Bojangles
7413 Midlothian Tpke, Richmond
(804) 525-4878
Recent Reviews
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Went at lunch today and ordered at drive thru. Got to window 10 minutes later to be told they do not have any more chicken. I asked why they would be out of chicken at lunchtime after taking my order and manager was rude and disrespectful allowing her staff to flip me off and stick tongues out at me. What kind of establishment are you allowing this manager to run. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Cajun Chicken sandwich combo in a Sunday at lunch time. The fries were perfectly cooked hot and well seasoned. That is the reason for 2 stars. The main part of my order the sandwich was another story. The chicken filet was smaller than a mcchicken filet from McDonald's and hard as a brick. The sandwich was completely inedible. So for $10 and some change I enjoyed a medium fry and a medium Dr. Pepper. I will not be returning.
Food: 2
Service: 3
Rocky is the best ! So sweet & polite. Drop a fresh batch of chicken for us , and for the wait the manager on duty accommodated us. Great service for fast food
Long wait for 4 biscuits
Atmosphere: 2
Food: 4
Service: 2
Good food and service
Atmosphere: 5
Food: 5
Service: 5
đŻ plus service rendered by staff member Stephanie. She was very helpful and pleasant in handling the in store purchase. đ
Atmosphere: 5
Food: 5
Service: 5
I went to the location on Midlothian
If this is the location. My food was excellent. I got the chicken sandwich combo
Atmosphere: 5
Food: 5
Service: 5
Took 11 minutes to get a chicken sandwich and mashed potatoes. They had 3 cars waiting in the drive thru in front of the second window so their window times wouldnât stack up. Then they forgot a side. Terrible service
Atmosphere: 1
Food: 3
Service: 1
$10 for a 3 piece tender meal. Prices raised but product and service keep getting worse. That's Bojangles for you.
Atmosphere: 1
Food: 3
Service: 3
One of the worst Bojangles I've ever been to. Consistently makes us wait and forgets about our orders in the drive thru. It's their literal one job. And they can't do it? Baffling.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Do not expect to get your order right or in a timely fashion.
Atmosphere: 1
Food: 1
Service: 1
Put in a simple (Cajun filet biscuit + bo rounds) mobile order at 10:15 am, was told multiple times it was being made, didn't get the food until 10:45 am. Upon arriving home, I realized I didn't even get the right sandwich. Take your business elsewhere.
Atmosphere: 2
Food: 3
Service: 1
The food that I'm ordering is good and hot. The only thing I donât like is how the biscuits crumble up. But I still eat it tho. I sit in every other day or I get it delivered by DoorDash.
Atmosphere: 5
Food: 5
Service: 5
Sat in drive thru for 10 minutes no response. Pull up to the window only to be told I have to drive around again. Once again sat in drive thru for 5 minutes no response. Go inside and order only to have the kid in drive thru fight with the kid up front over tongs making us sit there another 10 minutes for 12 pieces of chicken. Avoid this location.
Atmosphere: 1
Food: 3
Service: 1
The word LEGENDARY appears before âiced teaâ on the drink cup. Bo needs to head down to Zaxbyâs or McDonaldâs to find out what legendary is. Boâs is average, drinkable.
The food here is sometimes stale and lukewarm but sometimes itâs delicious like it was the other day. A decent meal to keep me coming back to try to get another decent meal. Still too salty and unhealthy but tasty every once in a while.
Atmosphere: 3
Food: 3
Service: 3
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