Burger King
7339 Forest Hill Ave, Richmond
(804) 267-3451
Recent Reviews
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Food was cold and they weren’t available to answer the phone
Absolutely terrible never expected to wait over 15 minutes for 1 whopper and onion rings
Atmosphere: 1
Service: 1
I went inside because of long drive thru wait. Inside was dead but even so it was 1 lady handling most things (probably manager). After she helped me I noticed the drink(blue razz- frozen slushie) she forgot to add my nerds. Then noticed an older lady trying to use the drink machine and it sprayed her with water. My simple order($7 trio- bacon cheeseburger, fries and chicken fries- got mozzarella sticks)was wrong although my other 2 food items were right. When I went into corrected the same lady that helped me seem irritating and annoyed more so than I did, but she quickly fixed it and apologized.
Atmosphere: 3
Food: 3
Service: 4
The food was good. Sorry I have no pictures. I ate in the car. The food was prepared the way I asked. Hash browns out the grease. And sandwich in the warmer just the amount of time
Atmosphere: 5
Food: 5
Service: 5
So it’s snowing really heavy and it’s bitter cold . I went into the Burger King to get warm and wait for the bus .. 10 min. I was gonna buy something the door was open. And the 2 people working said I could not wait inside for a few minutes . Idk what’s up with people any more. Someone is doing something wrong .. there are no emotions , manors . It was not like this before Covid. I am 62 years old and honestly get treated with no respect at all.. it’s sad. But companies need to teach customer service. To top it off 2 people just walked in and are sitting inside. So upsetting
awful, slooooow & unfriendly service.
Atmosphere: 1
Food: 1
Service: 1
*** SCAMMER WORKS HERE****
BE WATCHFUL OF YOUR CARD INFO. CAME HERE FOR LUNCH WITH MY HUSBAND AROUND 11:30 AM AND BY 3 PM SOMEONE USED MY CARD INFO TO ORDER PANDA EXPRESS, AN UBER RIDE AND CHIC FIL A. I WILL PERSONALLY NEVER EAT HERE AT THIS LOCATION AGAIN. DONT FORGET CHECK YOUR BANK ACCOUNT AFTER LEAVING HERE.
Service: 1
This place needs to be cleaned up and a better picture needs posting. All hands in. Stop littering while people are busy with customers!
Slow as all get out. 9:50pm not a soul in sight in line, I get moved to the front of the store to sit for over 15 minutes while I have groceries in the car. I would not have ordered food from him and spent nearly $20 if I had to wait for 20 minutes. This is ridiculous
Atmosphere: 1
Food: 3
Service: 1
The 2 gentleman and women working were unprofessional playing rap music load at the front counter on the music box along with the store music playing made it sound horrible felt like I was at a club not Burger King by far the worst Ive ever experience I hope the manger see this and talk to them
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Disgusting! Never have I been treated so poorly - will be calling corporate - no way they should even be operating this place
Atmosphere: 1
Food: 1
Service: 1
Best Burger King South of the James with some of the nicest people who work in this establishment.
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hamburger
They messed up my order I asked for cheese on my whopper and I get no cheese and I ordered 2 meals, get home I only have one meal! I even asked the lady before I drove off if both meals were in there and she said yes! And sure enough only 1 meal! Place sucks looks dirty and unprofessional!
The workers here move at a snails pace. One person in line ahead of me and it took 12 minutes to get my cold food. Snail pace
Atmosphere: 2
Food: 2
Service: 1
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