Good food for the price and great employee at drive through.
Food: 5
Service: 5
Recommended dishes: Whopper Add Cheese Combo, Onion Rings, Whopper Jr
The Dude Reviews
This location needs a COMPLETE overhaul. The staff is untrained, rude, and the food tastes horrible. I used to go for the Whopper Wednesday deals but even with the discount I won’t be returning. Corporate audit is desperately needed at this location.
I don't know why I keep going to this location. I ate once and got sick, my chicken sandwich tasted funny. I think the mayo was bad. I ate a second time and nothing tasted funny but I ended up sick, and now this time, either the mayonnaise is bad or they're using miracle whip bc its nasty. And my burger looks like they spilled an entire salt and pepper shaker on it. This location is easily the worst burger King
Food: 1
Gordon Flynn
I wonder why the low ratings. My Wopper was great, not sure where the low prices that I saw on the Today Show was.
Atmosphere: 3
Food: 4
Service: 4
Melissa Little Woman “[Missy][Miss][Lil' Woman]” Mason
Food has always been good with NO issues on any of my orders (both my dining in and drive through experiences). Plesant, trained, and properly uniformed staff behind the counter with every visit. *THIS IS A BUSY LOCATION* It's also close and convenient when i have a taste for BK. Satisfied, and I do recommend this Burger 🍔 King🤴, located at Broad and Glenside, On The West End Of Richmond/ Henrico. Thank you BK for my pleasurable experiences at this location, I will be returning. 🙂
We visited burger king which we visit mostly 3 times a week via drive thru, while first time we were thinking to sit inside and eat, so we went to counter since we waited for around 5 mins so we asked will someone take order so this person came and start arguing for nothing and say we will not serve you have a good day. If this burger king branch has audio recording they can come to know the way of serving. Since Burger king is biggest food chain they shouldn’t hire manager or employee like this. Video is recorded with his behavior will be post on social media also.
Atmosphere: 1
Food: 1
Service: 1
Franklin LOLKYLIE
I ordered my lunch online. The stand with the digital orders has written on it "Let us get that for you." I stand there and am ignored. So I get in line and wait which defeats the purpose of ordering online. I get up to the cashier and tell him my name, he said with an attitude you need to go over there and get it. I go get it and of course there is no cup. I go back to the cashier for a cup and he hinds it to me with his finger inside it. The two people that had just order didn't get a finger in their cup. I poured the soda, poured it out and left. Called back to speak to the manager and apparently the cashier was the manager. Never had service this terrible at this location. Won't have service at this location again!
Atmosphere: 1
Food: 1
Service: 1
Clark Management
2nd day in a row order has beeb Wrong or missing items completely( breakfast/ early dinner). The order was taken correctly per receipt. Therefore whom ever is making the food is intentionally doing this. May need to contact corporate.
Atmosphere: 1
Food: 1
Service: 1
Lori Trayer
Everything was delicious and fresh! Great customer service!
Beats the burger Kings in our area. They know how to cook the burger with flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger King Jr Meal, Whopper Jr
Reggie Nuwordu
Came there Friday 6/7 during breakfast. My order was messed up through the app, when I tried to explain what happened to the manager they told me to get lost and that they were going to call the cops and refused to give me the food I had already paid for. Now I have a charge on my account for food I did not receive and I lost my rewards point, never going there again.
Cocoa Kirkland
The WORST Impossible Whopper ever. They burned my burger ahf refused to remake it!
Show Love Serina
Was going from one medical procedure and needed to eat before I went to another. Made an order on the app, was told it didn't go through. I showed them where I made the in app purchase, and the emailed receipt. The manager sent me away. I've never had this problem ordering through the app. And any issue I've ever had at any burger (though rare) was always resolved.
Atmosphere: 1
Food: 1
Service: 1
Arica Mins
Very bad service very disrespectful this Burger King needs to shut down. That male manager with the tattoos need to get fired he’s very disrespectful and has no patience.
