Burger King

8081 Brook Rd, Richmond
(804) 262-2300

Recent Reviews

Sarah

WORST customer service I have ever experienced at a Burger King. The associates here are absolute trash (maybe not all but the few I have experienced). Ive noticed it’s the females so far! One a while back was on morning shift and even today during lunch was another horrible experience. One of them CLAPPED AT ME through the speaker box because I couldn’t hear her. Like what? Y’all need to fire the whole crew and start over.

Atmosphere: 1

Food: 3

Service: 1

Mr Foster

If you come in here, go to another restaurant it’s 8 o’clock in the morning. I’m the only one in the store. They take my order and go in the back office and start talking such rude customer service.

Service: 1

Angela tejada

Very extreme hard worker.The management is nice.Thank you for being nice and understanding even though you were swamp

Nick Lo

If you plan on coming here please find another place. You will wait 15-20 minutes just to get served. 10-15 minutes for your food thats cold. And the attitude of the employees is pretty sad. They have 0 work ethic. Id say 8-12 people walked out while we ate our food

Atmosphere: 1

Food: 2

Service: 1

Scott

Always Great service and food when visit here

Atmosphere: 5

Food: 5

Service: 5

jon knight

Ghetto 4 wopper Jr's got all 3 wrong completely forgot about 1. Then u go n say something they give u wrong again. Act like ur the inconvenience. Ghetto all I can say

Atmosphere: 1

Food: 2

Service: 1

Lacy Ferguson

As I walk through the front door the employee was smoking weed on the outside.

mitchell garland

No Professionalism! Disorganized! Waited 10min to place an order, got tired of waiting, I left! They need proper management and staff! They act like they don't care at all! Help! Not going back I'll tell you that!

Atmosphere: 1

Service: 1

Lisa Fleming

Register was broken, only could use debit card, there was music playing from the in the back that was not comfortable for dining in,and it took 15mins to get order of hashbrowns and egg and cheese crossiant this was not a satisfied customer this burger King could use some work.Parking: There is plenty of parking spaceKid-friendliness: Has a little play area for kidsWheelchair accessibility: People in wheelchair are able to get through the door with assistance. They even have People that work there in mobile chair behind the counter

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burger King, Onion Rings, Impossible Whopper, Chicken Fries, Chicken Sandwich

BJ

The last 2 times I've gone the staff ignored people in the lobby waiting to order. One of the employees answered the phone "Burger King" in a very rude manner as well. I don't know who owns this location, but I don't expect they'll be there much longer, at this rate.

Atmosphere: 1

Food: 1

Service: 1

Elias Shaffer

Breakfast food is nasty ??

Brad Johnston

Order was wrong, manager's attitude towards the worker and myself wrong, everything about this location for years has been wrong.

Atmosphere: 1

Food: 1

Service: 1

Dangelo Robinson

Delicious food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Whopper Jr

Kassy Elliot

Worst of the worst.

Norman Gray

Pour food

Atmosphere: 1

Food: 1

Service: 1

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