Very good selection of loose leaf teas. My focus has been more in the areas of green and oolong, especially the oolong. The personnel are very knowledgeable and always let you see the product and take in the aroma.
Rachel Hintz
This is my favorite place in Richmond. The staff is incredible and so kind!!! They have SO many tea choices. If you buy a cup to drink you will never see a tea bag, they hand you a brewed cup ready to drink (score!). I love to come and chill with a book. I recommend CaryTown Teas a hundred times over.
Helen Dickinson
Fantastic selection of teas and outstanding customer service.
NaturallyFlawlessLiving -Meloni
Helpful staff, nicely priced. Liked tea was not prepackaged
Sharon Hui
Good place to stop by for a quick tea break. Specializing in different types of tea, you can get your harder to find teas—even puerh tea cakes! You can’t get a cup of hot puerh tea though since it comes from a cake and is too expensive for them to make a single cup. Nice staff let us smell a lot of different teas. However, I wish we could have tried the puerh tea. I tried the silver needle tea but I think it should have been steeped a bit longer. Although this white tea is particularly light, the large cup I was given was too light and was more watered down.
Raven King
Drive by this place all the time and didn’t think to stop in until today. The two ladies working behind the counter were extremely attentive and kind. I appreciated their attention to detail to my order, given I was only a walk-in and planned to take it to go. Had the hummingbird cake and a delicious oolong syrup and honey Paris tea with frothed milk—YUM! I’m a new fan. This was exactly what I was craving on this cold and rainy afternoon. Thank you and I will be back!
Drew Corrigan-Nunez
I came in to buy tea for my wife, i asked for a recommendation based off what i know she likes and the lady behind the counter let me smell some and pick them out. I enjoyed the care and presentation of everything. I’ve never seen a store set up like this before. We got to chatting and i mentioned it was a gift for her coming home from a trip, so she gave me a gift bag, a notecard and a menu to go along with my teas. It was so unnecessary but so appreciated and made me want to come back here again. Thank you so much!
Big Beezy
Excellent customer service, great selection
💯
Elizabeth Clarke
I really love this place and would highly recommend. I went there to get one of my favorite teas they sell and even though they did not have any they were super nice about it and told me when they got it back in stock. Overall the costumer service is awesome and they are very well knowledged about what they sell. I will admit it is a bit expensive but, I would say its 100% worth it. This is some of the best tea I have had in while and I will continue to come here.
Kenneth “Ken” Kuipers
I stopped in to see the selection of tea and learn about teas that are new to me. I was so pleased by the service from Chris and Andrea. They are two of the loveliest people I've ever had the pleasure to meet. They shared knowledge that is obviously forged from a love of the products and need to care for their community. I truly cannot say enough good things about my experience. I asked a ton of questions and I never felt like we were (my wife and myself) anything less than the most important people in the store. I now have 6 teas to try and can't wait to go back to get more new-to-me tea. I would encourage anyone reading reviews to take the low marks with a grain of salt. I hold quality customer service in high regard and the service I received was 5 🌟 all the way. I will surely be back many times! Truly a fantastic store, with even more fantastic people there at the ready to make your journey in to tea the best it may be.
Incredible spot for the tea-curious and connoisseur alike! With a sommelier like experience the amazing staff will help you sniff and sample your way to the best cup of tea you've ever made at home. The teas are loose leaf with fresh herbs, actual pieces of dried fruit and nuts, and wonderful blends and notes. The shop has a lovely tea service, and take out options, with so many sugars, sweets and treats, there's something for everyone. Their Masala Chai, with cardamom pods and spices you can watch steep, is my new favorite and served in cafes throughout the city.
Graeme Yager
Always a wonderful experience and always feel taken care of!
K G
Great customer service and selection of teas!
A F
Thank you Andrea for keeping us warm this fall! I love your tea and really enjoyed our conversations!