Good food for the price and great employee at drive through.
Food: 5
Service: 5
Recommended dishes: Whopper Add Cheese Combo, Onion Rings, Whopper Jr
This location needs a COMPLETE overhaul. The staff is untrained, rude, and the food tastes horrible. I used to go for the Whopper Wednesday deals but even with the discount I won’t be returning. Corporate audit is desperately needed at this location.
Atmosphere: 1
Food: 1
Service: 1
Amazing service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Add Cheese Combo, Onion Rings
I don't know why I keep going to this location. I ate once and got sick, my chicken sandwich tasted funny. I think the mayo was bad. I ate a second time and nothing tasted funny but I ended up sick, and now this time, either the mayonnaise is bad or they're using miracle whip bc its nasty. And my burger looks like they spilled an entire salt and pepper shaker on it. This location is easily the worst burger King
Food: 1
I wonder why the low ratings. My Wopper was great, not sure where the low prices that I saw on the Today Show was.
Atmosphere: 3
Food: 4
Service: 4
Food has always been good with NO issues on any of my orders (both my dining in and drive through experiences). Plesant, trained, and properly uniformed staff behind the counter with every visit. *THIS IS A BUSY LOCATION* It's also close and convenient when i have a taste for BK. Satisfied, and I do recommend this Burger 🍔 King🤴, located at Broad and Glenside, On The West End Of Richmond/ Henrico. Thank you BK for my pleasurable experiences at this location, I will be returning. 🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BK Chicken Fries, Whopper Add Cheese Combo, Onion Rings
We visited burger king which we visit mostly 3 times a week via drive thru, while first time we were thinking to sit inside and eat, so we went to counter since we waited for around 5 mins so we asked will someone take order so this person came and start arguing for nothing and say we will not serve you have a good day. If this burger king branch has audio recording they can come to know the way of serving.
Since Burger king is biggest food chain they shouldn’t hire manager or employee like this.
Video is recorded with his behavior will be post on social media also.
Atmosphere: 1
Food: 1
Service: 1
I ordered my lunch online. The stand with the digital orders has written on it "Let us get that for you." I stand there and am ignored. So I get in line and wait which defeats the purpose of ordering online. I get up to the cashier and tell him my name, he said with an attitude you need to go over there and get it. I go get it and of course there is no cup. I go back to the cashier for a cup and he hinds it to me with his finger inside it. The two people that had just order didn't get a finger in their cup. I poured the soda, poured it out and left. Called back to speak to the manager and apparently the cashier was the manager. Never had service this terrible at this location. Won't have service at this location again!
Atmosphere: 1
Food: 1
Service: 1
2nd day in a row order has beeb Wrong or missing items completely( breakfast/ early dinner). The order was taken correctly per receipt. Therefore whom ever is making the food is intentionally doing this. May need to contact corporate.
Atmosphere: 1
Food: 1
Service: 1
Everything was delicious and fresh! Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper Jr
Restaurantji Recommends
Beats the burger Kings in our area. They know how to cook the burger with flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger King Jr Meal, Whopper Jr
Came there Friday 6/7 during breakfast. My order was messed up through the app, when I tried to explain what happened to the manager they told me to get lost and that they were going to call the cops and refused to give me the food I had already paid for. Now I have a charge on my account for food I did not receive and I lost my rewards point, never going there again.
The WORST Impossible Whopper ever. They burned my burger ahf refused to remake it!
Was going from one medical procedure and needed to eat before I went to another. Made an order on the app, was told it didn't go through. I showed them where I made the in app purchase, and the emailed receipt. The manager sent me away. I've never had this problem ordering through the app. And any issue I've ever had at any burger (though rare) was always resolved.
Atmosphere: 1
Food: 1
Service: 1
Very bad service very disrespectful this Burger King needs to shut down. That male manager with the tattoos need to get fired he’s very disrespectful and has no patience.
Atmosphere: 1
Food: 1
Service: 1
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