Bruster's Real Ice Cream

9101 Staples Mill Rd, Richmond
(804) 755-6200

Recent Reviews

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Christopher Timmons

Very disappointed they don't have peanuts for a hot fudge Sunday it just crazy to me

Atmosphere: 4

Food: 3

Service: 4

Nejla

I walked up to the window and asked for an empty cup for my little sister’s ice cream in case she didn’t finish it fast enough and the worker was so rude. I thanked the worker twice and she slammed the window in my face without saying any words to me during the interaction I had with her. This is not the first time I’ve had a poor experience at this location, but this is by far the worst I’ve had yet.

Atmosphere: 1

Food: 1

Service: 1

cindy davis

Good ice cream, husband got the butter peacan in a waffle cone, and I got the banana split. Very good with good portions. They also do military discounts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split

Hannah Graham

Have the ingredients changed? Used to get icecream here a lot during the pandemic but the recent last two times, it has made my stomach hurt. Also, not as flavorful as before. Just tastes cold.

Food: 2

Bernadette Felice

This is the best location. Love the Oatmilk option❤️

Dietary restrictions: Great variety of flavors of Oatmilk

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Chocolate Chip, Large Ice Cream Cup

Jes

The go to ice cream spot !! Service is always quick & pleasant. The price is great! My favorite is the cotton candy explosion! Best around town! I did try one of the new flavors for the month of August called campfire s'mores & it was delicious,. definitely recommend you try it before it is gone!
If you are looking for a good ice cream or other cold treats check out Bruster's, !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Cotton Candy Explosion, Oreo, 1 3 Cup Brownie Bites

A Ho

Best ice cream in town! Love that its open later in summer.

Atmosphere: 5

Food: 5

Service: 5

Kevin Nguyen

I really enjoy this place. It's a bit pricey for ice cream, but it tastes amazing! The service is great and all the workers are kind and helpful. Love eating outside also.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split

Earl Rudd

Great ice cream but pricey

Atmosphere: 5

Food: 5

Service: 5

T. Dowie

missed 1/2 of my order, what I did get was good atleast

Atmosphere: 4

Food: 4

Service: 4

Joan Robinson

This is our first time going to Bruster's for ice cream. I love coffee! So I had coffee chocolate chip ice cream, and my husband had the key lime pie ice cream, and we loved it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Chocolate Chip, Oreo, Key Lime Pie

JYM_RelaxMusic

Spectacular! Wonderful! Ice cream with unique and incomparable flavors!!! My favorite Vanilla ufss! Of another level!!!! I'll be back!!! / Spectacular! Wonderful! Ice cream with unique and incomparable flavors!!! My favorite Vanilla ufss! Of another level!!!! I'll be back!!!

Atmosphere: 5

Food: 5

Service: 5

Samantha Lloyd

Come here every Thursday with my love for our sweet treat date night and the crew knows our orders so well they start on them before we put them in. The service is always excellent and the employees are so sweet and thoughtful and portions are good size. I would also like to add the store and the grounds are always clean as well. We've met the owner on numerous occasions and he is also very nice and sociable. We definitely recommend this location and team. ⭐⭐⭐⭐⭐

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split

Bob Shearer

Home made ice cream at it's best. New drive thru will help those in a hurry. Recommend hot chocolate brownie. Key lime in season is good, but usually sells out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry

Steve Knoblock

Bruster’s is very high quality ice cream. I like the cookies and cream. They have oat milk versions of some flavors. I can’t find mention of gelato on their menu but someone posted a petition of gelato once.

Atmosphere: 4

Service: 5

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