Steve B
First time going today and was greeted at the door. The room looked well kept and inviting. I showed the person working the tea i was interested in and she pulled it. Ended up getting more this is a great spot,i will go again.
Very good selection of loose leaf teas. My focus has been more in the areas of green and oolong, especially the oolong. The personnel are very knowledgeable and always let you see the product and take in the aroma.
This is my favorite place in Richmond. The staff is incredible and so kind!!! They have SO many tea choices. If you buy a cup to drink you will never see a tea bag, they hand you a brewed cup ready to drink (score!). I love to come and chill with a book. I recommend CaryTown Teas a hundred times over.
Fantastic selection of teas and outstanding customer service.
Helpful staff, nicely priced. Liked tea was not prepackaged
Good place to stop by for a quick tea break. Specializing in different types of tea, you can get your harder to find teas—even puerh tea cakes! You can’t get a cup of hot puerh tea though since it comes from a cake and is too expensive for them to make a single cup. Nice staff let us smell a lot of different teas.
However, I wish we could have tried the puerh tea. I tried the silver needle tea but I think it should have been steeped a bit longer. Although this white tea is particularly light, the large cup I was given was too light and was more watered down.
Drive by this place all the time and didn’t think to stop in until today. The two ladies working behind the counter were extremely attentive and kind. I appreciated their attention to detail to my order, given I was only a walk-in and planned to take it to go. Had the hummingbird cake and a delicious oolong syrup and honey Paris tea with frothed milk—YUM! I’m a new fan. This was exactly what I was craving on this cold and rainy afternoon. Thank you and I will be back!
I came in to buy tea for my wife, i asked for a recommendation based off what i know she likes and the lady behind the counter let me smell some and pick them out. I enjoyed the care and presentation of everything. I’ve never seen a store set up like this before. We got to chatting and i mentioned it was a gift for her coming home from a trip, so she gave me a gift bag, a notecard and a menu to go along with my teas. It was so unnecessary but so appreciated and made me want to come back here again. Thank you so much!
Excellent customer service, great selection
💯
I really love this place and would highly recommend. I went there to get one of my favorite teas they sell and even though they did not have any they were super nice about it and told me when they got it back in stock. Overall the costumer service is awesome and they are very well knowledged about what they sell. I will admit it is a bit expensive but, I would say its 100% worth it. This is some of the best tea I have had in while and I will continue to come here.
I stopped in to see the selection of tea and learn about teas that are new to me. I was so pleased by the service from Chris and Andrea. They are two of the loveliest people I've ever had the pleasure to meet. They shared knowledge that is obviously forged from a love of the products and need to care for their community. I truly cannot say enough good things about my experience. I asked a ton of questions and I never felt like we were (my wife and myself) anything less than the most important people in the store. I now have 6 teas to try and can't wait to go back to get more new-to-me tea. I would encourage anyone reading reviews to take the low marks with a grain of salt. I hold quality customer service in high regard and the service I received was 5 🌟 all the way. I will surely be back many times! Truly a fantastic store, with even more fantastic people there at the ready to make your journey in to tea the best it may be.
Restaurantji Recommends
Incredible spot for the tea-curious and connoisseur alike! With a sommelier like experience the amazing staff will help you sniff and sample your way to the best cup of tea you've ever made at home. The teas are loose leaf with fresh herbs, actual pieces of dried fruit and nuts, and wonderful blends and notes.
The shop has a lovely tea service, and take out options, with so many sugars, sweets and treats, there's something for everyone.
Their Masala Chai, with cardamom pods and spices you can watch steep, is my new favorite and served in cafes throughout the city.
Always a wonderful experience and always feel taken care of!
Great customer service and selection of teas!
Thank you Andrea for keeping us warm this fall! I love your tea and really enjoyed our conversations!
First time going today and was greeted at the door. The room looked well kept and inviting. I showed the person working the tea i was interested in and she pulled it. Ended up getting more this is a great spot,i will go again.
Atmosphere: 5
Food: 5
Service: 5
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