Bojangles

7413 Midlothian Tpke, Richmond
(804) 525-4878

Recent Reviews

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Bearsmom

Went at lunch today and ordered at drive thru. Got to window 10 minutes later to be told they do not have any more chicken. I asked why they would be out of chicken at lunchtime after taking my order and manager was rude and disrespectful allowing her staff to flip me off and stick tongues out at me. What kind of establishment are you allowing this manager to run. Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Ashley Myer

I ordered a Cajun Chicken sandwich combo in a Sunday at lunch time. The fries were perfectly cooked hot and well seasoned. That is the reason for 2 stars. The main part of my order the sandwich was another story. The chicken filet was smaller than a mcchicken filet from McDonald's and hard as a brick. The sandwich was completely inedible. So for $10 and some change I enjoyed a medium fry and a medium Dr. Pepper. I will not be returning.

Food: 2

Service: 3

Babe Marley

Rocky is the best ! So sweet & polite. Drop a fresh batch of chicken for us , and for the wait the manager on duty accommodated us. Great service for fast food

Jack Norman

Long wait for 4 biscuits

Atmosphere: 2

Food: 4

Service: 2

Karen Wesley-Thornhill

Good food and service

Atmosphere: 5

Food: 5

Service: 5

Willis Canada

💯 plus service rendered by staff member Stephanie. She was very helpful and pleasant in handling the in store purchase. 😀

Atmosphere: 5

Food: 5

Service: 5

Barbara Davis

I went to the location on Midlothian
If this is the location. My food was excellent. I got the chicken sandwich combo

Atmosphere: 5

Food: 5

Service: 5

David Gardner

Took 11 minutes to get a chicken sandwich and mashed potatoes. They had 3 cars waiting in the drive thru in front of the second window so their window times wouldn’t stack up. Then they forgot a side. Terrible service

Atmosphere: 1

Food: 3

Service: 1

Dan Ellingson

$10 for a 3 piece tender meal. Prices raised but product and service keep getting worse. That's Bojangles for you.

Atmosphere: 1

Food: 3

Service: 3

Jay Katt

One of the worst Bojangles I've ever been to. Consistently makes us wait and forgets about our orders in the drive thru. It's their literal one job. And they can't do it? Baffling.

Atmosphere: 1

Food: 3

Service: 1

Ayden Hochstetler

Do not expect to get your order right or in a timely fashion.

Atmosphere: 1

Food: 1

Service: 1

Joel Eisner

Put in a simple (Cajun filet biscuit + bo rounds) mobile order at 10:15 am, was told multiple times it was being made, didn't get the food until 10:45 am. Upon arriving home, I realized I didn't even get the right sandwich. Take your business elsewhere.

Atmosphere: 2

Food: 3

Service: 1

Unique Eagle

The food that I'm ordering is good and hot. The only thing I don’t like is how the biscuits crumble up. But I still eat it tho. I sit in every other day or I get it delivered by DoorDash.

Atmosphere: 5

Food: 5

Service: 5

Sean Wythe

Sat in drive thru for 10 minutes no response. Pull up to the window only to be told I have to drive around again. Once again sat in drive thru for 5 minutes no response. Go inside and order only to have the kid in drive thru fight with the kid up front over tongs making us sit there another 10 minutes for 12 pieces of chicken. Avoid this location.

Atmosphere: 1

Food: 3

Service: 1

J W-R

The word LEGENDARY appears before “iced tea” on the drink cup. Bo needs to head down to Zaxby’s or McDonald’s to find out what legendary is. Bo’s is average, drinkable.

The food here is sometimes stale and lukewarm but sometimes it’s delicious like it was the other day. A decent meal to keep me coming back to try to get another decent meal. Still too salty and unhealthy but tasty every once in a while.

Atmosphere: 3

Food: 3

Service: 3

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