Arby's
8201 Jefferson Davis Hwy, Richmond
(804) 271-7249
Recent Reviews
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Food is good, fries usually suck unfortunately but everything else is amazing. I wish they would bring back the hot sauce they had years ago. Customer service is perfect
Dietary restrictions: Good for gluten free!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Mashed Potatoes, Classic Roast Beef, Curly Fries, Arby's Signature Sandwiches
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
I had a turkey ranch sandwich so good customer service is very friendly
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Broccoli so delicious and always hot and the butter beans.
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Baked Potato, Baked Potato with Cheese and Sour Cream
I haded a complaint against this Arby's back in 2024 concerning a employee climbing on the counter top where the food was ,spoke with the owner of the restaurant who was extremely nice and wanted to make good concerning the matter. Like I told him it's a hard business to be in and it's hard to find good help now , specially in the restaurant and retail. I had another situation today placed my order and the two ladies working the drive thru standing there talking after taking my money and my food was setting on the counter but they were more concerned about what they were talking about instead of handing me my order, on top of that didn't asked if I wanted any sauce and they gave me the wrong drink, maybe the owner need to have the manager on duty watch the employees more.
Missing items from order, and the items that were there weren't correct.
Atmosphere: 1
Food: 1
Service: 1
Very good food and service was nice.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Roast Beef, Potato Fries, Chicken Tenders, Curly Fries
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Arby's Signature Sandwiches
Food always cold. They never give dipping sauces. Run by trailer park trash from next door.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sandwiches are smaller than they used to be. Tasted good but for the price could be more meat.
Atmosphere: 2
Food: 3
Service: 4
Absolutely great. Fast service.
Dietary restrictions: Nutrition Dietary Ingredients listed.
Wheelchair accessibility: ♿️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Club Sandwich
David and his team will always make it right if something is not up to par. I really appreciate the efforts that they give and their service.
Atmosphere: 5
Food: 5
Service: 5
Went here for dinner on 11/11/24. The first thing I noticed was the gigantic sign. I think it was the biggest sign on that road. It did not take me long to order, and staff was nice. I ordered classic roast beef combo with curly fried and Dr. Pepper for the drink. The roast beef was packed with meat, it was fresh, bun was soft, and curly fries were hot. I would highly recommend this location. I will definitely go back here when I back in the area to photograph bald eagles.
Atmosphere: 3
Food: 4
Service: 4
Pathetic customer service. I stand at the online order location looking right at the employees and it my order was apparently sitting there the whole time. Obviously my money is no good here. I’ll go somewhere else.
Service: 1
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