Bojangles
7413 Midlothian Tpke, Richmond
(804) 525-4878
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
They ordered the breakfast chicken sandwich with egg. They didn't put an egg on my sandwich. The hashbrowns were cold. I didn't notice but my son did. No one was wearing gloves. This is my last time eating at
Atmosphere: 1
Food: 1
Service: 1
The manager there is very rude and disrespectful. Came thru the drive thru and ordered 2 of the same meals on 2 separate tickets. When I got to the window the cashier took payment for the first meal and then started moping. Before he left I went to hand him the payment for the 2nd meal and he ignored me. When he came back to the window he claimed that his system said that I didn’t pay for anything yet I was charged. I literally showed the bank statement of the charge processed (not pending) and instead of me getting my food the manager came to the window and began to argue with me. At this point I didn’t want to swipe my card for the other meal and just wanted what I paid for. They refused to issue me a refund or serve me and they literally closed the drive thru for the night. Don’t spend you money there at least until the get rid of that nasty manager
Atmosphere: 1
Food: 1
Service: 1
I walked in, and it smelled like old used oil. So I walked out just as fast as I walked in.
Atmosphere: 1
Food: 1
Service: 1
Rude, slow, staff takes zero pride in their job. There’s always an excuse why they can’t do their job. GM needs to fire everyone and restart.
Atmosphere: 1
Food: 3
Service: 1
Worst bojangles location midlothian trpk at 150 .ever this store is the slowest most disorganized place I have ever seen the service is terrible my order is always wrong and over cooked there is always some problem with the drive through as I pull in a guy tells me over the intercom the drive through is closed and if I want food I need to come in side. If you can use the intercom to tell me that you can take my order. This has happened on multiple occasions do not go to this store let them close the doors they don't deserve to be open .
Atmosphere: 1
Food: 1
Service: 1
UPDATE: initially said this was the worst tasting Bojangles but there have been some mild improvements. Still getting messed up orders from time to time (example: swapped things for chicken breast but I'm happy things are turning around
Atmosphere: 3
Food: 3
Service: 2
You're gonna be waiting 20+ minutes in the drive through EVERY TIME. oh, and your chicken might be raw! Terrible service.
Atmosphere: 1
Food: 1
Service: 1
A few of us stopped in for breakfast one weekday morning before a meeting somewhere else. The place was decent and the restroom was clean. The food tasted really good. I got a chicken biscuit and it was great! It had nice spice and flavor to it and was much better than what I get from my local Bojangle’s. Overall, it was a nice visit, I could see returning when in the area.
Atmosphere: 2
Food: 5
Service: 3
Just not for me. The chicken is fried, beyond fried 🤢
Atmosphere: 1
Food: 1
Service: 1
Rude, disorganized, and take literally forever. Waited 35 minutes for two Cajun filet biscuit meals just for the biscuits to be so burnt they were like hockey pucks. Serious attitude problems with the workers here that I’ve experienced on multiple occasions. Blatantly ignore customers and act as if it’s an inconvenience to serve them.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Please go to another store instead of this one. I went through the drive thru, didnt get greeted for 5 min so i went inside and nobody took my order. they just kept stating “ill be right with you” and never did anything about it. waited a total time of 15 minutes and didn’t even get to order anything!! Worst customer service i ever been across!!
Atmosphere: 1
Food: 1
Service: 1
Could have cleaned seasoned and fried my own chicken, wait 45 min for white meat diner. Don't come here if your in a hurry
Atmosphere: 2
Food: 3
Service: 1
No food. I feel they didn't want to work. It's going to take 10-15 minutes. Drive-thru came first. Most of the employees was outside when I pulled up.
Atmosphere: 1
Food: 1
Service: 1
Everything was great food was fresh. Staff was very polite. Definitely we'll be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Bo Biscuit, Fried Chicken
Heads up. Super slow drive thru.
Loading...