Baskin-Robbins

5510 W Broad St, Richmond
(804) 288-9591

Recent Reviews

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Elite Knight

Awesome people here

Nissa Rathore

My all time favorite Nutty Coconut. On a very hot summer day! Friendly staff, still taste the same after all these years.

Chana Bilek

Wonderful ice cream (try the caramel turtle truffle!) and employees. 🍨🤤👍

aisha rasuli

The woman who was working on May 20 was extremely rude and unprofessional. She treated me with a noticeable lack of respect and courtesy, and her behavior made the experience very unpleasant. I was truly disappointed by the way she spoke to me and handled the situation.

David Jones

31 flavors? HAH! Try 7? What a joke, we left

DAN

The lady working on March 4th, 2025, working the night shift at 7:35pm is a horrible employee. I asked for the twix ice cream and went to blow my nose and she gave me chocolate and argued with me about the ice cream I actually wanted and has some serious sas for just ice cream.

Paul VanEpps

Came at 12:45 on a Sunday... lights off, locked up and no cars in the lot....

Lanney Oates

Everything just GREAT ?

Atmosphere: 5

Food: 5

Service: 5

Rakofsky Family

Loved it

Dietary restrictions: Most of the ice cream is kosher

Recommended dishes: Chocolate Chip Cookie Dough

Rob Lawhorne

The best shake in Richmond.
The young lady working is very kind.

Atmosphere: 5

Food: 5

Service: 5

Emanuelle Garduño Leyva

Overall, I'd say that Baskin-Robbins is a decent option if you're looking for a quick and affordable ice cream fix, but there are definitely better options out there.The service in this location was good, people were very nice and happy to serve you.

Atmosphere: 2

Food: 4

Service: 4

Susan

This place smells like there is a sewer leak! Unfortunately the management is unresponsive. Steer clear!

Atmosphere: 1

Food: 1

Sabrina Dent

The employees were really nice. They were kind to look up the ingredients in one of the ice cream flavors that read no added sugar. I highly recommend the Icing on the Cake flavor ice cream.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Rainbow Sherbet

Michael L. French

Free Scoop for Twins Birthday! 🍦 🍨

Carl Scott

Ice cream products served with a smile ?

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