Basil Thai Kitchen
11500 Midlothian Tpke, Richmond
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The food is really good and the people are friendly. I like that they let you sample before buying. I got two kinds of chicken, the lighter color one is mango chicken. I forget what the other one was but I liked it better. Broccoli & cabbage and fried rice.
Atmosphere: 4
Food: 5
Service: 5
Basil Thai Kitchen in Chesterfield mall. They sell spoiled food. I asked the asian lady to replace my meal, but was instead given lo mien ON TOP of the spoiled fried rice and said she cant replace it just remove the rice when eating the sides (in broken english). I had to ask a few times and explain before was given a new set of food.
Nothing thai in the menu. I think they should just name is something generic Asian. It's just a lite version of Chinese food
Atmosphere: 2
Food: 2
Service: 4
the bang bang chicken tasted like it was several days old, I couldn’t even finish it but threw out after a few bites. the egg roll was ok, but also tasted old and definitely not fresh. I recommend avoiding this place at all cost.
Food: 1
Service: 3
Awesome food
Awesome food
Awesome food
Food here ranges from somewhat edible to unappetizing. There is hardly anything Thai or Thai Basil about the food here. The selections are essentially copy-pasted straight out of a Hong Kong King Buffet. I wonder why they don't simply name themselves something more generically Asian.
The only thing I could really stomach eating here was the Thai Spicy Chicken with the Jalapeños removed. There was nothing southeast Asian about the flavors. They also served Lo Mein and Fried Rice which tasted like Chinese takeout fare but below average even for Chinese takeout. Definitely not coming back.
Atmosphere: 4
Food: 2
Service: 5
First time in the area. Place was amazing! Great food, friendly staff!!
Atmosphere: 5
Food: 5
Service: 5
i need that spicy thai chicken recipe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chilli Chicken
Restaurantji Recommends
i need that spicy thai chicken recipe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chilli Chicken
The food was great! The young lady running the shift was very professional and friendly. When I got there she was already helping a customer so I was going to wait my turn. She did take a moment to greet me. While the other customer was looking for his card to pay, she offered me a free sample of one of the entrees. Once the other customer was done, she asked me about my order, I explained that this was my first time at Basil Thai Kitchen, so I wasn't familiar with all the options available. She was patient and described each option to me while making a few recommendations. I went with green beans, chili chicken, spicy chicken, and jalapeño shrimp.The atmosphere was pretty noisy, but I can't really hold that against Basil Thai Kitchen as they are located in Chesterfield Towne Center's food court. If you find yourself taking a walk at the mall or just window shopping, I highly recommend Basil Thai Kitchen.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chilli Chicken
Food was excellent and service was perfect. Very friendly staff. This location is at Chesterfield Towne Center.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Combo 1
The most delicious ramen EVER been going to the mall specifically for this place for 3 years now, so
Atmosphere: 2
Food: 5
Service: 5
The food was amazing delicious!!they also warm and friendly. You gotta try they Thai chilly chicken make u smile,Black pepper chicken so soft,MANGO chicken ,spicy chicken ...all i like.They have many varieties of side dish too. You gottatry!!
Vegetarian options: Many varieties of vegetables,no eggs on the friend rice
Kid-friendliness: Spacious mall and Children's play area
Atmosphere: 5
Food: 5
Service: 5
Loading...