Captain D's
$ • Fast Food, Seafood, American
Hours:
50 Turner Rd, Richmond
(804) 726-6509
About Captain D's Seafood
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Captain D's Seafood Reviews
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Usually like this location. Not so much today. Food was cold. Had to ask for condiments,. I could tell by the blank look I needed to go up and get them. Casher acted like he didn’t understand English. Part of the order was incorrect. When I said something he just looked at me. Had to dig way into the napkin holders to get any out they don’t know how to put them in there. Not busy so can’t use that as an excuse. Going to be awhile before go back
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 10PM |
People in Richmond Also Viewed
Captain D's is a restaurant with a mix of positive and negative experiences. The staff is generally friendly and polite, and the food is often as expected for a fast meal. However, there have been issues with inconsistencies, such as being out of certain menu items or incorrect orders. The restaurant could also use a more thorough cleaning, as some customers have reported dirty trays and an overall need for a deeper clean.
The food is good for the most part, but there have been occasional instances of items being slightly cold or the quality not being up to par. The biggest concern seems to be the long wait times, both in the drive-thru and when ordering inside. This has been a consistent problem that has led some customers to avoid the restaurant altogether.
Despite these challenges, Captain D's has positive aspects, such as affordable prices, hot food cooked as ordered, and excellent add-on options. The restaurant has potential, but needs to focus on improving consistency, cleanliness, and reducing wait times to provide a more reliable and enjoyable dining experience.