Not sure what’s going on with their kitchen. Much of our meal was inedible. Salmon (extremely dry), shrimp (rubber) and crustinis (hard as a rock, couldn’t physically bite through them). No flavor in some dishes and some were just heat and no spice. Mad we paid as much as we did and couldn’t eat it.
Food: 2
Dan C
Continues to be one of my top choices in Richmond 13 years later and an absolute must anytime I have out of town visitors.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Schulz
I haven’t eaten here in about 15 years, but it was recommended by friends to go for a very special birthday celebration. We had guests who drove from Charlottesville and they were running late, so I called and pushed our reservation from 7 to 7:30. They said absolutely no problem. We arrive at 7:30 and spent a few minutes getting drinks and catching up. The waitress was not pleasant from the start. After getting our drinks she asked what we wanted. I said we needed a few more minutes and she said, “well, the kitchen is closing at 8.” I would not have pushed the reservation back if I had known this was going to be a rushed dinner. We had to hurry to make our decisions and did so. The food came out quickly and was delicious. We had been looking forward to a dessert our guests had seen on the menu, but our waitress came over, threw the check on the table and walked off. I work in the service industry and couldn’t believe how bad the service was. Really disappointing.
Atmosphere: 3
Food: 5
Service: 1
Paul
Thoroughly bummed with my experience at Bacchus. Richmond has a competitive dining scene and this restaurant seems to fall flat across the board.
I work in customer service myself, so my patience and threshold in these environments is typically high. Our server could not have seemed less interested in our table, and was generally cold in their demeanor until our bill began to tally into the hundreds. I won't name names, but I feel like you know who you are, and you (or management) doesn't seem to care if you do better.
The food was hit or miss. Some dishes were okay. Some were not. There are at least 2-3 other Italian options within a 3 mile radius that accomplish the same goal while meeting or exceeding expectations.
The dining area was poorly ventilated. I actually had to step outside to catch a breather and collect myself. It's hard to put me in an uncomfortable dining situation yet here is Bacchus yet again managing to lower the bar.
The wine was great, the bathrooms were clean, and once our server mentally checked out the bar staff was lovely.
Atmosphere: 3
Food: 4
Service: 3
rogef78
Great cozy place, food was awesome, staff was very friendly and made great recommendations. The chicken piccata was absolutely awesome. I came in for solo dinner, but it would be a great date spot or a place to come with your friends. I see why this neighborhood gem is always packed.
Atmosphere: 5
Food: 5
Service: 5
Lorna Schaefer
We went to eat dinner and we waited while another couple sat, had apps, dinner and an after dinner drink. We waited, I went to the restroom and on the way back, I saw the cook on his phone and the kitchen was closing. I asked where our food was. The waitress did not put in our order. I will never go here again.
Atmosphere: 1
Food: 1
Service: 1
Angie A
My go to spot when I have friends visiting, or when I’m needing a cozy meal. Their shared/small plates are truly an adventure. I’m in love with the risotto, mussels, cauliflower, amongst so many others. There is rarely a long wait, and it truly embodies the Richmond vibe. Love this spot!
Atmosphere: 5
Food: 5
Service: 4
Coleen Af
We were unimpressed with the service. So unwelcoming. We walked in without a reservation (not required) at 5:00 opening and were told we could stay if we could be done by a certain time. We understood this but the way we were greeted was not pleasant. No smile; not welcoming. And they were quick to let us know they had no high chairs, booster seats, kids cups or kids menu. It was obvious they were not kid friendly and we felt quite unwelcome with our children there. When we asked for more bread, our waitress acted bothered and responded, “um….yeah.” She acted put out. A little smile and nice greeting goes a long way. Don’t think we want to give business to them anymore!
Atmosphere: 2
Food: 4
Service: 1
Cameron Branham
The food is good no complaints there. However my only complaint will be the ventilation does seem that great so you smell like the food they are cooking once you leave. Also wish they had better parking. Besides that not a bad spot to eat.
