Burger King

7339 Forest Hill Ave, Richmond
(804) 267-3451

Recent Reviews

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Aarin Ponnala

took 15 mins to get my food in drive thru. when i got it, i didn’t get the ketchup and ranch i paid for, and it was also missing tomatoes lettuce and cheese.the fries also needed salt, which other locations provide

Food: 3

Service: 1

Jeffery Gardner

Good food

Atmosphere: 5

Food: 5

Service: 5

Jeanne Bew

It's your basic fast food. Unfortunately very often the orders are completely wrong

Atmosphere: 2

Food: 4

Service: 3

Shawn Flynn

This Store Sucks Wait 30 mins to get a order thru the Drive Thru....Ridiculous

Atmosphere: 1

Food: 1

Service: 1

Jan B

So in the past we have had a poor experience with this Burger King. I am very pleased that it seems they have improved immensely! Great service now!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Impossible Burger

Seema Poh

Always a long wait going inside. Both times it took forever to place a simple order. I had a coupon, and I substituted the fries for onion rings and it brought the total up almost 4 dollars more. At that point I didn't care. During that time a lady came in from the drive thru because they screwed her order up. She had to wait longer than I did, while I was waiting for a friend of mine to receive his order. Onion rings were cold. The burger was fine. Service, not so much.

Food: 3

Service: 1

3DS User

Our Oreo chocolate shake was not mixed at all and had effectively no chocolate in it…

Atmosphere: 2

Food: 1

Service: 3

Samuel Jackson

Food was cold and they weren’t available to answer the phone

Burry Dalessio

Absolutely terrible never expected to wait over 15 minutes for 1 whopper and onion rings

Atmosphere: 1

Service: 1

Dominique Fleming

I went inside because of long drive thru wait. Inside was dead but even so it was 1 lady handling most things (probably manager). After she helped me I noticed the drink(blue razz- frozen slushie) she forgot to add my nerds. Then noticed an older lady trying to use the drink machine and it sprayed her with water. My simple order($7 trio- bacon cheeseburger, fries and chicken fries- got mozzarella sticks)was wrong although my other 2 food items were right. When I went into corrected the same lady that helped me seem irritating and annoyed more so than I did, but she quickly fixed it and apologized.

Atmosphere: 3

Food: 3

Service: 4

Barbara Davis

The food was good. Sorry I have no pictures. I ate in the car. The food was prepared the way I asked. Hash browns out the grease. And sandwich in the warmer just the amount of time

Atmosphere: 5

Food: 5

Service: 5

John Palmer

So it’s snowing really heavy and it’s bitter cold . I went into the Burger King to get warm and wait for the bus .. 10 min. I was gonna buy something the door was open. And the 2 people working said I could not wait inside for a few minutes . Idk what’s up with people any more. Someone is doing something wrong .. there are no emotions , manors . It was not like this before Covid. I am 62 years old and honestly get treated with no respect at all.. it’s sad. But companies need to teach customer service. To top it off 2 people just walked in and are sitting inside. So upsetting

Jessica Tsukanov

awful, slooooow & unfriendly service.

Atmosphere: 1

Food: 1

Service: 1

H.M.R. C

*** SCAMMER WORKS HERE****
BE WATCHFUL OF YOUR CARD INFO. CAME HERE FOR LUNCH WITH MY HUSBAND AROUND 11:30 AM AND BY 3 PM SOMEONE USED MY CARD INFO TO ORDER PANDA EXPRESS, AN UBER RIDE AND CHIC FIL A. I WILL PERSONALLY NEVER EAT HERE AT THIS LOCATION AGAIN. DONT FORGET CHECK YOUR BANK ACCOUNT AFTER LEAVING HERE.

Service: 1

Ella Lee

This place needs to be cleaned up and a better picture needs posting. All hands in. Stop littering while people are busy with customers!

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