Byrdhouse

301 W Franklin St, Richmond
(804) 644-9871

Recent Reviews

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Robin (Naepro)

Loved it. Great views, amazing cocktails, perfect for late spring/early summer w a lovely breeze. Kid friendly, but don't be a jerk- if you are ordering food (for yourself or your kid) rub the two neurons together that it takes to understand how unfair it is to the staff to order food on the balcony - it SUCKS to have to get food to there, (and, shockingly!) even more than it sucks having to go back downstairs to order food. Just be a decent person, order drinks at the bar (like a normal person), and get your food downstairs close to the kitchen.... that way it is still warm when you get it, and you won't sound like a completely entitled dumbass when you complain about how long it took/how cold your food is, when you were too lazy to even try to go downstairs without the burden of an order.

Jill

Cool bar. Drinks were pretty interesting, but the food menu left much to be desired. Great place to watch the sunset - not crowded at all.

Atmosphere: 4

Food: 2

Service: 5

SHESHA

Good food. Good vibes. Great view.

Atmosphere: 5

Food: 4

Service: 5

srad

We have had a lackluster experience at this bar. While the food was good and the view is awesome, staying at the Graduate hotel as Hilton Honors members didn't feel worth the price.
At this bar we have spent over $120 in food and drinks this whole night, trying to have a good time at the end of our road trip vacation.
While service was decent during this stay, I can't help but feel disappointed. We ordered many beers which have all been good and serviced promptly. We ordered some food, which was good and came out on time. However, when asked for a side of ranch, it took over 10 minutes to recieve it and we finished our food by the time it came out. Not a big deal, but the server blamed the cooking staff which I thought was kinda weird, (seeing as they weren't busy and he could've gotten it himself, but what do i know) but again.. not a big deal.
Once we closed out our tab and paid over 20% for gratuity, as it was getting close to last call my boyfriend went down to our room and brought up a drink. I was still drinking my beer that I ordered from the bar. With no signs or notices that outside drinks were not allowed, we figured with the amount of money we've paid for the drinks and food, it would be ok to have an outside beverage, especially because we've been drinking our own bottled waters etc the whole time. However our server came over and told us to throw out our drink or take it back to the room.
We really aren't ones to complain. But the fact that this hotel charges a luxury price every night while omitting certain things like coffee, microwave, standard bedside outlets, etc.. the fact that we can't bring up a single drink to the outdoor bar (NEAR LAST CALL) after spending $120+ in food and drink there is a bit absurd. We have never had this problem in any Hilton hotel.
If you aren't staying at this hotel and simply stopping by for a drink and a view, maybe some grub, then this would be an OK choice.

Atmosphere: 5

Food: 5

Service: 3

Christine Colson

I had such an amazing time in my visit. The food was delicious and Andrew was so kind to my group. He made me a Bryd Spritz and it was just the drink I was looking for after a long week of work. I can’t wait to visit again!!

Atmosphere: 5

Food: 5

Service: 5

Kristen Wyatt

I don’t usually leave reviews but the service and drinks I had here last night deserve it! Andrew was so personable and attentive and the frozen piña colada was perfect for the hot weather. I can’t wait to go back!

Atmosphere: 5

Food: 5

Service: 5

Crystal Harris

I took my mother to the Byrdhouse rooftop bar for her birthday and my experience was amazing, mainly due to the perfect service and personality of the bartender named Aidan. His drinks were amazing and he was very attentive. And that doesn’t even go to mention the amazing view and great food. This place was a complete vibe and I will be coming back with my friends. I got the pimento cheese with pork rinds, hummus, and shrimp tacos. All were amazing. Only suggestion is the salsa on the tacos should be a little thicker and add a little more, but the taste was still really good. I dont understand how this place doesn’t have higher ratings. My experience couldnt be better. Thanks Aidan for making my mothers birthday special!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Bean Hummus

Hannah Peters

FYI if you have a vertical drivers license they will not allow you to purchase alcohol. Even if it is a valid scannable government issued ID and you are well over 21 years old.

LM D

First time at this location and although we didn't have food (though pleasantly surprised that they offered food late into the evening), the drinks, service, atmosphere and views were spot on. I definitely recommend and will be back next time I'm staying over in Richmond.

Atmosphere: 5

Service: 5

Edwin Rodriguez Mencia

My starter and main main meal came both at the same time leaving me with no choice but to eat the burger first so it didn’t get cold.I found a hair on on of the items. ??Nice view and vive.

Atmosphere: 4

Food: 1

Service: 3

NT

Just a heads up - CHECK YOUR BILLS & KEEP YOUR RECEIPTS.Got a 113% tip charged to my $40 tab from the rooftop bar - went back and forth all day calling trying to get through to people & found some very sketchy findings after the alert from my credit card company. I paid for a tab for 3 people so I wasn’t sure the exact total, but the bartender handed me the tablet with a total of $89 and some change with no breakdown so I assumed that was my total (I had nothing to reference as we all each had things). I selected my preset tip selection amount and signed (I obviously did not select 113%), with NO indication they had added some absurd tip amount. I was presented one TOTAL $89 bill & asked to sign and tip on that.After a day of follow up calls I was given the supervisors email to correct the mistake - no response 4 days later. Still waiting for the disputed claim through my credit card company since I couldn’t get it corrected by the Graduate.But what was bizarre was during one of my calls all over the hotel trying to get the resolution, the front desk at one point said, ‘oh yea I remember you called yesterday about the incorrect tip on your bill didn’t you’ - which I responded no to..So this seems to be a frequent occurrence. Bottom line, ask for your full receipt! Just do it. I had no idea.

Atmosphere: 5

Service: 1

Deanna Winchester

Went with a group of friends and the bartenders were complaining the entire time. I understand staff shortages and all but geez low jeez It’s disappointing to hear as a customer!

Angie A

My go-to rooftop in the city - the staff is always super friendly and you can't beat the vibes.

Alexander Rodriguez

We were celebrating my 24th birthday and the staff asked us to leave for God knows what. And we found an actual screw in the drink, they thought we plant that screw in the drink. Very disgusted by the way they treated us. Don't recommend this place

Dre-Weezy

Experienced a delicious breakfast sandwich, tasty shrimp tacos, and well-crafted drinks from both bars.

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