Burger King

8081 Brook Rd, Richmond
(804) 262-2300

Recent Reviews

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Rory O'Connor

Very unprofessional staff they forgot my order and tried to play it off, I waited 25 minutes for a impossible burger, they handled 4 drive through orders and two customers after me all for 1 impossible burger and then they let an older gentleman stick his hands inside my bag pulled it out and said this isn't my order and crammed my burger back into the bag. That was almost a $9 order that I threw away, I can guarantee that I won't be back!!

Atmosphere: 1

Food: 1

Service: 1

David Ptomey

Just sat in line at the drive-thru for 10 minutes, three cars all pulled out with me, the car sitting at the booth still waiting for their order to be taken.

Atmosphere: 1

Food: 1

Service: 1

Tina Englehart

I love their milkshakes. I would recommend their milkshakes over anybody they're thick and they're delicious. The only thing that would make them any better is a little bit more chocolate to make it more flavorful flavorful.

Atmosphere: 4

Food: 5

Service: 4

joshua lloyd

Always clean inside

Atmosphere: 5

Food: 5

Service: 5

Brian Renshaw

Had to repeat our order six times. I’ll we ordered was 3 hamburgers no pickles and two doin cheese burgers no pickles. No one was in drive thru but us. Waited for a little bit they said pull around we will bring it out. Watched three other vehicles go through and get there food. I looked up reviews and decided to just leave without our food or money. Ridiculous. Smdh

Atmosphere: 1

Service: 1

Christopher Long

Front end lead is killing it tonight, pretty busy and they are taking time for everyone. Great attitude, good food!

Atmosphere: 4

Food: 5

Service: 5

Dustin Grisso

Robert is the best. He was helpful and bags this an awesome experience. Thank you Robert you're the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Onion Rings

BIGGIRLDONTCARE inc

It's a crime shame how slow this place is .it's so bad my homeboy who worked for burger king franchise for ten plus years even complains .he goes their sometimes to help out..even though their slow my food be cooked good..only reason why I gave them a four.

Atmosphere: 3

Food: 5

Service: 2

Nina Rey

Is costumer service a thing anymore? Why do I have to be the one greeting them when I walk in. No hi, how are you, or anything. The place is a mess btw

Connie Pryor

Drive through is sooooo slow. It wasn't even during lunch or dinner hours

Atmosphere: 1

Food: 3

Service: 1

Danijela Barbery

I went today first time in my life in Burger King and I really like it,but above all people who worked there today are amazing nice,kind and so humble,I really like them all.
My husband did ordered all for me and we really enjoyed, thank you*****♡♡

Atmosphere: 5

Food: 5

Service: 5

kenneth stoner

They close the dining room at 12 noon. I decided not to eat there because it’s too hot. Sit in the car and eat.

Atmosphere: 4

Food: 3

Service: 3

Kimberly Silcox

Fresh hot food, friendly fast service just a very enjoyable experience will be returning

Atmosphere: 5

Food: 5

Service: 5

Dab B

I see suspiciously great reviews popping up, don't trust them. Read thru the bad reviews and their frequency, the ones that haven't been deleted. Also, no response from the manager. Lawyer is really excited about this, not a good look

Employees play with food. So.. Store Manager! You're up to bat big dog. Check footage from 7-8pm on this date 06/28/25, and tell me who took a bite out this chicken

SE

🪐Saturn Burger🪐

Staff was confused at the presence of customers ordering food. The area seems sketchy. Burger was solid but took a while.

Atmosphere: 1

Food: 4

Service: 2

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