Burger King

8101 Midlothian Tpke, Richmond
(804) 320-4144

Recent Reviews

Sort by
Asabea Rahina Musah

I ordered a meal from this store it has been more than 2 hours and the food has not been prepared yet. Delivery drivers keep switching and leaving my food behind because it is not ready. This is not the first time it is happening. Y’all do something about this. This is my last time ordering from Burger

Service: 1

chris cirino

The Day of the storm the employees were there to serve food via drive thru. Not much was open I really appreciate their dedication.

Atmosphere: 4

Food: 4

Service: 5

Marcia Megginson

In a hurry to work ? or anywhere ? don't get out of your car to be served in the lobby ....picture this..u see 6 cars in the line, you figure hey maybe it will be faster to come inside, well NOPE!! I STOOD in the empty lobby to see 4 of the 6 cars get serviced before me so total wait time for a simple breakfast 15 minutes ..WHY!! Then upon exiting, drive way line all done actually a few more cars came thru! Come on people do BETTA!

Atmosphere: 1

Food: 2

Service: 1

Jene Byrd

absolute trash. i ordered a order for pick up and my friend went to get it for me he asked for the tomatoes/ lettuce on the side the guy at the window said it was already done come to find out they gave them a whole other order that was soggy and VERY OLD. i’m 7months pregnant this was absolutely disgusting then the number is out of service to call.

Paula P

I eat BK about once or twice a year, specifically the fish sandwich. My fish sandwich was bread lined with 10 pieces of soggy pickles under the fish. Yup! The only pro is that the lady at the window was very pleasant.

Atmosphere: 2

Food: 1

Service: 4

key boo

Food is trash.. waste my $ tonite Fri tastes old need change grease chicken sandwich is soggy I paid $16 in drive thru order..Jan 19th 2025.. we had 4 different order..

Atmosphere: 2

Food: 1

Service: 3

Justin Maddra

Food was all cold, the restaurant was filthy. Like a herd of toddlers just blew it up. The attitudes of the employees are plain awful. So people that don't want to be there are making subpar food and not cleaning up. I once worked for BK, and this store would have been completely overhauled.

Atmosphere: 1

Cody Lane

Don't ever order doordash from this Burger King they leave you sitting for an hour and never make your food and they wonder why their lazy workers aren't getting paid more

Atmosphere: 1

Food: 1

Service: 1

Colin R

Good food and service

Atmosphere: 4

Food: 4

Service: 4

George Tiller

When I get told by the lady at the window to be quiet because she had a phone call, I was done. I hated working fast food, so i get the disdain, but that was beyond unprofessional. Food wasn't bad though..

Atmosphere: 1

Food: 3

Service: 1

adiva J

The cook Tonio is very respectful extremely helpful and always gets the food right highly recommend going on his shift

Earl Puckett

The food served here the last few times has been pretty poor. Food not prepared correctly, wrong items, etc. But today I got the Eggnormous burrito, it is somehow over cooked and undercooked at the same time. And the burrito wasn't wrapped correctly, just kind of crumpled together and when I opened my burrito, it nearly fell apart from just opening the wrapper on this oily mess.

I know it can be better because I get better at other locations and I have had better from this location too.

I don't know what has changed, but it hasn't been for the better.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Burger King Eggnormous Burrito

Kayla Bailey

Food as always my favorite but was highly disappointed when my mother who isn’t feeling all there forgot to add a sweet tea. Normally I’m not one to leave a review but this older lady decided it was appropriate to act like it’s difficult to add a sweet tea when we haven’t even paid yet so there for I know for a fact all your doing is tapping the screen and adding a tea and making it what is the issue? Honestly Burger King and she didn’t add all of our items if you don’t know how to do your job just say that and we raise minimum wage for them to do less and to act incompetent. And honestly went to the Burger King further down just to get the rest of our order just because we didn’t want to interact with that employee anymore whether she was a manager or not you treat everyone the way you wanted to be treated.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Whopper

Brayam Carrera

The workers were rude took a long time when we wanted order and food took a long tome

Atmosphere: 2

Food: 3

Service: 1

Brandon Jones

Horrible! I had to remind them of the deals they had on the menu. I get people have rough mornings or days but just not paying attention and trying to charge more than you should is madness.

Food: 3

Service: 2

Loading...