Burger King
2601 Chamberlayne Ave, Richmond
(804) 525-5098
Recent Reviews
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Very bad service when taking orders, they answer you in a rude manner.
Service: 1
Typical burger king, it's hit or miss with the service or what they have to order. The food is middle of the road and half the time the people who work there are bearable. It's frustrating their prices are so high for a simple burger or meal.
Atmosphere: 2
Food: 2
Service: 2
I am a big Burger King fan. I order from here frequently through mobile bc I am disabled and can’t walk. I guess the employees don’t like me ordering so much, and I have noticed they go out of their way to make sure my order is always incorrect. Every single time now. I am a Walmart plus member through the app, so I always get a refund back to my card. So really it’s just a lose lose situation all around.. I would like to get the franchise owner number and figure out what the issue is. If my service is not welcome, PLEASE let me know. I am just a lonely hungry person trying to survive. Very upset.
Young man rakingnorder was kind food is hot and fresh service was quick and accurate
Atmosphere: 5
Food: 5
Service: 5
Fries were warm..burger wasn't hot
.disappointing...Coke was best thing
Great place
Atmosphere: 5
Food: 5
Service: 5
Patient and kind staff
This is a drive thru location only. No inside service. All windows sealed up . 😖
Atmosphere: 1
Whoppers are delicious! French fries are seasoned! Employees are awesome!
Atmosphere: 5
Food: 5
Service: 5
I had a gift card they had to type in, and the manager a white woman with piercings on her face said it’s not going through… A man put the number in at this same location previously… just because she didn’t know how, she should have at least given me my meal for FREE! Horrible customer service, and yes I had money on the gift card, I had to drive to a whole different location, and it went through just fine!
Restaurantji Recommends
Burger King employees were very helpful even when showing me how to work the BK Coupon app. We had a small hiccup with the order, however the way they handled the situation was very professional and courteous. Will return
Atmosphere: 5
Food: 5
Service: 5
Y’all this is the best Burger King in town. The staff is always so friendly and service is FAST! The burgers are consistently made carefully and exactly how you requested. The fries are hot, crispy, and fresh. They have real brewed ice tea! I really don’t see any reason to get fast food anywhere else!
Atmosphere: 5
Food: 5
Service: 5
Ordered the bbq brisket whopper and I opened the sandwich to only find there was lettuce and burger sauce on my sandwich. No other toppings was on the burger.
Food: 1
Close to the airport
Atmosphere: 3
Food: 4
Service: 3
Order a spicy chicken was overly sauced and over cooked wasn't what I was expecting unsatisfied
Atmosphere: 3
Food: 1
Service: 3
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