Arby's

7411 Midlothian Tpke, Richmond
(804) 276-8020

Recent Reviews

Louis Ferrigno

I had the roast beef and cheddar sandwich with fries. It was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Diablo Roast Beef, Beef and Cheddar Combo, Roast Beef

Craig Walston

Recording greeting says place order when ready. I order 2 items and the person on the headset isn’t listening so l repeat one item. There’s a long pause and then asked to repeat the second item. Meanwhile an employee is smoking by the drive thru and the smoke is blowing into my car. There was no one else in the line but l am asked to go park and wait for my food like it’s a huge inconvenience. If l have to park, might as well go inside. Arby’s used to be known for good service.

Atmosphere: 1

Food: 3

Service: 1

Gmail User

This location is 25% more expensive than any other Arby’s I’ve been to. I was shocked to hear my meal was over $15. The menu price for the sandwich was $8+ but $15 for the meal. Wild. Definitely the most expensive Arby’s in the US, with no improvement in food quality to show for it.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Roast Beef

Sherry Brooks

The steak and cheese. ? I will not buy it again. Big fish sandwich is my favorite. Milkshakes are great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Zucchini Muffins, Roast Beef, Classic Roast Beef, Loaded Baked Potato

Amberlee Stewart

Update:Fred the General Manager reached out to me within several hours . He was extremely helpful and quickly offered resolution and remedy. I truly appreciate Fred and his desire to help and see that his customers are satisfied in the quality of service provided.I placed a mobile order for pick up and it wasn't ready at the time stated. Had to wait over 15 minutes and the food was so cold. I ordered 2 turkey sandwiches and the bread was so soggy they fell apart, missing 3 drinks and all sauces for my kids meals (ordered 3) . Reached out to the store and will update if a response is made.

Food: 5

Service: 5

Recommended dishes: Zucchini Muffins, Gyros

DENISE FOX-MADDOX

Kid-friendliness: Granddaughter loves rotisserie Chicken meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Zucchini Muffins

belle 79

Love the cowboy ? style Arby's sign! We just get plain ones in Fl.! Lol great food!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Curly Fries, Roast Beef

Pamela Marchetti

I haven't been in a long time and the roast beef was delicious, there restaurant is nice and clean.

Atmosphere: 5

Food: 5

Service: 5

Rhett Bray

Same as

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Curly Fries

William Hoffman

It's Arby's, food was very good what more can I say.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Roast Beef

James Russell

Clean, good food, a nice Arbys.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Roast Beef

Paul Kroog

Food at Arby's is pretty good for fast food but it's gotten to be expensive.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Zucchini Muffins

Jennifer Sawyer

Love Arby's. Their French Dip is delicious.

R W

Yuck!!! On lunch break no time to go back ! Curly fries SO HARD NOT EATABLE!!! Gyro sloppy n greasy! Customer service terrible ! No greeting or thank u for my $15 of slop!!!

Atmosphere: 2

Food: 1

Service: 1

Devin Munce

I have been eating here periodically for many years, and it's always a great experience. The food is fresh, the staff is kind and friendly, and the dining room is spotless. Thank you for a wonderful dining experience today!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries, Roast Beef

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