Every time I come here I end up waiting a very long time to get my order. Today I waited for over 30 minutes. The service here is horrible.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken
Sugerplum
I was disappointed that restaurant was being run as drive through only and obviously only 1 person staffing on a Saturday morning. Door states open at 7am but was locked at 9:00 am. Next door Waffle House was packed. Locked restaurant doors are bad for business which is why we left.
Atmosphere: 1
Food: 1
Service: 1
Stephen Holmgren
Slowest staff ever. Zero urgency. Food is great if you can wait 5x longer than should be necessary
Atmosphere: 3
Food: 4
Service: 1
Brendan Montminy
Extremely poor management. Takes forever to get cold food. Gets order wrong. Out of sauces. Employees do not care at all. Dont bother with this store
Atmosphere: 1
Food: 1
Service: 1
Kimberley Milby
Poor management. Very slow service. Extremely long wait. Workers talking and not serving. No communication about why the long wait or how much longer it would be. Couldn’t remember my order. Had to ask for 2 of 3 of my items.
Atmosphere: 2
Food: 4
Service: 2
Angela Johnson
Went yesterday wings awful
Food: 1
Service: 2
William Guy
The service was goodThe food okThe tables dirty at 8am!All of them . Who clean up the night before?
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Country Ham Biscuit
Candice Ling
The line outside was almost around the building, so we went inside. Wrong thing to do!! They didn't have any chicken ready and made it's because all they were doing was talking and playing around. Then, when we got our chicken, we had to wait on biscuits, Why would you wait until you run out to start cooking more. Oh, I forgot we're too busy having fun!! The fries and rice were cold. Ever since whoever decided to close at 7 p.m., the service went downhill. Not going back!
Atmosphere: 1
Food: 1
Service: 1
William Hoffman
This is my favorite chicken spot, I'm just not a KFC or Popeyes guy.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken, French Fries
Michael Charles
The midlothian turnpike location is constantly out of gravy and every time I come to this location I always have a long
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Biscuits and Gravy, Cheddar Bo Biscuit, Bo-Berry Biscuit
This location consistently lacks leadership customer service and a lack of urgency. I was picking up a delivery order and while I was waiting for roughly 30 mins 7 people walked out due to not being greeted and serviced. There one employee with braids and tattoos who always stifles the completion of the order when it comes to his attention because he doesn’t like the be asked questions about how much longer is it going to take and he convinces workers under him to stifle the order as well yielding more waiting. Management need to get it together at this location and direct their employees. Delivery orders are prepaid orders and the driver is a representative of the customer. We shouldn’t be waiting after a long line is cleared in the drive thru and lobby to be serviced
Wanda Talley
They give you fresh delicious food and I've always received great service each time I order and over the phone when I have a question they are very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Byron Braxton
I ordered a tailgate. I didn't mind waiting for the food. The customer service was pretty good. The food was not good. The chicken was very salty.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: French Fries
Yeimy Reyes
The worst experience ever what is funny when you go to the drive thru and ask to repeat something customer need to be treated with respect! You have bilingual customer here and how many languages that manager speak o whoever answered when they will take the order yo hablo español y voy a gastar mi dinero I can ask all the questions I want ! If you don’t have chicken breast I understand that ! You don’t have to act like someone is slow! MF
Atmosphere: 1
Food: 3
Service: 1
Quianna Johnson
This Bojangles is the worst the food and customer service is awful.they never get your order right .
Every time I come here I end up waiting a very long time to get my order. Today I waited for over 30 minutes. The service here is horrible.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken
I was disappointed that restaurant was being run as drive through only and obviously only 1 person staffing on a Saturday morning. Door states open at 7am but was locked at 9:00 am. Next door Waffle House was packed. Locked restaurant doors are bad for business which is why we left.
Atmosphere: 1
Food: 1
Service: 1
Slowest staff ever. Zero urgency. Food is great if you can wait 5x longer than should be necessary
Atmosphere: 3
Food: 4
Service: 1
Extremely poor management. Takes forever to get cold food. Gets order wrong. Out of sauces. Employees do not care at all. Dont bother with this store
Atmosphere: 1
Food: 1
Service: 1
Poor management. Very slow service. Extremely long wait. Workers talking and not serving. No communication about why the long wait or how much longer it would be. Couldn’t remember my order. Had to ask for 2 of 3 of my items.
Atmosphere: 2
Food: 4
Service: 2
Went yesterday wings awful
Food: 1
Service: 2
The service was goodThe food okThe tables dirty at 8am!All of them . Who clean up the night before?
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Country Ham Biscuit
The line outside was almost around the building, so we went inside. Wrong thing to do!! They didn't have any chicken ready and made it's because all they were doing was talking and playing around. Then, when we got our chicken, we had to wait on biscuits, Why would you wait until you run out to start cooking more. Oh, I forgot we're too busy having fun!! The fries and rice were cold. Ever since whoever decided to close at 7 p.m., the service went downhill. Not going back!
Atmosphere: 1
Food: 1
Service: 1
This is my favorite chicken spot, I'm just not a KFC or Popeyes guy.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken, French Fries
The midlothian turnpike location is constantly out of gravy and every time I come to this location I always have a long
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Biscuits and Gravy, Cheddar Bo Biscuit, Bo-Berry Biscuit
Restaurantji Recommends
This location consistently lacks leadership customer service and a lack of urgency. I was picking up a delivery order and while I was waiting for roughly 30 mins 7 people walked out due to not being greeted and serviced. There one employee with braids and tattoos who always stifles the completion of the order when it comes to his attention because he doesn’t like the be asked questions about how much longer is it going to take and he convinces workers under him to stifle the order as well yielding more waiting. Management need to get it together at this location and direct their employees. Delivery orders are prepaid orders and the driver is a representative of the customer. We shouldn’t be waiting after a long line is cleared in the drive thru and lobby to be serviced
They give you fresh delicious food and I've always received great service each time I order and over the phone when I have a question they are very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I ordered a tailgate. I didn't mind waiting for the food. The customer service was pretty good. The food was not good. The chicken was very salty.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: French Fries
The worst experience ever what is funny when you go to the drive thru and ask to repeat something customer need to be treated with respect! You have bilingual customer here and how many languages that manager speak o whoever answered when they will take the order yo hablo español y voy a gastar mi dinero I can ask all the questions I want ! If you don’t have chicken breast I understand that ! You don’t have to act like someone is slow! MF
Atmosphere: 1
Food: 3
Service: 1
This Bojangles is the worst the food and customer service is awful.they never get your order right .
Atmosphere: 1
Food: 1
Service: 1