the restaurant was. Especially during this time it was nice to see a fast food restaurant so clean. Food was very good. Very prompt service. Restrooms were very clean as well. Very pleased overall.

Angela Sheets

Food is good. Current drive thru girl is super rude. And extremely rushes you. this is atleast the FOURTH TIME.Can't stand her. She shouldn't be doing customer service. I expect more from ARBYS. I'll be reaching out further to make sure I don't have to deal with this ever again!

Tom Powers

Service was ok didn't fill up mac n cheese.

Rachel bales

I ordered the chicken cheddar ranch sandwich. They gave me the buttermilk bacon and Swiss sandwich. Went back and asked for the chicken cheddar ranch sandwich, they Said that only comes in the 2 for 4? And gave me the buttermilk chicken sandwich.

Thomas Barnes

Consistent. Good food. Fresh food. Decent pricing.

Leslie Harris

Used their drive thru. Excellent customer service!

Sandra M Walton

service is great, food is awesome

Sam Soto

I bought the fish sandwiches 2 for $6... It was well worth it... Freshly cooked and way better than the fish fil a from McDonald's...

Hugh Nealy

Diverse menu. Food was very good. I will return.

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