Baskin-Robbins
5510 W Broad St, Richmond
(804) 288-9591
Recent Reviews
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Awesome people here
My all time favorite Nutty Coconut. On a very hot summer day! Friendly staff, still taste the same after all these years.
Wonderful ice cream (try the caramel turtle truffle!) and employees. 🍨🤤👍
The woman who was working on May 20 was extremely rude and unprofessional. She treated me with a noticeable lack of respect and courtesy, and her behavior made the experience very unpleasant. I was truly disappointed by the way she spoke to me and handled the situation.
31 flavors? HAH! Try 7? What a joke, we left
The lady working on March 4th, 2025, working the night shift at 7:35pm is a horrible employee. I asked for the twix ice cream and went to blow my nose and she gave me chocolate and argued with me about the ice cream I actually wanted and has some serious sas for just ice cream.
Came at 12:45 on a Sunday... lights off, locked up and no cars in the lot....
Everything just GREAT ?
Atmosphere: 5
Food: 5
Service: 5
Loved it
Dietary restrictions: Most of the ice cream is kosher
Recommended dishes: Chocolate Chip Cookie Dough
The best shake in Richmond.
The young lady working is very kind.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Overall, I'd say that Baskin-Robbins is a decent option if you're looking for a quick and affordable ice cream fix, but there are definitely better options out there.The service in this location was good, people were very nice and happy to serve you.
Atmosphere: 2
Food: 4
Service: 4
This place smells like there is a sewer leak! Unfortunately the management is unresponsive. Steer clear!
Atmosphere: 1
Food: 1
The employees were really nice. They were kind to look up the ingredients in one of the ice cream flavors that read no added sugar. I highly recommend the Icing on the Cake flavor ice cream.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rainbow Sherbet
Free Scoop for Twins Birthday! 🍦 🍨
Ice cream products served with a smile ?
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