Atmosphere: 3
Food: 5
Service: 5
Srinivas Talur
Good service and nice options. Visited on weekday and it was not much crowded. We tried some veg options and looking for some spicy food Options were good however taste was little pale for me. Parking is little challenging as it is exactly in junction. After 6:00PM will give some roadside parking options.
I heard all of the hype about this place….and was extremely disappointed in the food. I feel like Bacchus is Italian food for American people who haven’t actually had good/real Italian food.
My husband and I went for date night and each of our three plates was a complete miss. Our kale salad just tasted…bad. The kale was too tough and not chopped up correctly. The stuffed mushroom and pasta main were both bland and watery, not seasoned well. I feel like we could have made better tasting food at home.
2 stars instead of 1 because the ambiance was cute and we did like our wine. I will not be returning.
Atmosphere: 3
Food: 1
Service: 2
Mary Shurte
Nice place for dinner. Relaxed atmosphere. Food very good. Service was friendly, respectful and polite. Noise level above average but only because of the limited seating area, of course people need to talk. Would definitely go again to try the interesting menu.
Atmosphere: 5
Food: 5
Service: 5
Joe Lawrence
Small place with wonderful Italian dishes. Wait staff was very attentive
Atmosphere: 4
Food: 5
Service: 5
P M
I have no idea where all the good reviews are from. I’ve never had Italian food so tasteless in my life appetizer tasteless fried oysters with lemon aïoli didn’t taste any lemon nor garlic, pesto pasta with chicken completely blend and tasteless. Even the butter I got with the 1 pc(literally ) of bread was unsalted butter again tasteless.
Atmosphere: 4
Food: 1
Service: 5
Lisa Galanis
We stumbled on this restaurant last night, in search of some Italian to satisfy my craving for alfredo. What a find!! Judging by the number of reservations last night, we were lucky to grab seats at the bar. The staff was friendly, helpful, and cheerful and the food was amazing! The portions were huge and the flavors, out of this world! We were impressed with the prices as well. We will definitely be back!
Not sure what’s going on with their kitchen. Much of our meal was inedible. Salmon (extremely dry), shrimp (rubber) and crustinis (hard as a rock, couldn’t physically bite through them). No flavor in some dishes and some were just heat and no spice. Mad we paid as much as we did and couldn’t eat it.
Food: 2
Continues to be one of my top choices in Richmond 13 years later and an absolute must anytime I have out of town visitors.
Atmosphere: 5
Food: 5
Service: 5
I haven’t eaten here in about 15 years, but it was recommended by friends to go for a very special birthday celebration. We had guests who drove from Charlottesville and they were running late, so I called and pushed our reservation from 7 to 7:30. They said absolutely no problem. We arrive at 7:30 and spent a few minutes getting drinks and catching up. The waitress was not pleasant from the start. After getting our drinks she asked what we wanted. I said we needed a few more minutes and she said, “well, the kitchen is closing at 8.” I would not have pushed the reservation back if I had known this was going to be a rushed dinner. We had to hurry to make our decisions and did so. The food came out quickly and was delicious. We had been looking forward to a dessert our guests had seen on the menu, but our waitress came over, threw the check on the table and walked off. I work in the service industry and couldn’t believe how bad the service was. Really disappointing.
Atmosphere: 3
Food: 5
Service: 1
Thoroughly bummed with my experience at Bacchus. Richmond has a competitive dining scene and this restaurant seems to fall flat across the board.
I work in customer service myself, so my patience and threshold in these environments is typically high. Our server could not have seemed less interested in our table, and was generally cold in their demeanor until our bill began to tally into the hundreds. I won't name names, but I feel like you know who you are, and you (or management) doesn't seem to care if you do better.
The food was hit or miss. Some dishes were okay. Some were not. There are at least 2-3 other Italian options within a 3 mile radius that accomplish the same goal while meeting or exceeding expectations.
