Arby's

7310 Hull Street Rd N, Richmond
(804) 745-9531

Recent Reviews

Dustin Akers

No cheese on my curly fries I mean like on 1 of them sad ? ? we pay extra for this. I wouldn't say anything but way to many times you tell them it's like sorry about your luck smh .Welcome to Arby's lolParking: Just park lol

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast Beef, Mozzarella Cheese Sticks, Roast Beef with Mac Cheese

Daniel Martin

Best Gyro I have ate best meal I have had in a while compliments to the shef good amount of meat and good seasoning I will be back

Atmosphere: 5

Food: 5

Service: 5

Boss girl Queen

Loaded fries were nasty and cold. They need to take it off the menu!

adam talley

Got the BLT on the kings Hawaiian...was very pleased with my visit!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef, Poppers, Arby's Signature Sandwiches, Curly Fries, Baked Potato Deluxe, Onion Rings, Reuben

Jason Davis

Level of customer service, exceptional. Very clean dining area.Parking: Adequate parking, with handicap accessibility

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Roast Beef

Marlo “Janai” Griffin

Always fresh food and ingredients ?

Atmosphere: 5

Food: 5

Service: 5

jon Marlowe

Great food great time with my

Atmosphere: 5

Food: 5

Service: 5

Zuri Robinson

No complaints and no Qualms,This Arby's indeed was 'da bomb'.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Arby's Signature Sandwiches

Shadymist Kennel, LLC

You would assume they literally make each item from scratch once you place your order, AND IT takes the entire staff on duty at the time. Because speed, efficiency and politeness are foreign concepts to this particular Arby's location.I pull in to order 2 fries, with 2 vehicles in front of me and the parking lot empty. It took literally 15 MINUTES just to get to the window! Every single time.I pull up to the window, the kid has his back to the window, he's on his cell phone, and ny fries are sitting in a bag in front of him on the counter. I had to beep my horn to get him to let me pay and hand me ny fries. Because I waited so long for the fries, I asked if they were at least hot. The manager stepped in and said, "Yes, just took them out of the fryer." What she didn't say was before they were actually finished cooking. Warm on the outside, ice cold on the inside.I will say this, the food is usually pretty good, although this time was a different story. Which is why I gave 3 stars on the food. Consistency is important.Definitely not going back. Such a shame because I live less than 2 miles away.Will make the extra drive to go to the one on Midlo instead from now on.This was during regular business hours, not rush hour, not near closing. And even worse, not the first or only time this has happened, which is why I decided to finally leave a review. This long long wait time, with no one in restaurant and only one or two cars in drive-thru is a standard for this location. It's truly inaccessible. Owner should drive through sometime between rush hour shifts and see for themselves.

Food: 3

Service: 1

Recommended dishes: Crinkle Fries

Susan Woody

Very expensive. Forgot out sandwiches. Drive back thru. Ordered them and they parked is. Brought out the sandwiches about 10 mins later. By then fries were very cold. When I mentioned that the girl looked at me like it was crazy and what should she do about it. So I tossed the fries out the window for the birds and just at the sandwich which was also cold. No idea why I was parked 10 minutes.

Food: 3

Service: 3

Recommended dishes: Roast Beef

JW V

This Arby's is above average in my opinion. Great service and

Atmosphere: 5

Food: 5

Service: 5

Dee Roney

WHY WOULD YOU PLACE HOT FOOD ON THE COUNTER TO BE PICKED UP COLD? U DONT THINK THE FOOD SHOULD BE KEPT WARM FOR THE CUSTOMERS? JUST IN CASE ARBY'S MANAGEMENT DOESN'T KNOW. WE AS CUSTOMERS ENJOY ? HOT, FRESH FOOD.

Atmosphere: 4

Food: 2

Service: 4

Tina Brown

My Go

Atmosphere: 5

Food: 5

Service: 5

Kat Beatty

Excellent customer service on the drive thru. A little pricey but what isn't now a days!

Atmosphere: 5

Food: 4

Service: 5

Hassan Kesrewan

It is a nice place in general. Somehow, I enjoyed the food. Continuous training in service and keep the place clean and checking their bathrooms will be a good idea and very helpful.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Smokehouse Brisket Sandwich

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