Arby's

8201 Jefferson Davis Hwy, Richmond
(804) 271-7249

Recent Reviews

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Mara

Food is good, fries usually suck unfortunately but everything else is amazing. I wish they would bring back the hot sauce they had years ago. Customer service is perfect

Dietary restrictions: Good for gluten free!

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Mashed Potatoes, Classic Roast Beef, Curly Fries, Arby's Signature Sandwiches

Anastasiia Shelest

Very friendly

Atmosphere: 5

Food: 5

Service: 5

David Kerns

Good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Manuel Abrego

I had a turkey ranch sandwich so good customer service is very friendly

Atmosphere: 5

Food: 5

Service: 5

Slim Archer

Vegetarian options: Broccoli so delicious and always hot and the butter beans.

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Baked Potato, Baked Potato with Cheese and Sour Cream

jeffrey troxell

I haded a complaint against this Arby's back in 2024 concerning a employee climbing on the counter top where the food was ,spoke with the owner of the restaurant who was extremely nice and wanted to make good concerning the matter. Like I told him it's a hard business to be in and it's hard to find good help now , specially in the restaurant and retail. I had another situation today placed my order and the two ladies working the drive thru standing there talking after taking my money and my food was setting on the counter but they were more concerned about what they were talking about instead of handing me my order, on top of that didn't asked if I wanted any sauce and they gave me the wrong drink, maybe the owner need to have the manager on duty watch the employees more.

James Bowyer

Missing items from order, and the items that were there weren't correct.

Atmosphere: 1

Food: 1

Service: 1

D.j. Thurman

Very good food and service was nice.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Classic Roast Beef, Potato Fries, Chicken Tenders, Curly Fries

Joseph Ellsworth

Good place to eat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries, Arby's Signature Sandwiches

Everette Lively III

Food always cold. They never give dipping sauces. Run by trailer park trash from next door.

Atmosphere: 1

Food: 1

Service: 1

Kathleen Sharpe

Sandwiches are smaller than they used to be. Tasted good but for the price could be more meat.

Atmosphere: 2

Food: 3

Service: 4

LilCentertainments 01

Absolutely great. Fast service.

Dietary restrictions: Nutrition Dietary Ingredients listed.

Wheelchair accessibility: ♿️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Club Sandwich

Andrew Alvarenga

David and his team will always make it right if something is not up to par. I really appreciate the efforts that they give and their service.

Atmosphere: 5

Food: 5

Service: 5

Royce Bussey

Went here for dinner on 11/11/24. The first thing I noticed was the gigantic sign. I think it was the biggest sign on that road. It did not take me long to order, and staff was nice. I ordered classic roast beef combo with curly fried and Dr. Pepper for the drink. The roast beef was packed with meat, it was fresh, bun was soft, and curly fries were hot. I would highly recommend this location. I will definitely go back here when I back in the area to photograph bald eagles.

Atmosphere: 3

Food: 4

Service: 4

Craig Walston

Pathetic customer service. I stand at the online order location looking right at the employees and it my order was apparently sitting there the whole time. Obviously my money is no good here. I’ll go somewhere else.

Service: 1

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