The dining area was poorly ventilated. I actually had to step outside to catch a breather and collect myself. It's hard to put me in an uncomfortable dining situation yet here is Bacchus yet again managing to lower the bar.
The wine was great, the bathrooms were clean, and once our server mentally checked out the bar staff was lovely.
Atmosphere: 3
Food: 4
Service: 3
Great cozy place, food was awesome, staff was very friendly and made great recommendations. The chicken piccata was absolutely awesome. I came in for solo dinner, but it would be a great date spot or a place to come with your friends. I see why this neighborhood gem is always packed.
Atmosphere: 5
Food: 5
Service: 5
We went to eat dinner and we waited while another couple sat, had apps, dinner and an after dinner drink. We waited, I went to the restroom and on the way back, I saw the cook on his phone and the kitchen was closing. I asked where our food was. The waitress did not put in our order. I will never go here again.
Atmosphere: 1
Food: 1
Service: 1
My go to spot when I have friends visiting, or when I’m needing a cozy meal. Their shared/small plates are truly an adventure. I’m in love with the risotto, mussels, cauliflower, amongst so many others. There is rarely a long wait, and it truly embodies the Richmond vibe. Love this spot!
Atmosphere: 5
Food: 5
Service: 4
We were unimpressed with the service. So unwelcoming. We walked in without a reservation (not required) at 5:00 opening and were told we could stay if we could be done by a certain time. We understood this but the way we were greeted was not pleasant. No smile; not welcoming. And they were quick to let us know they had no high chairs, booster seats, kids cups or kids menu. It was obvious they were not kid friendly and we felt quite unwelcome with our children there. When we asked for more bread, our waitress acted bothered and responded, “um….yeah.” She acted put out. A little smile and nice greeting goes a long way. Don’t think we want to give business to them anymore!
Atmosphere: 2
Food: 4
Service: 1
The food is good no complaints there. However my only complaint will be the ventilation does seem that great so you smell like the food they are cooking once you leave. Also wish they had better parking. Besides that not a bad spot to eat.
Atmosphere: 3
Food: 5
Service: 5
Good service and nice options. Visited on weekday and it was not much crowded. We tried some veg options and looking for some spicy food Options were good however taste was little pale for me.
Parking is little challenging as it is exactly in junction. After 6:00PM will give some roadside parking options.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I heard all of the hype about this place….and was extremely disappointed in the food. I feel like Bacchus is Italian food for American people who haven’t actually had good/real Italian food.
My husband and I went for date night and each of our three plates was a complete miss. Our kale salad just tasted…bad. The kale was too tough and not chopped up correctly. The stuffed mushroom and pasta main were both bland and watery, not seasoned well. I feel like we could have made better tasting food at home.
2 stars instead of 1 because the ambiance was cute and we did like our wine. I will not be returning.
Atmosphere: 3
Food: 1
Service: 2
Nice place for dinner. Relaxed atmosphere. Food very good. Service was friendly, respectful and polite. Noise level above average but only because of the limited seating area, of course people need to talk. Would definitely go again to try the interesting menu.
Atmosphere: 5
Food: 5
Service: 5
Small place with wonderful Italian dishes. Wait staff was very attentive
Atmosphere: 4
Food: 5
Service: 5
I have no idea where all the good reviews are from. I’ve never had Italian food so tasteless in my life appetizer tasteless fried oysters with lemon aïoli didn’t taste any lemon nor garlic, pesto pasta with chicken completely blend and tasteless. Even the butter I got with the 1 pc(literally ) of bread was unsalted butter again tasteless.
Atmosphere: 4
Food: 1
Service: 5
We stumbled on this restaurant last night, in search of some Italian to satisfy my craving for alfredo. What a find!! Judging by the number of reservations last night, we were lucky to grab seats at the bar. The staff was friendly, helpful, and cheerful and the food was amazing! The portions were huge and the flavors, out of this world! We were impressed with the prices as well. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
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